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Excellent accommodation , quiet, close to Charlestown. Room & bedding excellent. Reception staff very helpful particularly DANNY outstanding helpful host. Restaurant excellent, food @ service outstanding. Will definitely stay again & recommend
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Arrived at about 1am and was greeted by a friendly and helpful staff member at the desk. We booked ahead about 2 hours beforehand and were so grateful to be able to do this. The room was on the ground floor and was fitted out...More
This is a pretty good hotel. We asked for a room at the back which was very pleasant with a view out to trees and a balcony with chairs and table, although I imagine the rooms near the highway might be pretty noisy. The room...More
On our way from Sydney we stopped at this hotel. The staff were were welcoming and professional and formalities quickly sorted, we were on our way to our room. A large room, queen bed, settee, and door leading onto a small outdoor area with a...More
I stayed here with my toddler on our way through to Brisbane. We didn't have a booking. The desk was swamped when we arrived, but the staff was courteous and efficient. The room was clean and tidy, but the bathroom was a bit like a...More
Response from GeneralManagerApollo, General Manager at Best Western Plus Apollo International HotelResponded 1 week ago
Dear Valued Guest
Thank you for taking the time to provide feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not meeting your expectations.
Your satisfaction is important to us and we will be...More