We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sugar Palm Grand Hillside

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sugar Palm Grand Hillside
Sugar Palm Grand Hillside
Panoramas (5)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

956 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 495: English reviews
Start your review of Sugar Palm Grand Hillside
 Click to rate
Lloydminster, Canada
Reviewed 2 weeks ago

We really liked this hotel for a few reasons. The people who work here are very friendly and helpful, and we liked the atmosphere. We didn't have a room with a view, it was on the second floor and our balcony looked onto the lobby and parking lot, but we didn't spend much time in our room, so it wasn't...

 Report
Helpful?
Thank marie k
Narvik, Norway
Reviewed 3 weeks ago

Once a successful stay in this hotel. This was our third visit. Good location near the beach. Good breakfast. Housekeeping was good .Very good service will specifically mention Mark. He speaks perfect English and do everything to make your stay to be perfect. We would recommend this hotel to others Trond fra Norge

 Report
Helpful?
Thank tfagert
Montreal, Canada
Reviewed 3 weeks ago

The room was quite spacious and they provide you with amenities such as beach towels, soap, safe, robe, slippers, etc. However, the room itself is not quite as pictured. It is a little bit on the rough side with furniture being old and some broken. The "king size bed" was actually two double beds put together, so there is a...

 Report
Helpful?
Thank ingy03
Addis Ababa, Ethiopia
Reviewed 15 February 2017

Hotel not well situated. Far way from beaches. and surrounded by bushes as if iin rural area. Breakfats is horrible: bananas, small oranges and slices of water melon. Do not dare bring one fruit or slice outside. They will let you know right away. Actually it is for decoration, they don't want to touch it. Do not go. Better hotels...

 Report
Helpful?
Thank peterE1618MS
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for writing a review online. It is very unfortunate to read that you had this experience, please be assured that this does not in any way represent our service standards. We deeply apologize for this and proper action is implemented. We hope to serve you again in Sugar Palm Grand. Please feel free to reach...

Manchester, United Kingdom
Reviewed 12 February 2017

The hotel is up a short but very steep hill. It's situated in a good position for the beach as most of the other hotels on the main road were cut off from the beach by a mile long wall belonging to Club Med meaning that you would have to walk around the wall to one of the access points...

 Report
Helpful?
Thank Gerard G
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for selecting our property for your vacation in Phuket. We have noted all concerns on your visit and will ensure it will be addressed for improvement, please accept our apologies on this. We still look forward to have the pleasure of serving you again in Sugar Palm Grand. Please feel free to reach me at...

Goettingen, Germany
Reviewed 9 February 2017

 Report
Helpful?
Thank canopus2017
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Reviewed 3 February 2017 via mobile

 Report
Helpful?
Thank Radha P
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Chelmsford, United Kingdom
Reviewed 2 February 2017

 Report
Helpful?
Thank karenbennett2017
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Geneva, Switzerland
Reviewed 27 January 2017 via mobile

 Report
Helpful?
Thank Wintermarmotte
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Helsinki, Finland
Reviewed 25 January 2017

 Report
Helpful?
Thank HappyHayBale
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

1,220 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1069)
Viewed
Dining (22)
Viewed
View from Room (82)
Viewed
Room/Suite (192)
Viewed
Hotel & Grounds (173)
Viewed
Bathroom (50)
Viewed
Pool/Beach Area (126)
Viewed
Family/Play Areas (1)
Viewed
Other (423)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (127)
Viewed
Grand Deluxe Room (34)
Viewed
Grand Jacuzzi Deluxe Room (30)
Viewed
Grand Pool Access Room (35)
Viewed
Pool (8)
Viewed
Dining (8)
Viewed
The Hotel (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (1)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kata Beach hotels
0.9 mi away
Novotel Phuket Kata Avista Resort and Spa
0.3 mi away
Chanalai Romantica Resort
Chanalai Romantica Resort
#8 of 56 in Kata Beach
636 reviews
0.1 mi away
Chanalai Garden Resort
Chanalai Garden Resort
#14 of 56 in Kata Beach
928 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Foto Hotel
Foto Hotel
#10 of 56 in Kata Beach
782 reviews
0.2 mi away
Nook Dee Boutique Resort by Andacura
0.3 mi away
Sugar Marina Resort - Surf
Sugar Marina Resort - Surf
#20 of 56 in Kata Beach
286 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
Official Description (provided by the hotel)
Unique, trendy treat and giving you a new kind of stylish sensual experience surrounded by cascading water from eleven multi-tiered infinity swimming pools set among beautiful tropical gardens, with superb views of Kata Beach and beyond from the chic and contemporary rooms. ... more   less 

Additional Information about Sugar Palm Grand Hillside

Address: 1 Khoktanod soi 3, Kata Road | Kata Beach, Muang, Kata Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: £35 - £235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Palm Grand Hillside 4*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, ACCOR, Hotels.com, Agoda and Priceline so you can book your Sugar Palm Grand Hillside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand Hillside Kata
Sugar Palm Grand Hillside Phuket/Kata Beach
Hotel Style:
#8 Spa Hotel in Kata Beach
#10 Luxury Hotel in Kata Beach
#13 Romantic Hotel in Kata Beach
#14 Family Hotel in Kata Beach
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sugar Palm Grand Hillside staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Sugar Palm Grand Hillside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think you would get a better view in the higher up rooms, and a lot of the rooms have a swim up pool, which would be nice.”
 of 5 bubbles mariekH1666AH, 6 Mar 2017 | Read review
“The swim up pools seemed a bit pointless because of the other pools around them and the are all overlooked.”
 of 5 bubbles gerardg851, 12 Feb 2017 | Read review
“Worth paying a little extra for swim up room”
 of 5 bubbles karenbennett2017, 2 Feb 2017 | Read review
“Go for the upper swimming pool access rooms, but be prepared to the climb a bit.”
 of 5 bubbles HappyHayBale, 25 Jan 2017 | Read review
“Choose another hotel”
 of 5 bubbles 311jonn, 16 Jan 2017 | Read review
5 of 5