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Sugar Palm Grand Hillside

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Traveller (1176)
Room & Suite (444)
Pool & Beach (142)
Ratings and reviews
Certificate of Excellence
  • Excellent39%
  • Very good44%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“pool access”(55 reviews)
“steep hill”(27 reviews)
“rooftop bar”(7 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Family Rooms
Rooftop Bar
Fitness centre
Concierge
Dry Cleaning
4 Star Hotel
Unique, trendy treat and giving you a new kind of stylish sensual experience surrounded by cascading water from eleven multi-tiered infinity swimming pools set among beautiful tropical gardens, with superb views of Kata Beach and beyond from the chic and contemporary rooms.
View all hotel information
Location and contact
1 Khoktanod soi 3, Kata Road | Kata Beach, Muang, Kata Beach, Karon, Phuket 83100, Thailand
20.6 miles to Phuket Intl Airport
61 restaurants are within a 0.25 mile radius
2.5 miles from Karon Beach
View nearby attractions and restaurants
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Reviews (1,044)
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533 results
Traveller rating
207
209
67
33
17
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LanguageEnglish
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207
209
67
33
17
Show reviews that mention
All reviewspool accesssteep hillrooftop bartv channelskata roadsea viewthe main roadbreakfast staffloved this hotelmin walkbeach towelsinfinity poollow seasonbig buddhabalconyphuketbathtub
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1 - 5 of 533 reviews
Reviewed 2 weeks ago

This hotel is just a couple of blocks from beautiful Kata beach, and it is built on a steep hillside with infinity pools on multiple levels. So it was great to go to the beach at less crowded times and have a beautiful swim at...More

Thank U2758AZericr
Reviewed 29 May 2018 via mobile

This is our third time to stay in Sugar Palm Grand Hillside. We still feel home when we come here, with great service from the staff. This time i ask for help from them to make a little surprise for my wide birthday, and they...More

Thank tariganrencana
Response from SugarPalmGrand2015, Manager at Sugar Palm Grand HillsideResponded 11 June 2018

Dear Rencana, Thanks again for being a loyal customer and writing this awesome review. We are glad that we could be of help when you were planning to surprise your wife on her special day. "It was indeed sweet and romantic" Our staff was also...More

Reviewed 20 May 2018 via mobile

Good location and services. We took the deluxe room with jacuzzi - it’s perfect! Relaxing in the jacuzzi and enjoying the sea view from the hill. The staffs are also very nice. Hotel taxi is also available.More

1  Thank Tao716
Response from SugarPalmGrand2015, Manager at Sugar Palm Grand HillsideResponded 25 May 2018

Dear Mr./Ms. Tao716 Greetings from Sugar Palm Grand Hillside! Thank you for sharing your experience! Please feel free to contact us if you need assistance on your next visit. Wishing you all the best, On behalf of the team, Julie Romasanta Ferrer Front Office/Sales &...More

Reviewed 19 May 2018 via mobile

Another wonderful holiday in Phuket, specifically Kata. Thanks again, in part, to SugarPalm Grand Hillside. We have been coming back here for at least 7 years and seen a few managers, Julie is certainly up there with the best. The hotel itself could do with...More

Thank Lucky33611
Response from SugarPalmGrand2015, Manager at Sugar Palm Grand HillsideResponded 25 May 2018

Dear Valued Guests, Greetings from Sugar Palm Grand Hillside! Thank you for choosing our hotel again and again. We appreciate your loyalty and kindness. Sharing your wonderful experience produces confidence and encouragement to our team. We are wishing you all the best to you and...More

Reviewed 16 May 2018

I have just returned from my 6th stay at this wonderful resort. It is located beautifully for the beach, shopping, sightseeing or just a night out. Everything is within walking distance. As always the staff at Sugar Palm are some of the best I have...More

1  Thank Luke g
Response from SugarPalmGrand2015, Manager at Sugar Palm Grand HillsideResponded 25 May 2018

Hi Luke, Paul, Carolyn and Friends, We appreciate your very encouraging review. Your loyalty is much appreciated. Your favorite room is one of our priority for touch up and it will be waiting for you and your family on your next visit. Keep in touch...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$24 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Kata Beach
#11 Spa Hotel in Kata Beach
#12 Romantic Hotel in Kata Beach
#16 Luxury Hotel in Kata Beach
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$24 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Kata Beach
#11 Spa Hotel in Kata Beach
#12 Romantic Hotel in Kata Beach
#16 Luxury Hotel in Kata Beach
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (1176)
Room & Suite (444)
Pool & Beach (142)
Dining (38)
Family and Play Areas (1)
Questions & Answers
Ask a question
jadereesxx
3 December 2017|
AnswerShow all 3 answers
Response from Blessed_24102004 | Property representative |
Yes
0
Votes
Meghan L
22 November 2017|
AnswerShow all 2 answers
Response from Nesa R | Reviewed this property |
Depends. If the standard or deluxe, its a very tight squeeze.!
0
Votes
NickChina
1 August 2017|
Answer
Response from taybeyhui | Reviewed this property |
I will not say exactly, but it seems to be there. There is always someone on the lobby. I think there will be no problems.
0
Votes
Google Translation
Room Tips
"Some rooms are a significant climb. If that's an issue, ask!"
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"Pool access"
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"Higher floors for the view"
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"Higher floors -> better views but some views are obstructed due to protruding balconies of adjacent rooms."
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