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Centara Kata Resort Phuket

54 Ked Kwan Road, Kata Beach, Karon, Phuket 83100 Thailand
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Traveller (1085)
Room & Suite (363)
Pool & Beach (359)
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About

#3 of 14 resorts in Kata Beach
Location
Cleanliness
Service
Value
Travellers' Choice
Centara Kata Resort Phuket is a four-star family-friendly resort located 600 metres away from the white sands and shallow waters of Kata Beach (accessible by complimentary scheduled shuttle service). The resort is home to 158 spacious rooms and suites (41-119 sqm.). Set close to the pool areas, the rooms and suites feature a private balcony or terrace overlooking the pool areas or the gardens. The suites are equipped for self-catering, with a kitchenette that has a cooking range, a microwave oven, refrigerator, toaster and all the necessary dishes and utensils. There are three swimming pools, with the main swimming pool complete with a waterslide, Jacuzzi and swim-up pool bar, as well as a separate children’s pool, two age specific kids’ clubs, and a tour desk that can arrange snorkelling, island hopping, and family-friendly treks. The resort has one all-day dining restaurant, a poolside restaurant and bar, and a swim-up pool bar. Phuket International Airport is a 45-minute drive away
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Entertainment staff
Babysitting
Parking
Wifi
Paid wifi
Pool / beach towels
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Thai
1,630Review101Q+A100Room tips

Reviews
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Ange12765 wrote a review Mar 2017
Rotorua, Bay of Plenty, New Zealand8 contributions1 helpful vote
+1
We stayed here for 10 days with our friends and it was awesome!! We had six in our family so had the family suite which opened out onto patio poolside.. kids had so much fun on slide and adults so much fun at pool bar, resort staff so friendly and local dairy at end of drive was awesome!!
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Date of stay: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Veerapol P, General Manager at Centara Kata Resort Phuket
Responded 24 Nov 2017
Dear Ange12765, Greeting from Centara Kata Resort Phuket. Thank you very much for taking the time to fill in our guest survey. I had received your good feedback about our resort. I hope you had enjoyed your staying with us here. Should I have you further assistance, please do not hesitate to contact me at your most convenience. Looking forward to welcome you back in the near future. Kind regards, Veerapol Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maunolito wrote a review Mar 2017
Turku, Finland92 contributions47 helpful votes
This is a very basic hotel with some ups and downs. Definately the best feature are the pools, but unfortunately also they sufferer from the uninspiring garden settings. Typically you have lush gardens to create the welcomed tropical feel, unfortunately here not. Its just the pools with the buildings just next to them. Restaurants serve low quality food (=crap) /shakes etc with highests prices possible, accompanied with possibly slowest service in Thailand. So, always eat outside (yes, Eightfold was a very good choice just next to the hotel). Breakfast was as basic as it gets, but with basic amenities like fruits and so. Breakfast is served at two locations, wise choise is to choose the one next to the "elephant pool". Big issue is dirtyness of the restaurants and public areas.
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Date of stay: February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Veerapol P, General Manager at Centara Kata Resort Phuket
Responded 24 Nov 2017
Dear Maunodito, Greeting from Centara Kata Resort Phuket. First of all, thank you very much for choosing to stay with us and taking your valued time to fill our on-line guest satisfaction survey. I have noticed your comments about our resort and service orientation. Please rest assured that the aforementioned matter has been discussed and address to manager concerned to foster swift improvements and avoid any re-occurrence. I hope our shortcomings will not place us in your permanent disfavor. I am looking forward to welcome you back in the near future. Kind regards, Veerapol Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Journeyma wrote a review Mar 2017
Copenhagen, Denmark84 contributions82 helpful votes
We definitely can se the advantages of staying at Centara for families with small children, however there are a couple of topics that will prevent us from visiting the hotel again. The biggest drawback being: - Reservation of sunbeds, if you wake up after 9 in the morning or are a civilised person you will not find a available sunbed at any of the pools only towels as a wast majority of the guest "reserve" a sunbed, which is quite annoying and must be dealt with (suggestion could be to that towels placed on unused sunbeds are removed by your staff if nobody has used the sunbed for an hour). All in all friendly staff,however the rooms are average and you will experience a lot of towels enjoying the sun.
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Date of stay: February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Veerapol P, General Manager at Centara Kata Resort Phuket
Responded 24 Nov 2017
Dear Journeyma, Greeting from Centara Kata Resort Phuket. First of all, thank you very much for choosing to stay with us and taking your valued time to fill our on-line guest satisfaction survey. I have noticed your comments in various areas in our resort.Please rest assured that the aforementioned matter has been discussed and address to manager concerned to foster swift improvements and avoid any re-occurrence. I hope our shortcomings will not place us in your permanent disfavor. I am looking forward to welcome you back in the future. Kind regards, Veerapol Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ivan G wrote a review Feb 2017
Melbourne, Australia4 contributions
The property has decent amenities and is located 600m from the beach, with shops nearby, the 3 pools are nice with an adult pool if it gets too noisy. Gym seems well appointed and maintained. The balcony room was ok, although it could do with some freshening up and the toilet almost over-flowed a couple of times. House keeping seemed a little hit and miss early on, and the key for our room didn't work at first, so we had to wait. Staff generally look lacking in motivation apart from 3-4 staff , and generally don't greet you with a smile or hello (the older security guy always said hello, receptionists were generally good too). Unfortunately two staff members would sneak to the back of the gym and hide so he could check their smartphones unnoticed. Breakfast was OK, with the
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Date of stay: January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wilawan C, Hotel Manager at Centara Kata Resort Phuket
Responded 6 Mar 2017
Dear Reviewer, Thank you for sharing this review and I would like to thank you for your kind comments about our facilities some did not meet your acceptation and some need to fix the problem. I am sorry to hear that my staff used smartphones on duty which we were not allow staff use in guests area.I am taking your comments to share with team for improve staff behaviors. However I am glad to hear that you happy with our breakfast. Thank you again and we are looking forward welcoming you back in the not so distant future. Kind regards, Wilawan Chiammanasombut Hotel Manager hmckt@chr.co.th
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karin R wrote a review Feb 2017
3 contributions
Stayed here for 2 weeks. Overall its a nice and friendly hotel,maybe just needs a little bit renovation.Staff was ok and helpful. For us location was good,But the beach was a little bit too far. Hotel have 3 pools what was very good But umbrellas for sun could be more.
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Date of stay: February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wilawan C, Hotel Manager at Centara Kata Resort Phuket
Responded 8 Mar 2017
Dear Reviewer, Thank you so much for taking the time to share this lovely review. We are delighted to hear you and your family enjoyed your stay. It’s nice to hear that you enjoyed the location and our restaurants. I am glad to hear that you enjoyed the leisure facilities and our 3 pools and and your kind comments about we could be more umbrellas around the pools. Thank you again and we hope we will be able to welcome you back again in the future. Kind regards, Wilawan Chiammanasombut Hotel Manager hmckt@chr.co.th
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tara L wrote a review Feb 2017
Adelaide, Australia11 contributions13 helpful votes
Everybody were very helpful. Our room was clean and tidy , except the toilet blocked a couple of times, house keeping were quick to respond though. Air conditioner worked great and we had a room overlooking the lagoon pool. Food was awesome and varied, breakfast was fresh , pools were clean and not too busy. The grounds were immaculate. we stayed in a lagoon pool view on the third floor (this was not part of the large hotel adjoined to the lobby of the hotel, but on the quiet section joined to the restaurant. One point to note and we are not that fit the our room was on the 3rd floor and there is not elevator. So by the end of 4 days walking up 3 flights of stairs we were fitter!!!. Make sure you ask for a room on the ground floor if stairs are a problem. Travel desk also
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Date of stay: January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wilawan C, Hotel Manager at Centara Kata Resort Phuket
Responded 8 Mar 2017
Dear Reviewer, Thank you so much for taking the time to share this lovely review. We are delighted to hear you and your family enjoyed your stay. It’s nice to hear that you enjoyed the location and our room. I'm apologize for some problem in room has occurred during your stay but problem has fixed in proper time. I am glad to hear that you enjoyed the leisure facilities and our pools and I would like to thank you for your kind comments about friendly and helpful from our staff. Thank you again and we hope we will be able to welcome you back again in the future. Kind regards, Wilawan Chiammanasombut Hotel Manager hmckt@chr.co.th
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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highburychampion wrote a review Feb 2017
Melbourne, Australia505 contributions275 helpful votes
Positives 3 pools - kids pools had a slide and elephant fountains (just fabulous) 1 adult pool Tour booking desk was helpful and not pushy at all. There are toilets and showers just behind reception to use. Breakfast was plentiful and adequate quality Free shuttle to beach (one way in the mornings). You can just walk back (600m) High chairs/cots for those who need them L Room for improvement Restaurant food is OK. We had the half board package and Mon, Wed, Fri was a buffet and the remaining nights a la carte. The desserts are probably the most disappointing. The rooms are serviced OK, but not brilliantly. We had 2 rooms and one of them never got any water replenished at all. The hotel is 3 stories high and if you are elderly you may wish to book a ground floor as
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Date of stay: January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Wilawan C, Hotel Manager at Centara Kata Resort Phuket
Responded 8 Mar 2017
Dear Reviewer, Thank you so much for taking the time to share this lovely review. We are delighted to hear you and your family enjoyed your stay. It’s nice to hear that you enjoyed the location and our restaurants and your kind comments about our staff friendly and helpful. Thank you again and we hope we will be able to welcome you back again in the future. Kind regards Wilawan Chiammanasombut Hotel Manager hmckt@chr.co.th
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jesperkimpetersen wrote a review Jan 2017
Copenhagen, Denmark14 contributions6 helpful votes
We loved our stay at this hotel, especially because of the staff, which does a fantastic job making you feel welcome. Everybody, from the cleaning personal, to the receptionists and the gate keeper. There is smiles and helpfullness everywhere you go! A very warm SPECIAL thanks to Wan at the reception! :-) The hotel is a family hotel, and some noise from pool areas and neighbours can be expected... Nice fitness area and good location close to shopping in Kata, and within walking distance to the beach. We´ll be back for sure :-)
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Date of stay: January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Veerapol P, General Manager at Centara Kata Resort Phuket
Responded 24 Nov 2017
Dear jesperkimpetersen, Greeting from Centara Kata Resort Phuket. Thank you very much for taking the time to fill in our guest survey. I had received your good feedback about our resort. I hope you had enjoyed your staying with us here. Should I have you further assistance, please do not hesitate to contact me at your most convenience. Looking forward to welcome you back in the near future. Kind regards, Veerapol Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marika V wrote a review Jan 2017
Pori 17 contributions38 helpful votes
We booked Centara hotel for our 4 night stay in Kata beach, since we had stayed in Centara hotel in Khao Lak and enjoyed it very much. But.. not at all same experience as in Khao Lak. We had Family deluxe room, which I thought to be spacious, but it wasn't. Staff was really unfriendly and when we checked in, no-one told us anything about the hotel services or other things. Breakfast was ok and the pools were good. Our kids (3&6 years) enjoyed the slide a lot. Yövyimme 4 yötä Katalla, ja valitsimme hotellin, koska aiemmat kokemukset samasta ketjusta hyvät. Katalla ei kuitenkaan kokemus ollut hyvä. Huone oli pieni, siivous niin ja näin sekä henkilökunta epäystävällistä. Sisäänkirjautuessa kukaan ei kertonut mitään hotellin palveluista tai tiloista. Aamiainen oli ok, ja
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Date of stay: January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Veerapol P, General Manager at Centara Kata Resort Phuket
Responded 24 Nov 2017
Dear Marika V, Greeting from Centara Kata Resort Phuket. First of all, thank you very much for choosing to stay with us and taking your valued time to fill our on-line guest satisfaction survey. I have noticed your comments during your staying with us. I hope you had enjoyed your stay. we look forward to welcome you back in the future. Kind regards, Veerapol Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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flop0972 wrote a review Jan 2017
Stockholm, Sweden29 contributions7 helpful votes
Nice hotel with good pool areas Breakfast ok Hard beds Skip the barbecue night and go for the pool party Very good children's area and club Shuttle to the beach in the morning, or 15 min walk Recommend for families with small children
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Date of stay: January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Veerapol P, General Manager at Centara Kata Resort Phuket
Responded 24 Nov 2017
Dear flop0972, Greeting from Centara Kata Resort Phuket. Thank you very much for taking the time to fill in our guest survey. I had received your good feedback about our resort. I hope you had enjoyed your staying with us here. Should I have you further assistance, please do not hesitate to contact me at your most convenience. Looking forward to welcome you back in the near future. Kind regards, Veerapol Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Kata Beach area.
PRICE RANGE
£39 - £105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
centara kata resort phuket hotel karon, centara kata hotel, centara hotel kata
FORMERLY KNOWN AS
Jiva Resort & Spa
LOCATION
ThailandPhuketKaronKata Beach
NUMBER OF ROOMS
158
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CENTARA KATA RESORT PHUKET - Updated 2024 Prices (Kata Beach, Thailand)