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Vila Gale Collection Palacio dos Arcos

383 reviews
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Traveller (359)
Room & Suite (293)
Dining (71)
Overview
  • Excellent68%
  • Very good23%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“train station”(27 reviews)
“beautiful hotel”(17 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
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Reviews (383)Write a Review
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All reviewstrain stationbeautiful hotelpalacio dos arcoslisbon cascaisold palaceglass corridorinteresting statuesgreat trainindoor pool with saunacoastal resortsconverted palacecomfortable sunbedslots of lovely restaurantsestoril coastcooked itemscoastal roadall mod cons
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21 - 25 of 156 reviews
Reviewed 16 August 2017

A nice hotel and rooms were of a high standard and clean. Staff were very friendly and helpful. Room service and mini bar prices were ridiculously over priced. Plus there's a €20 surcharge on roof service. Breakfast buffet was decent and the dinning area was...More

1  Thank Olisuds
Response from VilaGaleHotels, Manager at Vila Gale Collection Palacio dos ArcosResponded 3 September 2017

Dear Guest, Thank you very much for your feedback regarding our hotel. It makes us very happy to hear that you had a pleasant stay with us. We took good note of the point that you considered necessary to be improved and we apologise for...More

Reviewed 13 August 2017

A lfriendly, luxurious and peaceful hotel with every possible convenience.The town of Paco des Arcos has lovely restaurants and cafes and a beach close by.( Also really friendly) The pool is large and there are plenty of loungers for everyone. The spa and gym are...More

1  Thank Susiewig
Response from VilaGaleHotels, Manager at Vila Gale Collection Palacio dos ArcosResponded 3 September 2017

Dear Guest, Thank you for taking the time to share with other travelers this fantastic review, regarding your stay at our Hotel Vila Galé Collection Palácio dos Arcos. It is very special to learn how enjoyable your stay was. It is always a pleasure to...More

Reviewed 21 July 2017 via mobile

I always stay here when I'm in Portugal and this holiday with our family was equally superb. The hotel energy is extraordinary so serenely, peaceful, warm and lovely. The gardens are spectacular, pool awesome and I love the village vibe and beachfront runs. The staff...More

Thank pippreston
Response from VilaGaleHotels, Manager at Vila Gale Collection Palacio dos ArcosResponded 31 July 2017

Dear Guest, Thank you for taking the time to write such a fantastic and detailed review of our hotel. It brings us great joy to hear that you had a superb, serenely and special stay with us! We specially enjoyed the positive feedback about our...More

Reviewed 7 July 2017

This hotel is well maintained,clean, beautifull and really offer you all yo can ask from a 5 stars hotel. Room is spacious and big enough (we were a couple with a 3 years old kid). The staff and all the crew are super friendly and...More

Thank hasafam
Response from VilaGaleHotels, Manager at Vila Gale Collection Palacio dos ArcosResponded 1 August 2017

Dear guest, It was a pleasure to read your review! It gives us great pride to know that you enjoyed your stay and thank you for mentioning that the staff was super friendly and eager to help. Our team always tries to go that extra...More

Reviewed 6 July 2017

A great place to kick back and relax. If you want to explore Lisbon, Belam, Cascais and Sintra they are 20-30 minutes away by train. The station is located 3 minutes from the Hotel so its easy to get around. A weekly ticket set us...More

Thank Oatley1994
Response from VilaGaleHotels, Manager at Vila Gale Collection Palacio dos ArcosResponded 31 July 2017

Dear Guest, We want to thank you for taking the time to write a review about your stay with us. We were most pleased with your comments about our hotel, in particularly for considering us "a wonderful place to relax and a good base to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$156 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$156 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (359)
Room & Suite (293)
Dining (71)
Pool & Beach (48)
Amenities (79)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Questions & Answers
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Gerallt E
26 July 2017|
AnswerShow all 4 answers
Response from Sarah50w | Reviewed this property |
Yes ours did , sure they all will
1
Vote
NoChildren
10 July 2017|
Answer
Response from Sarah50w | Reviewed this property |
Not sure .... saw people on bikes . There may be a leaflet in the hotel
0
Votes
Sarah50w
14 June 2017|
AnswerShow all 3 answers
Response from Cym62 | Reviewed this property |
Its about €40 depending on trafic. It takes about 30mins. If you want to do it low budget, take the airport-city centre express bus (€5 I think), get off at the last stop which is Caís do Sodre). Then get the regional train... More
2
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Room Tips
"Top floors"
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"Make sure you try to find out exactly which rooms you will be offered before confirming"
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"request second or third floor in the center of hotel for best views of the water"
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"Ground floor for good pool access - especially if with children."
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