Holiday Inn Ashford - North A20, an IHG Hotel
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About
#2 of 2 hotels in Hothfield
Location
Cleanliness
Service
Value
Relax in the charming rural surroundings of the Holiday Inn Ashford-North A20 hotel, with easy access to Ashford's Eurostar train terminal.A country setting and family-friendly atmosphere make Holiday Inn Ashford-North A20 a peaceful home from home. Your Guest room overlooks rolling countryside and it's just 10 minutes' drive to the Eurostar terminal at Ashford
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's playground
Business Centre with Internet Access
Conference facilities
Electric vehicle charging station
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Vending machine
Children's television networks
Kids' outdoor play equipment
Highchairs available
Banquet room
Meeting rooms
24-hour security
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Flatscreen TV
Sofa bed
Bath / shower
Complimentary toiletries
Room service
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Greek, Polish
Location
Garden Court Maidstone Road, Hothfield TN26 1AR England
Getting there
Car HireSee all Hothfield car hire
695Reviews2Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We've not been overly impressed with any of the IHG brands we've stayed with since the pandemic, but this hotel was up to pre-Covid standards, and very good value for money. We stayed for one night -- the room was quiet, the bed was comfortable and although the breakfast was unexciting, it was more than adequate. The bathroom seemed old-fashioned, but the water pressure was good and the towels were large. Earlier this year we stayed at the Crowne Plaza at Place de Republic in Paris and this was such a better experience on so many levels. All the staff were SO friendly. Our room was on the first floor with a short flight of stairs and the woman tending the bar insisted on carrying our bags to our rooms. I can't remember the last time that happened -- even at much more expensive hotels. In the morning there weren't any scrambled eggs and the woman looked after the buffet said it wasn't a problem and got some cooked for me. The only downside is that the hotel is very isolated -- the neighbouring pub is closed. That wasn't a problem for us as we had eaten with friends before checking in and were only staying for one night, but if you want any nightlife you will have to drive. …
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
We were very satisfied with our stay in this hotel. We've been there during the hottest days in July and the room was nice due to air condition, bed was very comfortable, clean, staff very helpful. The breakfast was excellent buffet style and despite we arrived every day after 9am we still had big choice. We would use it again.
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: we had room on the ground floor, was quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A very quiet night's sleep with air conditioning .Room was recently redecorated. .A decent breakfast with lots of choice, Everything was individually wrapped and eggs cooked to order. Limited evening meal choice, but my pizza was huge, hot and tasty. Staff were friendly, Will return.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A rather elderly and tired Holiday Inn with a charming team of young staff This hotel is twenty mins from the Channel Tunnel so very convenient Despite looking tired the bathroom was newly refurbished The staff go out of their way to be helpful and friendly . It’s a young crew who are well trained The available breakfast is plentiful and GF catered for separately which is a bonus point . There is also outside space for eating if required
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Ample safe parking
Close to a large retail outlet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
In the crisis of all the lorries being stuck over the Christmas period of 2020, a German driver reached out to me stating that all he was in desperate need of a shower. He had been stuck for 4 days. I saw that his location was right next to the holiday inn. I reached out to the holiday inn and explained that there was a driver and some colleagues that was stuck on the motorway, in need of a shower. The holiday inn did not hesitate to help these drivers freshen up. They also supplied Hot food, crisps, biscuits, fruit, and unlimited tea and coffee for them too. They even sent staff down to the motorway to inform the drivers of what services they are offering. The Manager Howard is so kind, and generous. He and his staff helped these drivers massively and brightened up their Christmas. Thank you so much to Howard and his team for making these drivers Christmas brighter! Without the holiday inn, the drivers wouldn’t have been able to have a shower, go to the toilet, or eat or drink! Thank you so much. The driver said that Ashford will always have a place in his heart.…
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I stayed here with my mother over the Christmas period just gone as part of a package tour through Grand UK holidays. The staff were very attentive, friendly and helpful and the rooms were nicely decorated and clean. The food was good and plentiful and operated on a buffet system (apart from main meals like Christmas Day lunch). There were one or two areas that needed a little bit of attention, but it's a busy hotel and wear and tear happens! On the whole, a very good place to stay for a few days.
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Date of stay: December 2019
Value
Service
Sleep Quality
Room Tip: Not really close to anything
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Stayed here again for an overnight before heading back to the Continent. Bit of a wait at reception because the only person on duty there was busy elsewhere, but not much of a problem for us. The room was clean and spacious, but we were near the end of the wing closest to the motorway, so for the first time in all our stays here we had a bad night because of the traffic noise. We were hoping to nip over to the pub across the parking for some dinner, but they were closed so we ended up using the hotel restaurant - the menu was a bit limited as they had run out of several things, but we both had a very good steak. Service at dinner was commendable - very friendly and nothing was too much trouble. Breakfast was standard fare and did the job.Checkout was quick, efficient and friendly.…
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Date of stay: January 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here for one night prior to travelling to Switzerland by coach. I was greeted by friendly and helpful reception staff, and allocated a large airy room with a big comfortable bed. The room was equipped with tea & coffee making facilities, but no room safe or fridge. Internet in the room was good and the TV was connected to Sky. Bar food was a good value choice. If not included in your booking, breakfast can be selected on booking-in at a worthwhile saving.
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Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn Ashford - North A20, an IHG Hotel
Responded 25 Jan 2020
Hello AndrewS9142, Thanks for the stay and feedback. I am happy that your check- in went well and that you found our staff accommodating. I am also glad that you liked the room, bar choices and breakfast selection. On the other hand, I apologize that the room did not have a safe or a fridge for your convenience. I have forwarded your feedback to our hotel management to work on these points raised in your review to give you the best hotel experience in the future. Once again, thank you for staying with us and hope you visit us again. Best Regards, John O Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very friendly reception staff on arrival.After a 5 hour non stop journey this was a nice greeting.all staff very happy.room very clean,a good size and lovely and warm for December.we booked dinner in the restaurant and the food was good quality and well presented.Georgio was wonderful in the restaurant,great work ethic,very friendly and quick.we hope he goes into management one day ,a great asset for someone so young to a good team.Everyone seemed very happy.well done.
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Date of stay: December 2019
Value
Service
Sleep Quality
Room Tip: We asked for a quiet room and that's what we got
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The bath mat was stained with what looked like urine,the shower curtain had mould on it! The chairs in the room were so worn the arms were sticky Mould on the walls in the children's sleeping area, This was not a cheap room I've stayed in bed and breakfast accommodation which was half the price and so much cleaner!!! To be fair the staff were all very friendly,helpful and the breakfast was very good,but I will never stay in a holiday inn ever again. Me and my husband have to stay in hotels regularly and this was the worst experience I've ever had.
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Date of stay: December 2019
Rooms
Location
Service
Room Tip: Don't stay there you have been told
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn Ashford - North A20, an IHG Hotel
Responded 22 Dec 2019
Hi Sarah C, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about the bath mat, shower curtain, and room chairs among the others. I understand your dismay and I am sorry. This is not the frictionless experience that we wanted for all our guests and I will make sure to share your comments with our team for necessary improvements needed on our end. I would also like to follow up on your concern that is why I have sent you a private message. I hope you get the time to read it and respond. Mike F. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$83 - US$104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn ashford north a20 hotel hothfield, holiday inn hothfield, hothfield holiday inn, ashford holiday inn
LOCATION
United KingdomEnglandKentHothfield
NUMBER OF ROOMS
92
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Claim Your ListingHOLIDAY INN ASHFORD - NORTH A20, AN IHG HOTEL - Updated 2023 (Kent)
Frequently Asked Questions about Holiday Inn Ashford - North A20, an IHG Hotel
Which popular attractions are close to Holiday Inn Ashford - North A20, an IHG Hotel?
Nearby attractions include Pressure Point Escape Rooms (3.6 miles), The Hawking Centre (3.2 miles), and Godinton House & Gardens (2.1 miles).
What are some of the property amenities at Holiday Inn Ashford - North A20, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Ashford - North A20, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Ashford - North A20, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Ashford - North A20, an IHG Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Holiday Inn Ashford - North A20, an IHG Hotel?
Conveniently located restaurants include Amici Restaurant, The Plough Inn, and Stubbs.
Are there opportunities to exercise at Holiday Inn Ashford - North A20, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Ashford - North A20, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Ashford - North A20, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Ashford - North A20, an IHG Hotel?
The staff speaks multiple languages, including English, Polish, and Greek.
Are there any historical sites close to Holiday Inn Ashford - North A20, an IHG Hotel?
Many travellers enjoy visiting Godinton House & Gardens (2.1 miles) and The Ashford - Tank WW1 (3.6 miles).