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BEST WESTERN Phuket Ocean Resort

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#41 of 131 Hotels in Karon
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Phuket Ocean Resort
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698 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Reviewed 2 days ago NEWvia mobile

For the price I would expect more. $105. US is pretty steep around here for one night in any hotel. Very loud rooms, TV didn't work, and breakfast that tasted like it came out of a box. I wouldn't stay here again.

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Helpful?
Thank Jeremiah H
New York City, New York
Reviewed 3 days ago NEW

They really make our stay special. It was our honeymoon and they decorated our rooms which was so cute! And we got a free champagne as well. A lot of stairs but you have elevator if you need one. Beautiful views of Karon Beach.

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Helpful?
Thank DorotaaS
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear DorotaaS., Very first, we wish to thank you for choosing our hotel as preferred honeymoon holiday destination and for sharing your experience with other trip advisor users! Thank you very much! It was a pleasure to host you and to share you lovely feedback with our teams! We all wishing you the very best for your joined future! Once...

Reviewed 1 week ago via mobile

The staff and accommodations were lovely, travelling as a group with four rooms, three were upgraded and the fourth the next day. Clean, spacious room on the 3rd floor with a lovely view... quite a climb to get there, I wouldn't recommend this for seniors or people with mobility issues. Breakfast was the usual buffet variety

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2Thank Krista T
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Krista T., Thank you very much for staying with us and thank you for your holiday feedback! Very first; thank you for the kind praise toward our staff and the accommodation! It was a pleasure to pass the feedback further to our staff! It is a wonderful motivation for all of us to strive the Best, thank you once...

Chinatown, Singapore
Reviewed 1 week ago via mobile

The hotel is located in Karen beach, rich breakfast, cost-effective. The most commendable is that my shoes missing in the room, the staff sent me back to the China international express mail, also compared the postage, got one of the most expensive courier company to my mail, consideration for customers, particularly impressive.

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Helpful?
Thank zyy597
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear yy597, Thank you very much for your kind review about your recent stay in Best Western Phuket Ocean Resort! We are happy that your stay was to your satisfaction and especially that you are praising our service! We wish to thank you very much for you commendation toward our staff and it was a pleasure for us to host...

Reviewed 1 week ago

Stayed here December 2014 but only reviewing it over 2 years later since I have done quite abit of travelling since and can compare it fairly. Definitely a well rounded resort at a great price. Enjoyed the hospitality and friendly service. The location is definitely one of the nicer areas in Phuket. Scooter rental is right outside the hotel and...

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Helpful?
Thank 637devind
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear 637devind, We wish to thank you very much for your kind review of your stay with us in December 2014! We are very happy to read that you enjoyed the stay and we wish to thank you for your kind words towards our prices, location and service! It is a pleasure to known that the full package was to...

Toronto, Canada
Reviewed 2 weeks ago via mobile

The pools are beautiful, surrounded by greenery. It is an older hotel but it's well maintained, every unit faces the sea and has its own porch. There are a lot of steps so if you really can't do steps, this is not the hotel for you. We found the service to be fine, the food is very good, the location...

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Thank edie c
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Edie C., Thank you for your review “Great Hotel” and we are happy that you enjoyed your stay and our service! It was our pleasure to host you and we are looking forward to having you again as a guest in our hotel! Until then we are sending you our best wishes, Kind Regards, Manuela Fornasier Guest Relations Manager

Reviewed 2 weeks ago via mobile

First i had a room on the ground floors which was dated and very tired. Cockroaches were getting in as well. I then asked for another room for which i had to wait a day due to the hotel being full but man what a difference! New room, sea view and better air con an bathroom. If you stay here...

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Helpful?
Thank Daniel2105
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Mr. Daniel2105, Thank you very much for staying with us and thank you for your recap about your stay in Best Western Phuket Ocean Resort! We are very sorry to read, that the first room has not been to your satisfaction however we are glad that we could provide you afterwards a nice room and you enjoyed the view...

Reviewed 4 weeks ago via mobile

Saw lovely photos on the wb. What they fail to mention is the endless stairs , rats , roaches and massive spiders. The staff are very unfriendly and are out to catch you out. You cannot leave the dining room with a piece of left over sandwich without being harassed, why waist food. No air conditioning in dining hall. In...

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Helpful?
Thank Brad M
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Mr. Brad M., Thank you for your feedback about your recent stay in Best Western Phuket Ocean Resort! We are truly sorry to read that the stay was not to your expectation! Your review is extremely valuable to us, as we strive to improve with each and every stay and we have looked into your highlighted areas closely. Best...

Australia
Reviewed 4 weeks ago

As mentioned before, there were steps and only one lift which was ok for us, as the the view that we got, compensates for that. we were on the top floor. Almost every room had a view. All facing ocean. For old hotel, every thing was maintained well. Bath tub was high . The breakfast was all good, fresh fruit,...

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Helpful?
Thank SandySydneyAus
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear SandySydneyAus., Very first thank you very much for staying with us and thank you for the holiday recap about your recent stay in Best Western Phuket Ocean Resort! We are glad that you enjoyed the stay with us and we wish to thank you for your kind words! We truly apologize for the inconvenience while having the electric cut...

Manchester, United Kingdom
Reviewed 12 January 2017 via mobile

It is what it is. Close to everything you would want and yet that little distance away so you can get a good nights sleep. Some may say a little basic but remember you did not book the the ritz and you get what you pay for. My only criticism would not be with the hotel but the local area...

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Thank watcher52
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear watcher52, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we hope to welcome you back to our Resort in the near future! Until then we wishing you all the best, Kind regards, Manuela Fornasier Guest Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Best Western Phuket Ocean Resort is one of the best-valued vacation resorts in Phuket. The resort is situated at Karon beach on the hillside among the coconut groves overlooking Karon beach and Karon lagoon. We offer luxurious accommodations amid a lavish setting. You will truly enjoy seeing the sunset beyond Karon lagoon and walking along the beautiful fine sand beach of Karon beach. Resign yourself to the comfort of an exclusively appointed hillside resort. ... more   less 

Additional Information about BEST WESTERN Phuket Ocean Resort

Address: 562 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: £32 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Phuket Ocean Resort 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Best Western Phuket Ocean Hotel Karon
Best Western Karon
Karon Best Western
Phuket Best Western
BEST WESTERN Phuket Ocean Resort Karon
Hotel Style:
#23 Spa Hotel in Karon
#38 Family Hotel in Karon
#43 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Phuket Ocean Resort staff and other travellers.
36 questions
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Questions? Get answers from BEST WESTERN Phuket Ocean Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for ground floor.”
 of 5 bubbles SandySydneyAus, 25 Jan 2017 | Read review
“3202 / Good view on to the ocean”
  • Sehr schöner Ausblick
  • Sehr schöner Ausblick
 of 5 bubbles 38cenks, 9 Jan 2017 | Read review
“Request a room close to the pool. There are several levels and be quiet a climb if you are not used to it.”
 of 5 bubbles 169venessam, 1 Jan 2017 | Read review
“twin rooms , book early”
 of 5 bubbles gunnubab, 20 Dec 2016 | Read review
“Lower rooms, close to everything, higher rooms have more stairs, and the views could be hidden by heaps of palm trees”
  • Comfortable sized room
 of 5 bubbles NeilJ47, 9 Nov 2016 | Read review
5 of 5