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The Westin Siray Bay Resort & Spa Phuket

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The Westin Siray Bay Resort & Spa Phuket
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1,755 Reviews from our TripAdvisor Community

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Showing 1,421: English reviews
Singapore
Reviewed 2 days ago NEW

Westin is far from popular tourist spots like Patong (on the other side of Phuket). This is what we really liked about the resort - being away from big crowds. We were given a quiet room for SPG platinum guests, which was slightly further away from the crowd. Our breakfast area was also separate from other guests, which we really...

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Helpful?
Thank Jasmine K
Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

Fantastic spa, food and service at Westin Phuket! Lots of food options and staff were very accommodating to make food vegetarian! Had one of the best facials I have ever had here. Their spa services are a must try. Would highly recommend Westin at the nice quiet Sirey part of Phuket :)

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Thank Sansnape
Reviewed 1 week ago via mobile

The door was dirty and outdated. Bugs everywhere, the smoking room smelled like smoke, and the furniture was falling apart. Sorry to sound so dramatic. Fortunately, SPG and the hotel refunded us, and cancelled our stay. We were able to get a good deal at the Naka Phuket, and transferred immediately.

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3Thank Mary B
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Mary B, Thank you for your constructive feedback regarding your stay with us, we apologize if we did not meet your expectations and for the inconveniences caused. We have taken note of your comments and will see how we can improve on these immediately. We hope that if you decide to visit us again, you will provide us an...

Rugby, England, United Kingdom
Reviewed 1 week ago

Stayed early November - 4 nights. It's a lovely hotel, yes WiFi wasn't included, but it's free in public places and it was 300 bhat for 3 days and that's an alright price (i've paid much more elsewhere). The room was lovely, the pillows great and the view (we stayed at the very top of the hill room number started...

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Helpful?
Thank Mariik
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Mariik, Thank you for your positive review of your recent stay with us, we are pleased that you enjoyed your holiday with us and experienced our facilities and venues. Yes we can say we have wonderful panoramic sea views and spectacular sunsets for sure. We have taken note of your comments and we will see how best we can...

Chennai (Madras), India
Reviewed 1 week ago via mobile

Hi there, this is after a lot of consideration and going through the multiple options available I have booked for our 3 Nights holiday with my family at your lovely resort. We are 2 families traveling together with kids. We are arriving on 24th December on the Christmas Eve and would be spending the festival at your resort. So what's...

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Helpful?
Thank AlokAggarwal
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear AlokAggrawal, Thank you for your information and wish to visit us in December. Could you please send us an email at westin.siraybay@westin.com and our team will be in contact with you shortly in response to your request. We hope you will stay with us and do let me know if i can be of any further assistance to you....

Reviewed 1 week ago

Stayed here for 2 nights. We were checked in by Sandy. On the 2nd day, my toddler had a little accident and hurt her toe. I called front desk for Band-Aids but Sandy came with a first aid box. Another staff came shortly after with his own first aid box. They cleaned her cut and asked their colleagues to send...

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Helpful?
1Thank Hpyjess
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Hpyjess, Thank you for your constructive feedback of your recent stay with us. We are sorry to hear that your daughter hurt her toe and pleased that the staff were able to assist in her getting treatment immediately. We will pass on your compliments to Khun Sandy and her colleague accordingly. We have taken note of your comments and...

Reviewed 2 weeks ago via mobile

Just checked in to find out breakfast and wifi are not included. This is the only hotel in Thailand that I have encountered this and I have been travelling through 3 islands and 2 cities. This is my last stop on my trip and I am extremely disappointed in the lack of customer service. It also doesn't live up to...

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3Thank Michelle S
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Michelle S, Thank you for your review of your recent stay with us, we are sorry that you were disappointed with our resort. We have taken note of your comments and we will see how best we can improve on these. WIFI is available for our guests complimentary in the public areas and to those who book through our...

Singapore, Singapore
Reviewed 2 weeks ago

All the rooms (technically all are chalets) are located on hill tops and you need a buggy to get to your room. This itself was a wonderful experience. Although some of my colleagues complained that the buggy availability was cumbersome, I had no issues at all. Try to walk the high elevation slope once to your room for an experience!...

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Helpful?
Thank MaiDeen
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear MaiDeen, Thank you for your constructive feedback regarding your recent stay with us. We understand about the beach , since we are located on the east coast which does not boast of the best white sand beaches of the west side and unfortunately the tides bring in a lot of soil to the beach thus making the water not...

Reviewed 2 weeks ago via mobile

The stay was very relaxing. The views are beautiful. The rooms are big and clean. Several restaurants on campus. Food is not cheap (around 175-350 baht per dish) but there is nothing else around within walking distance. Internet is only free for the first 15 mins.

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Thank Poezdki
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Poezdki, Thank you for your constructive feedback of your recent holiday with us. Yes we are located on the quieter side of the island, which is great for relaxing and being away from the hustle and bustle of the city. We have taken note of your comments and will see where we can improve. We hope you will visit...

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

This hotel never stop amazed me from good welcome arrival, good food, extra ordinary comfortable bed, large room facilities, the staff friendliness and taking initiatives to make you happy during your stay. It is my 2nd time here and i certaintly dont mind keep coming back here.

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Helpful?
Thank Andreas W
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Andreas W, Thank you for your positive review of your recent stay with us, we are very happy to hear that you enjoyed your second visit with us and we look forward to welcoming you back again soon. Please reach out to me when you would like to visit us again. Be well Piyoros Naronglith General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Siray Bay Resort & Spa Phuket

Address: 21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
Region: Thailand > Phuket > Phuket Town
Price Range: £94 - £357 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Siray Bay Resort & Spa Phuket 5*
Number of rooms: 257
Reservation Options:
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Also Known As:
The Westin Siray Bay Resort And Spa Phuket
The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
The Westin Siray Bay Resort & Spa Phuket Phuket Town
Hotel Style:
#2 Luxury Hotel in Phuket Town
#2 Spa Hotel in Phuket Town
#3 Romantic Hotel in Phuket Town
#3 Family Hotel in Phuket Town
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Siray Bay Resort & Spa Phuket staff and other travellers.
32 questions
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Questions? Get answers from The Westin Siray Bay Resort & Spa Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a jacuzzi looking out to lagoon view.”
 of 5 bubbles , 15 Nov 2016 | Read review
“If you can afford it 1 bedroom sala pool villa. But any other rooms are also very nice.”
 of 5 bubbles TheUnicorn, 12 Nov 2016 | Read review
“I have always stayed on the left side of the hotel while facing the sea, the rooms always had a great view.”
 of 5 bubbles Catia_vanessa, 9 Nov 2016 | Read review
“The rooms with private pool and up on the hill will give you a better ocean view.”
  • ocean and bay view
  • spacious room
  • spacious room
  • spacious room
 of 5 bubbles , 8 Nov 2016 | Read review
“Rooms nearer to the Horizon pool are nearer to the kids club, kids pool and the gym. The other wings are nearer to prego.”
 of 5 bubbles Lihui1986, 2 Nov 2016 | Read review
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