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Rattana Mansion

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73 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Southampton, United Kingdom
Reviewed 1 week ago via mobile

Very average. Room was dark and dingy, but if you just need a bed and somewhere to shower it is fine. Lots of grime in the bathroom, I kept my flipflops on when walking around because I wasn't convinced that the bedroom floors were clean. We had a balcony, but the entire thing was behind a blank billboard on the...

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Helpful?
Thank nicoleparsons97
Reviewed 2 weeks ago via mobile

We stayed here for 5 night.too much.The position of the hotel was very good in the center.room was ok.not too small but not clean enough.we couldn touched the part in the top of the bin from the garbage it was too dirty...the door from the mini bar also...too dirty...i think they dont know how to clean here... One girl from...

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Thank Gabriele G
Reviewed 13 October 2016 via mobile

This place is really not adequate for anyone, I fear for anyone's health safety if your staying here, the white literally became yellow, and I dont think the white and off-white decor is on purpose. Apart from having our first laugh downstairs where we asked whether there was an elevator to which the concierge gave us a funny and happy...

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Thank Jaime S
Bangkok, Thailand
Reviewed 30 July 2016

I have stayed many hotels in Phuket Town. I think this is one of the oldest one. "Old" itself is not a big problem. But, it should be maintained well. Lobby in this hotel smells bad. The room is OK. The out side of window should be abandoned for many years without cleaning. It was very hard for me to...

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Thank momod32014
Management response:

Dear Mr. Honam Lee, Warm greetings from Rattana Mansion, Phuket Town, Phuket, Thailand. We would like to extend our deepest apologies foremost, for the less than satisfactory experience you have stated. This is certainly not the level of service that we hope to be know for. Please rest assure that your comments have been looked into and that proper handling...

Reviewed 1 April 2016 via mobile

If you are a rat lover- perhaps this is the place for you. We booked this hotel for the price of £10/ night for a couple, with a three star review on here we thought it would be fine... OH NO. When we first arrived all the staff were sitting on a sofa, watching TV in the dirty reception/ restaurant...

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Thank Ell M
Management response:

We would like to extend our deepest apologies foremost, for the less than satisfactory experience you have stated. This is certainly not the level of service that we hope to be known for. Please rest assure that your comments have been looked into and that proper handling and improvement of such enquiries has been briefed to our relevant team members....

Lausanne, Switzerland
Reviewed 28 December 2015 via mobile

I stayed one night. I was content with my booking. Hotel about 10-15 minute walk from airport buses. (+) Was good for location and price. Clean room. Clean sheets. Comfy queen bed. AC working. Staff very friendly and helpful. Gave me a map and suggestions on where to go. 7 minute walk to old town (walking market) and near many...

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Thank AcadianCanadian85
Sydney, Australia
Reviewed 17 January 2015

For the price that we had paid for our rooms, it was adequate. When a hotel is cheap, just keep in mind that there's a reason for the lowered price. The hotel itself met our requirements for our short stay; clean beds, air-conditioning, working bathroom and functioning powerpoints. The stay wasn't glamorous, but it was comfortable nonetheless with polite and...

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3Thank LY93
Sydney, Australia
Reviewed 7 January 2015

Very basic. Room was relatively clean and it didn't smell. Air con worked. Balconies are boarded to dull street noise I think so no view at all. Two nights stay was long enough! Staff very friendly. It was super cheap so we got what we paid for and on a budget it worked for us.

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4Thank Sandra E
Vancouver, Canada
Reviewed 11 February 2014 via mobile

When we checked in the room looked ok except for all the mould in the bathroom. That was until we were all tucked in for the night and noticed that our bed was covered in bed bugs. There was big ones and little ones covering the sheets. So we packed our stuff in preparation to flee but unfortunately it was...

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5Thank BryAnda
Copenhagen, Denmark
Reviewed 2 February 2014

No elevator, no service and barely any staff. This is just not a place to go unless you have no other options. Located centrally is a plus but other than that I have very little positive to say about the place. Rooms are less than interesting. Balconys without a view as they are sealed off behind billboards. Very noisy AC,...

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1Thank RonniAbergel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Rattana Mansion

Address: 18 Chanajaroen Road | A.Muang, Phuket Town, Phuket 83000, Thailand
Region: Thailand > Phuket > Phuket Town
Price Range: £9 - £22 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rattana Mansion 3.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Rattana Mansion Hotel Phuket Town
Rattana Mansion Phuket/Phuket Town
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Questions & Answers

Questions? Get answers from Rattana Mansion staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator.”
 of 5 bubbles sandrae120, 7 Jan 2015 | Read review
“Would not recommend any rooms here.”
 of 5 bubbles RonniAbergel, 2 Feb 2014 | Read review
“No parking lot. Have to park on a side of the road”
 of 5 bubbles DerDiYokL, 20 Jan 2014 | Read review
“Room 204 faces the A/C units.”
 of 5 bubbles same266, 20 Jun 2013 | Read review
“Try to get a room away from the street.”
 of 5 bubbles himalayafan, 18 Mar 2013 | Read review
5 of 5
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