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03/12/2017 04/12/2017
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    The Old Chaff Mill

    The Old Chaff Mill Downside Road, Backwell BS48 3DN, England
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    03/12/2017 04/12/2017
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    Traveller (31)
    Room & Suite (3)
    Dining (1)
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    Overview
    • Excellent60%
    • Very good25%
    • Average7%
    • Poor5%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Non-Smoking Rooms
    Free Airport Transportation
    Shuttle Bus Service
    Free Parking
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    Write a Review
    Reviews (138)
    Traveller rating
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    Time of year
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    1 - 5 of 133 reviews

    Reviewed 2 weeks ago

    I went on a business trip involving being at Bristol Airport at 4 am. Knowing that the M5 can have problems. I booked two rooms, for myself and a colleague, although how you tell which room is which I don't know there are no numbers....More

    Thank Mike B
    Reviewed 4 weeks ago

    We had a brilliant night stay In the Old Chaff mill, we had a very early flight the next morning and turned up about 4pm, we asked if there was a pub near by and the driver drove us to the pub and picked us...More

    Thank Jujujo177
    Response from Rob L, Helper at The Old Chaff MillResponded 3 weeks ago

    Sincere thanks. Reviews are mostly complimentary like this one and it makes you wonder what happens when reviews are bad as they admittedly can be albeit rarely. We go out of our way to try and provide a good service and it is very pleasing...More

    Reviewed 4 weeks ago via mobile

    Very disappointing accomdation and breakfast is a joke these people just want your money they have no customer service skills . The room was basis the bathroom especially tiles needed a really good cleaning this property is close to the airport so expect airport noise....More

    Thank Michelle T
    Response from Rob L, Helper at The Old Chaff MillResponded 3 weeks ago

    If you get a review like this one and other reviews are mainly quite good it makes you wonder what happened on this occasion. The rooms are all freshly refurbished (unsure what 'basis' means) providing what we believe to be very acceptable accommodation (rather than...More

    Reviewed 5 weeks ago

    Parked here and then stayed overnight on our return from holiday. Driver very prompt and polite we were given clear instructions so did not have to wait for the driver. The room was amazing very comfortable, they provide some lovely touches, a picnic breakfast, plenty...More

    2  Thank Kay C
    A TripAdvisor Member
    13
    Reviewed 30 September 2017 via mobile

    Stayed twice. On both ocasions TV and Internet weren't working and second time the lady booked us a wrong transfer time to the airport. Friends stayed recently and again same thing, no TV or Internet.More

    3  Thank A TripAdvisor Member
    Response from Rob L, Helper at The Old Chaff MillResponded 8 October 2017

    At no time have I been asked top sort out a television that wasn't working and we keep a spare TV for just such an occurrence. Head scratched about this one. We have experienced problems with the internet but we have 2 systems and so...More

    Travelodge Portishead
    668 reviews
    #1 of 2 hotels in Portishead
    6.9 mi
     
    Premier Inn Bristol City Centre (Lewins Mead) Hotel
    556 reviews
    #1 of 39 hotels in Bristol
    7.0 mi
     
    Holiday Inn Bristol City Centre
    1,344 reviews
    #2 of 39 hotels in Bristol
    7.2 mi
     
    The Bristol
    3,758 reviews
    #3 of 39 hotels in Bristol
    6.5 mi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Airport Transportation
    • Shuttle Bus Service
    Details
    • Price range
    • US$53 - US$78 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 4
    • Location
    • United Kingdom >
    • England >
    • Somerset >
    • Backwell
    • Also Known As
    • The Old Chaff Mill Backwell, Somerset
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    Traveller (31)
    Room & Suite (3)
    Dining (1)
    Hotel & Grounds (24)
    Bathroom (2)
    Family and Play Areas (1)
    Nearby
    Nearby Restaurants
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    Cabin Bar
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    .38 miles away
    Nearby Attractions
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    Grove Sports Centre & Social Club
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    3.36 miles away
    Church of St Michael Tower
    6 reviews
    3.37 miles away
    Ask a question
    Questions & Answers
    Jujujo177
    6 October 2017|
    Answer
    Response from Rob L | Property representative |
    Not a pub that can be reached by foot but happy to drop you off and collect you free of charge.
    0
    Votes
    Jujujo177
    9 June 2017|
    AnswerShow all 2 answers
    Response from Rob L | Property representative |
    Hi. A bus from the airport goes into Bristol every 10 to 15 mins during the day depending on the time. Can drop u there to catch the bus, and on return, no charge. Regards Bonny
    1
    Vote
    Room Tips
    "There all the same"
    Read review
    "We stayed in room 4. No disturbed sleep inside the rooms from the aircraft/airport"
    Read review
    "All rooms are equally as good."
    Read review
    "If you are travelling with two couples the family rooms we have stayed in have excellent space"
    Read review
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