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JW Marriott Phuket Resort & Spa

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JW Marriott Phuket Resort & Spa
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3,849 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phuket Resort & Spa
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Showing 3,032: English reviews
London, United Kingdom
Reviewed 30 January 2016

It was great to escape the Winter and enter the warm embrace of the JW Marriott Phuket. Had a relaxing time at the resort. Beautiful pools, well-manicured lush greenery all throughout the resort and most importantly, awesome staff. Standouts were Ginja, Blue Bar, and Siam Deli. Good mix of local and western meals prepared to a high standard. Pool service...

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1Thank FlyboyG6000
Reviewed 30 January 2016

My husband and I are Marriott Vacation Club owners and have been coming to the resort over the past decade. It's our home away from home and it's made even better by the warm welcome back from the staff. During our stay, we enjoy the Happy Hour 1-for-1 cocktails at one of the resorts bars, and we especially look forward...

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1Thank Denirover
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Denirover, I really liked your headliner "Happiest Happy Hour at Out of the Blue Bar", thank you very much for mentioning some of our Teams, especially Jarat, the Ladies at Siam Deli and the Pool Team which all made a big impression during your stay and were able to create memorable moments for you. It is a lovely feedback...

Guam, Mariana Islands
Reviewed 30 January 2016 via mobile

We arrived late last night and today took the van taxi to Bangla Road. 1.5 hours driving in traffic and then Bangla was packed. Our friends couldn't handle the crowds so we had to turn around and come back to the hotel. When i got back to the hotel i still wanted to go out so i went down to...

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Helpful?
Thank sirinyathaimassage
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear sirinyathaimassage, Thank you very much for staying at the JW Marriott Phuket Resort and Spa and for taking the time to provide us with your fabulous feedback about your Blue Bar experience. I'm very happy you had the chance to visit our Blue Bar even though it was by default as you had to turn around due to the...

Reviewed 30 January 2016 via mobile

Jarat, Fon and Pompam Excellent service and lovely staff. The bar is modern with comfy lounge style outdoor furniture playing some great tunes creating a lovely chilled atmosphere :) They do large and tasty cocktails to enjoy to the special Mai Khao sunset. Many happy holiday memories have been made here for us. Thanks for making our holiday special. We...

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Helpful?
Thank Alexandria G
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Alexandria G, Thank you very much for staying at JW Marriott Phuket Resort and Spa and for taking the time to provide us your fabulous feedback about your Blue Bar experience. We are very happy to read your kind comments and that you enjoyed your time at the Blue Bar, thank you for mentioning some of our great Team...

London, United Kingdom
Reviewed 30 January 2016

Words will not do justice to how fantastic this trip has been for myself, my partner and our 5 month old baby girl, but I have gone to the trouble of signing up to tripadvisor purely to give thanks to the team and recommend this wonderful hotel to all . Credit must go to the Resort manager Ashley for having...

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Helpful?
Thank JonnyW123
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear JonnyW123, Thank you very much for staying at the JW Marriott Phuket and for taking the time to provide us with your superb feedback about your Resort experience. Simply magical is a really wonderful description and reflects a great vacation time which I can see out of your comments were memorable and unique. Thank you for mentioning some of...

Reviewed 29 January 2016 via mobile

The hotel is nicely decorated and staff in general are very helpful & friendly. Thank you all for making our holidays. The gardens & pool areas are lovely and the Spa simply stunning. Breakfast buffet offers a great variety but Staff is far to slow. Or maybe not trained well? La cucina is an average Italian restaurant. Overprized but ok....

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Thank 521kathrinw
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear 521kathrinw, Thank you very much for staying at the JW Marriott Phuket and for taking the time to provide us with your friendly feedback about your Resort experience. It is a pleasure to read that you had an overall lovely stay with us and that we were. I have noticed your comment about the Breakfast service which you found...

Reviewed 29 January 2016 via mobile

relaxing , enjoy the nice environment, songs with the beutiful sunset.. good service and friendly staff from blue bar team... special thanks for the show from Jarat, good services from fon, Yui and Nueng.. enjoy the night over there

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Thank Jess T
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Jess T, Thank you very much for staying at JW Marriott Phuket Resort and Spa and for taking the time to provide us your fabulous feedback about your overall Resort experience and especially the Blue Bar and Team. It is a pleasure to read that you had a wonderful time and enjoyed the great service and beautiful sunsets, hopefully...

Dublin, Dublin, Ireland
Reviewed 29 January 2016 via mobile

My friend and I recently visited Phuket and had the opportunity to stay at the Jw. I'm glad we did. From the moment we arrived our every whim was taken care of. Fresh cool towels and fruit juice greeted us at checkin. The staff all bowed and showed respect at every single turn. No request was too big or too...

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Thank Kevin R
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Kevin R, Thank you very much for taking the time to provide us with your feedback about your wonderful experience. It is great to read that you really enjoyed your time here with us and that we were able to exceed your expectations and deliver as promised, especially serving you gluten free products throughout your entire stay and the...

New York City, New York
Reviewed 28 January 2016

We arrived midday and received an upgrade to a beach front villa with our own infinity pool. So do I need to say more? The hotel is magnificent. Do you know those tropical screen savers that used to come free on PC's? Staying at this hotel is like living inside one of those. Beautiful beach, green everywhere, luxury pools, restaurants,...

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Thank Southerner-in-NYC
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Southerner-in-NYC, Thank you very much for taking the time to provide us with your lovely feedback about your wonderful experience. It is great to read that you really enjoyed your time here with us and that we were able to exceed your expectations and deliver a memorable stay.Thank you for recommending our nice Resort and I hope you will...

Reviewed 28 January 2016

This is a beautiful resort with everything you could want or need. I like to say thanks to the JW Marriott for making my stay so wonderful. I was upgraded to a beautiful ocean front suite with a private pool. I would tell you to book this if you can. It has a stunning view and also privacy as the...

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Thank Tamara F
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Tamara F, Thank you very much for taking the time to provide us with your lovely feedback about your wonderful experience. It is great to read that you really enjoyed your time here with us and that we were able to exceed your expectations and deliver a memorable stay. Thank you for recommending our nice Resort, especially mentioned the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, our Phuket resort's grounds comprise 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Talang, Phuket, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: £83 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
193 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on the North side”
MeiH, 23 Apr 2017 | Read review
“Sea view rooms are very serene. It's only 3 floors but we prefer the 3rd floor”
texasexinlondon, 22 Apr 2017 | Read review
“We had room overlooking garden,nice and quiet.”
389margaretk, 17 Apr 2017 | Read review
“The ground floor villas are lovely...”
sarahsN2203PF, 15 Apr 2017 | Read review
“Don't ask for the rooms on the ground floor facing the pool.”
lxhipster, 12 Apr 2017 | Read review
5 of 5