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Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards, Gloucester GL48ED England
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Traveller (619)
Room & Suite (161)
Dining (65)

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About

#2 of 2 hotels in Upton St Leonards
Location
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If you are looking for a relaxing break on the edge of the Cotswolds, close to both Gloucester and Cheltenham, Mercure Gloucester Bowden Hall will be a welcoming choice. This classically-styled country house hotel has Regency decor, amenities for business & leisure guests and is situated within beautiful grounds. All the bedrooms in our Georgian country house hotel are accessible by stairs only and feature an HD TV and complimentary high speed WiFi. Our Privilege and Superior rooms also offer a Nespresso coffee machine, robe and slippers and some Superior rooms also have incredible lake views. All our bedrooms are accessible by stairs only. Enjoy panoramic views of the Cotswolds countryside from our quirky restaurant with a design which gives a nod to the local area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
First aid kit
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Seating area
Flatscreen TV
Walk-in shower
Bath / shower
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, Polish
1,557Review23Q+A100Room tips

Reviews
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Estelle B wrote a review 9 Apr
1 contribution
Bowden Hall came to our rescue when our wedding planning was going far from perfect!! This wonderful venue, literally made us feel at home as soon as we walked into it and we knew instantly we wanted this venue more than anything! Thankfully our date was available and it didn't take much discussion with my now husband that we wanted to book here! Vicky and Chelsea have been amazing through the planning of our wedding and finalising every detail, even from keeping the secret of the singing waiters I had booked from my husband also!! When one of our friends hadn't booked a room, Vicky was on it and it got sorted! On the day we were looked after by Rachel who made us feel at ease and was always there to update us in the day of the next thing happening or to rescue myself with my change of shoes!! The rest of the team were also brilliant throughout the day, helping guests and making sure my bouquet was put in my room in water. Nothing was too much for them and we thoroughly enjoyed our day from start to finish! I have been told I was a very chilled out bride by my friends and I can honestly say that is because of this wonderful venue!!
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Date of stay: April 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gavin Jones, General Manager at Mercure Gloucester Bowden Hall Hotel
Responded 2 days ago
Dear V12160Jestelled, Firstly, Congratulations on your most recent wedding here at Bowden Hall Hotel. Thank you so much for your kind words! We're thrilled to hear that Bowden Hall helped make your wedding day perfect. It was our pleasure to ensure every detail was taken care of, from planning to execution. We're delighted that you felt at home and that our team, especially Vicky, Chelsea, and Rachel, contributed to your special day. Your feedback means the world to us, and we're honored to have been a part of your celebration! We look forward to welcome you back in the near future. Kind regards Gavin Jones General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Annie wrote a review 7 Apr
Tidworth, United Kingdom1124 contributions147 helpful votes
I had a voucher given to me as a gift for afternoon tea and I chose those hotel to visit. We had a lovely afternoon here, the service was good and the selection of cakes/sandwiches good and tasty. They did have a big function on which was a bit noisy, but overall we had good afternoon and delicious food.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Lots of parking - all free
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gavin Jones, General Manager at Mercure Gloucester Bowden Hall Hotel
Responded 2 days ago
Dear Annie20061, Thank you for choosing to leave a review. We are pleased that you enjoyed your most recent visit to the hotel for afternoon tea. We are glad to hear that you found the food to be lovely and tasty. We will pass on your comments to the staff. We do hope we can welcome you back again in the near future. Kind regards Gavin Jones General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Raksha G wrote a review 5 Apr
1 contribution
We recently had our wedding at Bowden Hall, and we cannot recommend this venue enough! Right from the first meeting with Vicky, we knew it was the right place for us and were looked after every step of the way. Vicky was absolutely incredible and nothing was ever too much. We had an Indian-English fusion wedding and the whole team at Bowden Hall were incredible at helping our ideas come to fruition - shout out to Shaun for the amazing food which our guests loved! On the day, we were looked after by Rachel who was so lovely and really made the day go by very smoothly. Planning a fusion wedding without spending ludicrous amounts is a challenge, but Bowden Hall was very reasonable and still gave us the full experience! We couldn't fault anything about our whole time there.
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Date of stay: March 2024
Value
Rooms
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gavin Jones, General Manager at Mercure Gloucester Bowden Hall Hotel
Responded 2 days ago
Dear 587Rakshag, Firstly congratulations on your big day. We are so pleased that Vicky was on hand to help plan your special day from start to finish and making your dream day come to life. We will of course pass on your thanks to Shaun who was able to provide fantastic food for you and your guests to enjoy throughout the day and make your menu come alive. We will also pass on your thanks to Rachel who helped your day run smoothly from start to finish. Once again congratulations and we hope we can welcome you back to the hotel in the near future. Kind regards Gavin Jones General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LichfieldBoy wrote a review Mar 2024
Lichfield818 contributions382 helpful votes
We were a group of old friends from all over the country who had booked several rooms for a couple of nights to allow us to meet up. We were staying on a DB&B basis to take advantage of their offer of dinner at £22 per night. Outside the hotel looks wonderful with expansive grounds, plenty of parking and a lovely historic building. We arrived early and waited in the bar enjoying drinks until everyone arrived, because there were so many of us the receptionist came across and explained about dinner arrangements etc. before we all booked in and we thought this was a nice gesture. The lounge, bar and restaurant area looked recently renovated and were very pleasant although there wasn’t an awful lot of space given the size of the hotel. There was a wedding on the first day and their party took up most of the bar area but we managed to find enough seating in the lounge until they left for their party. The next day we did some sightseeing then when we returned to the hotel in the afternoon we found that there was a big wake in progress, this posed a problem because they took up all of the bar and lounge area so we had nowhere to sit. We ended up in the restaurant with drinks which was far from ideal, eventually they left and we could finally find a comfortable seating. The bedrooms (all classic doubles) were good although there was a lot of variation - some had been renovated and others were still waiting refurbishment, some rooms had wardrobes and others only hanging space, some rooms had air conditioning and others not – basically it was a bit of a lottery which room you got but in a building of this age I think that’s inevitable. Our room had a comfortable large bed, plenty of space, a good shower over the bath, air conditioning and it was clean – nothing to complain about. Breakfast was very good on both days, it was a buffet but all of the hot items were in small quantities which were regularly re-stocked so it was virtually freshly cooked. The bacon, sausage and black pudding were also of good quality. However we did have an issue – on the second morning scrambled and poached eggs were ordered but after 40 minutes they simply never arrived with no explanation offered. Dinner on both days offered a reasonable choice and was generally to a good standard but a couple in our party did have some issues – one had cold sea bass and other had a pork chop which was overcooked and inedible. It may be that the large number on our table caused some dishes to be left on the pass for longer than normal. Throughout I’ve got to say that all of the staff were brilliant – friendly, welcoming, efficient and extremely polite. They made a major difference to our stay and must be commended. If I was in the Gloucester area again I’d stay here again, apart from being a pleasant hotel it is also close to the city and its attractions.
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Date of stay: March 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Gavin Jones, General Manager at Mercure Gloucester Bowden Hall Hotel
Responded 1 week ago
Dear Lichfieldboy, Thank you so much for taking the time to share your detailed feedback about your recent stay at our hotel. We truly appreciate your kind words about the ambiance of our property, our recently renovated facilities, and the warm welcome you received from our staff. We're delighted to hear that you enjoyed the comfort of your room and found it clean and well-equipped. Providing a comfortable and enjoyable stay is always our top priority, and we're glad we could meet your expectations in this regard. Your comments regarding the challenges you faced during the wake and wedding events are duly noted. We sincerely apologize for any inconvenience this may have caused. We understand the importance of having ample space for our guests to relax and socialize, and we regret that we fell short in this aspect during your visit. Furthermore, we apologize for the delay and lack of explanation regarding the scrambled and poached eggs during breakfast, as well as the issues with some dinner dishes. Your feedback regarding these matters will be shared with our kitchen and restaurant teams to ensure that such incidents are addressed promptly and do not recur in the future. On a brighter note, we're thrilled to hear that you enjoyed our breakfast offerings and found our staff to be friendly, welcoming, and efficient. They take great pride in providing exceptional service, and your recognition means a lot to us Once again, thank you for choosing to stay with us and for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more memorable experience. Kind regards Gavin Jones General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Unicorn1974 wrote a review Mar 2024
Cheltenham, United Kingdom6 contributions5 helpful votes
Absolutely fabulous hotel booked an afternoon tea for a friends hen do and from dealing with Vicky and Chelsea who dealt with the booking from the beginning who were very helpful and friendly nothing was to much trouble deal with all our queries in a very professional manner. The food on the day was fantastic fresh and tasty looking. The young server who looked after us on the day was wonderful checked in with us the whole time we were there to make sure we if everything we needed and also paid great attention to make sure that are dietary needs were met. The whole afternoon in the outside pod was absolutely fantastic and we couldn’t recommend this place and the afternoon tea enough
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gavin Jones, General Manager at Mercure Gloucester Bowden Hall Hotel
Responded 2 weeks ago
Dear Unicorn1974 Thank you so much for your delightful review of your recent experience in our pod We are absolutely thrilled to hear that you and your friends enjoyed your afternoon tea and that our team went above and beyond to make your friend's hen do truly memorable. Your kind words about Vicky and Chelsea warm our hearts. It's wonderful to know that they provided exceptional service from the moment of your booking and ensured that every detail was taken care of with professionalism and friendliness. We are delighted that you found the food to be fantastic and fresh, and we're especially pleased to hear that our staff member took great care of you and your group throughout the afternoon. Providing outstanding service and catering to our guests' dietary needs are top priorities for us, and we're thrilled that we could exceed your expectations in this regard. Our outside pod offers a unique and picturesque setting for special occasions, and we're delighted that you thoroughly enjoyed your time there. Your recommendation means the world to us, and we are grateful for your kind words and endorsement of our afternoon tea experience. Kind regards Gavin & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Flyer37160058090 wrote a review Mar 2024
United Kingdom1 contribution
Had a pod for the mother in laws birthday! And I must say it didn’t disappoint. Beautifully decorated and a perfect temperature. Really pretty in the dark. Food was amazing everything came exactly as we asked. Even with a little surprise happy birthday plate for the birthday girl! Would totally recommend to anyone.
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Date of stay: March 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gavin Jones, General Manager at Mercure Gloucester Bowden Hall Hotel
Responded 2 weeks ago
Dear Flyer37160058090 Thank you for choosing our lakeside pod for your mother-in-law's birthday celebration and for sharing your delightful experience with us. We are thrilled to hear that it was a memorable and enjoyable occasion. It's wonderful to know that you found the pod beautifully decorated and at the perfect temperature. We strive to create a comfortable and welcoming atmosphere for all our guests, and we're delighted that we succeeded in doing so for your celebration. We're glad that you enjoyed the ambiance of the surroundings, especially in the dark. Our lakeside location offers a unique and picturesque setting, and we're thrilled that you appreciated its beauty. It's fantastic to hear that you found the food amazing and that it came exactly as you requested. We're delighted that we could add a little extra touch to the celebration with the surprise happy birthday plate for the birthday girl. Making special moments even more memorable is what we love to do! Thank you for your recommendation. We truly appreciate your kind words and are thrilled that you would recommend our lakeside pod to others. Once again, thank you for choosing to celebrate with us. We look forward to welcoming you back for more memorable moments in the future. Kind regards Gavin & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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goodtogethome wrote a review Mar 2024
London486 contributions159 helpful votes
Booked this at the last minute as a get away with friends. First impression were very positive, great location, recently renovated reception and bar area, quick check in by efficient staff. There is a large free car park. As we went for the classic double room, the room was basic but perfectly adequate. Comfortable 5 foot bed, crisp bedding, fluffy towels, warm room and bathroom. Breakfast was excellent and check out equally efficient as check in. We ate here, the food was good, though the choice for desserts was very limited. Excellent value through Secret escapes and definitely worth coming again when the weather improves.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gavin Jones, General Manager at Mercure Gloucester Bowden Hall Hotel
Responded 3 weeks ago
Dear Goodtogethome, Thank you for choosing to leave us a review. We are pleased that you enjoyed your most recent stay here with us. It is always lovely to hear when staff have been efficient and helped make our guests stay. We are pleased that you find the room to be lovely and comfortable as well as dinner and breakfast. We do apologize with regards to desserts we will pass this on to management for future menus. We do hope we can welcome you back in the neat future for another fantastic stay. Kind regards Gavin Jones General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ian wrote a review Mar 2024
Bristol, United Kingdom2 contributions
Just checked out today after spending two very enjoyable days at the Bowden Hall Hotel near Gloucester with friends that is ideally situated for visiting either the Gloucester Quays or the many attractions of the Cotswolds. The reputation of every hotel depends mainly on the willingness of staff to go the extra mile by providing a truly warm and welcoming environment with the attention to detail to meet the needs of their guests. The Bowden Hall Hotel is blessed by the employment of many dedicated staff - but in particular I wish to commend to the management the two excellent breakfast staff (Tina and Joanna) who really do provide a great warm welcome to their customers each morning - so thank you and very well done.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gavin Jones, General Manager at Mercure Gloucester Bowden Hall Hotel
Responded 3 weeks ago
Dear Kugatravels123, Thank you for choosing to leave a review. We are so pleased that you enjoyed your most recent stay here with us. It is always lovely to hear when the staff have made a lasting memory for our guests. We will of course pass on you kind words to Joanna and Tina, Who i am sure will be very happy that they made your stay that little bit more enjoyable. We do hope we can welcome you back again in the near future for another brilliant stay., Kind regards Gavin Jones General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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denzsue wrote a review Mar 2024
Tavistock, United Kingdom10 contributions2 helpful votes
We stayed here for a Murder 57 event held at the hotel. Fabulous fun, great hotel and fantastic food. Would definitely recommend a visit. Made to feel very welcome by everyone. The room was clean, comfortable with lovely views over the grounds.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gavin Jones, General Manager at Mercure Gloucester Bowden Hall Hotel
Responded 4 weeks ago
Dear Denzsue, Thank you for choosing to leave a review. We are so pleased that you enjoyed your most recent stay here with us. It is always lovely to hear when someone has had a great time at one of functions. I will of course pass this on to the company. We do hope we can welcome you back again in the near future. Kind regards Gavin Jones General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sassybird47 wrote a review Mar 2024
North Ferriby, United Kingdom53 contributions73 helpful votes
Very poor experience. Beautiful looking hotel but food and cleanliness leave a lot to be desired. We ate in the restaurant and I ordered a Pad Thai. I didn’t even try it. It looked like a pile of mashed potato. Certainly not a stir fry. They took it away and brought another meal which was ok. The worst bit was I found a maggot like insect in my bed. Took it down to reception and they were very apologetic and gave me a drink voucher and moved my room. But this hotel needs more staff, a good deep clean and maintenance .
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Gavin Jones, General Manager at Mercure Gloucester Bowden Hall Hotel
Responded 4 weeks ago
Dear Sassybird47 Thank you for sharing your feedback regarding your recent stay at our hotel. We are deeply sorry to hear about the poor experience you encountered during your time with us. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations in several areas. We sincerely apologize for the issues you encountered with the food quality and cleanliness. It is unacceptable that your meal did not meet your expectations, and we have already taken steps to address this with our kitchen team to ensure that such incidents are not repeated I have removed this item from the company menu and sent your comments to our food development team for review. Furthermore, we are deeply concerned about the presence of an insect in your room we connected our pest control who done a search of the room and found no further insects. Please rest assured that we have immediately addressed this with our housekeeping and maintenance teams to conduct a thorough inspection and ensure the cleanliness and comfort of all our rooms. Your feedback regarding the need for more staff, a deep clean, and maintenance has been duly noted. We are actively working on implementing improvements in these areas to enhance the overall experience for our guests We understand that your decision not to visit again is a reflection of the shortcomings you experienced, and we truly regret that we were unable to leave a positive impression. We would like to express our sincere apologies once again and extend an invitation for you to reconsider staying with us in the future. Should you choose to give us another chance please contact me directly on gavin.jones@mercuregloucester.co.uk, as I and the team are committed to providing you with a much-improved experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay. Warm Regards Gavin Gavin Jones General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£73 - £120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada upton st leonards, ramada hotel bowden hall, ramada gloucester, gloucester ramada
LOCATION
United KingdomEnglandCotswoldsGloucesterUpton St Leonards
NUMBER OF ROOMS
72
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MERCURE GLOUCESTER BOWDEN HALL HOTEL - Updated 2024 (Upton St Leonards)

Frequently Asked Questions about Mercure Gloucester Bowden Hall Hotel
Which popular attractions are close to Mercure Gloucester Bowden Hall Hotel?
Nearby attractions include SimAir737 (4.3 miles), VRXPERIENCE (3.2 miles), and Jet Age Museum (4.3 miles).
What are some of the property amenities at Mercure Gloucester Bowden Hall Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Gloucester Bowden Hall Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Mercure Gloucester Bowden Hall Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Mercure Gloucester Bowden Hall Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Gloucester Bowden Hall Hotel?
Conveniently located restaurants include StarBistro, Bangkok Canteen, and Brewhouse & Kitchen - Gloucester Quays.
Are there opportunities to exercise at Mercure Gloucester Bowden Hall Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Mercure Gloucester Bowden Hall Hotel located near the city centre?
Yes, it is 0.5 miles away from the centre of Upton St Leonards.
Are any cleaning services offered at Mercure Gloucester Bowden Hall Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Gloucester Bowden Hall Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Gloucester Bowden Hall Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.