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PARKROYAL Parramatta

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PARKROYAL Parramatta
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725 Reviews from our TripAdvisor Community

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Showing 718: English reviews
Australia
Reviewed today NEWvia mobile

Great location, comfortable beds, fantastic breakfast, affordable parking, pleasant staff, close to wonderful restaurants and a huge shopping mall!! Only down side was a small and un renovated bathroom. Book through them direct for the best deals.

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Helpful?
Thank jo2680Australia
Reviewed 3 days ago NEW

Great central Parramatta location, plenty parking at a reasonable rate of $19 for the day. Walking distance to the Church Street restaurant district good room rate inc. breakfast. Small criticism would be small bathrooms.

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Helpful?
Thank John C
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear John C, Thank you for your review and for the positive feedback regarding our rates. The team are pleased you enjoyed your stay with us, in particular our centralised location. We look forward to seeing you at PARKROYAL Parramatta again soon. Kind regards, Sarah Kirkwood, Rooms Division Manager

Sydney, Australia
Reviewed 6 days ago NEW

Lovely hotel. Friendly helpful greeting by Concierge and very helpful reception staff. Room was large, quiet, clean with comfortable bed and all expected creature comforts. Bathroom was small but adequate with a good shower and lots of quality linen. Room service meal delivery was quick, the food excellent, and the pricing reasonable. Hotel breakfast was excellent. One would choose to...

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Helpful?
Thank Bevan H
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Bevan H, Thank you for your review and feedback on your time at PARKROYAL Parramatta. We are pleased you experienced a high level of service right from your arrival at the hotel. We value your comments on the facilities and we look forward to seeing you again soon for another enjoyable visit. Kind Regards, Michael Johnson General Manager

Reviewed 1 week ago via mobile

Partner and i stayed here after a long drive from brisbane. We called up to make the booking and recieved fantastic service for our booking over the phone. We arrived at the hotel and unfortunately our room had already been taken so we were given an upgrade. The room was beautiful and we felt so welcome. Close to so many...

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Helpful?
Thank jessiebrad
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear jessiebrad, Thank you for your review. We are thrilled you chose to stay at PARKROYAL Parramatta after your long drive from Brisbane and that we accommodated you in one of our upgraded rooms. We appreciate the feedback from your experience and the team look forward to welcoming you on your next visit. Kind Regards, Michael Johnson General Manager

Singapore
Reviewed 1 week ago via mobile

Location is a bit of walk to train station but there are lots of eateries around the hotel. There is free Parramatta shuttle that loops around and stops outside hotel and train station but operates till 4pm only. Hotel has been refurbished and is fine but service is not very good. Recept seemed to be understaffed and is very slow....

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Helpful?
Thank khimiko
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear khimiko, Thank you for your review. We are thrilled you made the most of the restaurants and transport options around the area throughout your time with us. We apologise the consistency with our level of service and cleanliness throughout your stay were not as we aim for them to be for all our guests. We do hope to see...

Reviewed 1 week ago

I'm reviewing a four-night stay over New Year. Hotels in the Sydney CBD were either booked out or priced in the stratosphere, so we decided a bit of a commute into the city for touring wouldn't be too much to ask. This turned out to be the case: there are three easy public transport options from the Parkroyal into the...

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Helpful?
Thank Ross V
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Ross V, Thank you for your detailed review. We are pleased you chose to stay at PARKROYAL Parramatta as an alternative to staying in the City. We value your feedback on the Concierge hours and have spent time with the team looking into the hours to best suit the needs of our guests. We are thrilled the Concierge were...

Parramatta
Reviewed 2 weeks ago

Hotel presentation and layout was great. Hotel was clean and comfortable to stay in. Bedd and pillows were comfortable. Staff were friendly and helpful. Breakfast was great down at the resturant Gym had all the equipment that i needed, was clean and easy to find Parking was rather tight for a larger car as well as getting in & out...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank matthewjR8513QA
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear matthewjR8513QA, Thank you for your review. We are pleased every area of your hotel was to the high standard we hold here at PARKROYAL Parramatta. Thank you for your feedback on the car parking spots and bathroom size. We hope to see you return to us again when you are next travelling to the area. Kind Regards, Sarah Kirkwood...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

Stayed at park royal with family during NYE for three days. Close to parramatta station & Haris park. Plenty of restaurants around. I recommend to include buffet breakfast in your stay. We booked premier room with club lounge facilities. New rooms are good too. Beds are very comfortable. Slow closing toilet reduces noise. Kids enjoyed Watching TV Chanels during stay....

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Helpful?
Thank Jimmy_mate
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear Jimmy_mate, We appreciate your detailed review and value the feedback from your stay with us. The team are thrilled you made the most of your stay and utilised the facilities within the hotel, as well as enjoyed the very best the area has to offer. Thank you for your choice to stay with us at PARKROYAL Parramatta and we...

Sydney, Australia
Reviewed 2 weeks ago

The hotel has clearly been through a lot of upgrades, but from what I can see this has all been completed and the facilities + pool are all back in action. The check in process was excellent, superbly friendly team and they were able to offer a reduced rate upgrade to a Club Room. The rate I had anyway included...

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Helpful?
Thank Richard R
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Richard R, Thank you for your detailed review on your recent stay with us at PARKROYAL Parramatta. We are thrilled you enjoyed your Club Lounge experience and all the added extras that comes with premier Club Rooms. We do have a centralised location to all that Parramatta has to offer and pleased these were perfectly suited to you. The...

Wollongong, Australia
Reviewed 2 weeks ago via mobile

The Parkroyal have just added a lot of new rooms...if you want to stay there..ask for one..sooo nice...the bed was great and the shower had good pressure... The reception girl was very nice and helpful.. The Parkroyal has one of the best breakfasts around..yum yum... We definitely plan to stay again :)

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Helpful?
Thank WeekendTraveller1969
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear WeekendTraveller1969, We value your feedback from your recent stay at PARKROYAL Parramatta. The team are pleased you enjoyed every aspect of your stay and look forward to welcoming you back for another enjoyable visit. Kind Regards, Michael Johnson General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the bank of the Parramatta River, in the centre of Parramatta’s bustling business district and premium entertainment belt, PARKROYAL Parramatta offers the best of both worlds. Set in a prime location, the hotel can facilitate all your corporate needs, whilst offering a sanctuary to escape to at the close of business. When you do have time to mix business and leisure, our warm and friendly PARKROYAL people will happily share their priceless local insights on great dinning, theatre and sporting venues in Parramatta. Facilities: The hotel offers premium facilities, including an out-door swimming pool, complimentary access to Gold’s gym and a variety of rooms and suites, ranging from our standard rooms to our exclusive presidential suites. When it’s time to wine and dine, we have our own bar and restaurant, BAR:30 and TABLE:30. BAR:30 offers an extensive range of cocktails and tapas selections. TABLE:30, specialises in Modern Australian Cuisine and boasts a menu of innovative dishes created from local Australian produce. Both dining areas offer a relaxed, vibrant atmosphere complemented by excellent, efficient service from our PARKROYAL people. ... more   less 

Additional Information about PARKROYAL Parramatta

Address: 30 Phillip St, Parramatta, New South Wales 2150, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: £90 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Parramatta 4.5*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Pan Pacific Hotels Group, Priceline, Expedia, Travelocity, Agoda and Ctrip TA so you can book your PARKROYAL Parramatta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Parramatta Hotel Parramatta
Hotel Style:
#2 Luxury Hotel in Parramatta
#3 Business Hotel in Parramatta
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Parramatta staff and other travellers.
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4 months ago
4 months ago
Fremantle, Australia
11 months ago
Geelong, Australia
over a year ago

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Questions? Get answers from PARKROYAL Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely book room with breakfast - Breakfast was outstanding.”
 of 5 bubbles 818bevanh, 11 Jan 2017 | Read review
“Street noise can be noticed in rooms at the front of the hotel.”
 of 5 bubbles P525BVrichardr, 28 Dec 2016 | Read review
“Ask for the new wing”
 of 5 bubbles MelbournePerry, 17 Dec 2016 | Read review
“Choose the New Tower Suites you wont be sorry”
 of 5 bubbles E520RQmichaelt, 7 Dec 2016 | Read review
“Ask for one of the rooms in the new wing. They're substantially better.”
 of 5 bubbles Philip2204, 28 Nov 2016 | Read review
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