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Mantra Parramatta

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Traveller (89)
Room & Suite (84)
Dining (12)
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Overview
  • Excellent29%
  • Very good42%
  • Average19%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,636)
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1,629 results
Traveller rating
487
639
321
107
75
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487
639
321
107
75
Show reviews that mention
All reviewstrain stationstudio roomwestfield shopping centrestaff were friendlyroom servicebusiness tripshort walkconvenient locationclose to public transportper nightwould stay againbed was comfortableolympic parkgreat place to staychurch stmanorparking
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1 - 5 of 1,629 reviews
Reviewed 2 days ago

I really enjoyed the Mantra, not just for the lovely room, but for the excellent customer service and food. The staff in the restaurant were particularly friendly and helpful. Check in and out was great and everyone made me feel welcome :)

Review collected in partnership with this hotel
Thank Rosemary N
Response from MPManagers, Front Office Manager at Mantra ParramattaResponded yesterday

Hello Rosemary, thank you for the amazing feedback! I am thrilled to hear you enjoyed your stay! The team and I look forward to welcoming you back! Regards, Federico Solchi Front Office Manager Mantra Parramatta

Reviewed 3 days ago

Bed was horrid.. was not a king bed- was 2 singles pushed together. Had a big hard edge down the centre where the beds met. Air conditioning didn't work. Room was so hot - couldn't sleep. If you had the windows open the noise from...More

Review collected in partnership with this hotel
Thank Kelly H
Response from MPManagers, Front Office Manager at Mantra ParramattaResponded yesterday

Hello Kelly, thank you for taking the time to review your experience. Our guests comfort is definitely one of our highest priorities. We do have different bedding options for guests. For your next stay I would encourage you to get in touch with our friendly...More

Reviewed 5 days ago

The front end staff were great. Room service was a little average as the food was luke luke warm. The mini bar selection was poor and the facilities in the room were average at best. The pay for view was only available in the lounge...More

Review collected in partnership with this hotel
Thank jesskendra
Response from MPManagers, Front Office Manager at Mantra ParramattaResponded yesterday

Hello jesskendra, thank you for taking the time to leave your feedback. I am happy to hear you found our front staff to be great and thank you for your honest feedback. We certainly take it on board and will ensure to provide the best...More

Reviewed 1 week ago

Surprised that paying $170aud there was no complimentary water, room was simple and clean, bed was comfortable, buffet breakfast was ordinary, I wouldn’t recommend the breakfast. The location was excellent, close to trains.

Review collected in partnership with this hotel
Thank llebpmacamme
Response from MPManagers, Manager at Mantra ParramattaResponded 4 days ago

Hello llebpmacamme, thank you for taking the time to review your experience. The team and I look forward to welcoming you back in the near future. Regards, Federico Solchi Front Office Manager Mantra Parramatta

Reviewed 1 week ago

You can see that it’s an old hotel. Lime and rust deposits on the shower head. Replacement electrical fixtures not covered well. Cockroaches. Place was way too full of Asian tourists who dominated the breakfast offers.More

Review collected in partnership with this hotel
Thank jrking071
Response from MPManagers, Manager at Mantra ParramattaResponded 4 days ago

Hello jrking071, thank you for taking the time to review your experience. As a hotel we try our best to ensure that our facilities are up to the highest possible standards. I apologize you felt differently. You can rest assured that our team will continue...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$105 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Parramatta
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$105 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Parramatta
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (89)
Room & Suite (84)
Dining (12)
Pool & Beach (5)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
rae754
3 February 2017|
AnswerShow all 2 answers
Response from Tim E | Property representative |
Hi rae754, Thank you for your enquiry. Yes our guests are allowed to bring their own drinks and consume them as long as it is inside the room. Hope this helps, Kind Regards, Tim Emslie Assistant Manager
0
Votes
Shelley R
16 October 2016|
AnswerShow all 3 answers
Response from sarahhO2494RT | Reviewed this property |
Yes it cost $15 per night but can get booked out as parking area is only 2 small levels
1
Vote
Room Tips
"Stay Elsewhere"
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"Don't book here !"
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"Tip, spend five minutes online signing up for the Mantra loyalty club and book through them (free drink and..."
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"Ask for a quiet room and make sure they understand what you’re requesting."
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