We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Planos Bay Hotel

763 reviews
Save
Traveller (506)
Pool & Beach (117)
Room & Suite (104)
Overview
  • Excellent48%
  • Very good32%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“kids club”(126 reviews)
“theme nights”(60 reviews)
“water park is”(59 reviews)
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (763)Write a Review
Filter reviews
758 results
Traveller rating
344
249
107
37
21
Traveller type
Time of year
LanguageEnglish
More languages
344
249
107
37
21
Show reviews that mention
All reviewskids clubtheme nightswater park issnack barevening entertainmententertainment teamgreat holidaynext yearmini discorelax areawooden walkwayfamily holidaychildren agedfootball pitchfirst choice reppool gamesred apple
FilterEnglish
Updating list...
1 - 5 of 758 reviews
Reviewed 1 week ago

We where informedl had a room on other side complex that was not so when we arrived on 3rd floor it was cramped and traffic outside night club in hotel opposite in hotel...expensive and very noisy...just not what like in brochure

1  Thank sonia c
Reviewed 4 weeks ago via mobile

This hotel is disgusting hotel I’ve ever stayed at. The rooms are so small, even when upgraded! One mattress in our room was stained with blood and the other had pee stains. The ramps going into the restaurant aren’t for anyone who has problems walking...More

Thank LucHaines
Reviewed 15 January 2018

Everything great the entertainment team, the snack bar, the waterpark . the food did get repetitive in restaurant and the evening entertainment was not good but you ended up having a good night cos you were laughing so much. They play bingo everynight which we...More

3  Thank Donna S
Reviewed 15 November 2017 via mobile

Possibly better if you were family of 4 but we were 3 and given way inferior accommodation. Over a pub that played music til 1, loos stank, no views, 50% smaller than photos suggested, and no room for our suitcases. Felt like a prison. There...More

1  Thank self0511
Reviewed 7 November 2017 via mobile

The Planos Bay hotel has everything needed for an excellent family holiday. The water park is brilliant during the day for all the family and the hotels facilities are top notch. The restaurant has fewer choices than some but everything is expertly prepared, fresh and...More

Thank Dani P
View more reviews
PreviousNext
123456152
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Bar/Lounge
Free Internet
Restaurant
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$120 - US$149 (Based on Average Rates for a Standard Room)
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$149 (Based on Average Rates for a Standard Room)
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (506)
Pool & Beach (117)
Room & Suite (104)
Dining (41)
Amenities (41)
Family and Play Areas (9)
Questions & Answers
Ask a question
Danielle H
17 February 2018|
AnswerShow all 2 answers
Response from Newinnman | Reviewed this property |
It’s around a 10 minute, slightly up hill, walk.
0
Votes
loumjm
6 February 2018|
AnswerShow all 3 answers
Response from heidirylance1 | Reviewed this property |
There is agent just down road from hotel who we booked with and another just up road. Best to visit them to get best price
1
Vote
PreviousNext
12345665
Room Tips
"If you have children get a room by reception"
Read review
"Try and ask for a room facing football pitch at back as opposed to rooms with speakers perched directly under..."
Read review
"rooms 319 and 318 are in a good location"
Read review
"Definitely ask for a pool view"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing