New World Phu Quoc Resort
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New World Phu Quoc Resort

Traveller (2180)
Room & Suite (73)
Pool & Beach (48)

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About

5.0
#2 of 3 resorts in An Thoi
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.8 of 5 bubbles
Value
Blessed by the year-round tropical treasure that is the southernmost tip of Phu Quoc island, New World Phu Quoc offers a retreat closer to nature for you and your loved ones on the acclaimed white sands of Khem Beach. Whether looking for a luxurious beachfront villa to share with your friends or for garden-protected privacy without compromising quality time with your family, a wide selection of villa configurations satisfy the uniqueness of each guest's needs. Behind each villa's closed doors lies a world of relaxation and inspiration New World Phu Quoc Resort is situated on the southwestern tip of Phu Quoc facing acclaimed Kem Beach. Guests can select from 375 villas in seven configurations starting from 124 square metres in size to the grand 414-square-metre Presidential Villa. Every thatched-roof villa includes a private swimming pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Bicycle rental
Kids stay free
Car park
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Shallow end in pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Bicycles available
Boating
Game room
Water park
Water sport equipment rentals
Aerobics
Aerobics offsite
Billiards
Entertainment staff
Evening entertainment
Waterslide
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pushchairs
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Business
Romantic
Languages Spoken
English, Chinese, Vietnamese

Location

Khem Beach, An Thoi, Phu Quoc Island 92513 Vietnam
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Phu Quoc International Airport
Sihanoukville Airport
45.9 mi
See all flights
5.0
5.0 of 5 bubbles1,273 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime location, New World Phu Quoc Resort is lauded for its exceptional service, with staff often going the extra mile to please guests, though a few have noted service inconsistencies. While opinions on value vary, with some services deemed affordable and others, like dining, viewed as pricey, the overall cleanliness and well-maintained facilities receive high marks. Guests enjoy the spacious villas with private pools, but families may find the non-connecting rooms challenging. The resort's amenities, including luxurious pools and a pristine beach, along with its serene and private atmosphere, are frequently praised by travelers.
Location
Excellent
Atmosphere
Tranquil
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding

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Detailed Reviews
Nate N wrote a review Aug 2023
+1
5.0 of 5 bubbles
Staff – The staff was definitely what really elevated our experience at the resort. Sincere, attentive and knowledgeable staff were readily available no matter the time, inquiry or request. We would particularly like to thank Sophie (Thuy), Quynh, Monn, Thai and An for ensuring our stay was memorable, insightful and comfortable. We came as guests, but left feeling like family.

Accommodations – Our group of 8 stayed in the Premium Pool Villa, which had more than ample space and quarters that facilitated both whole group gatherings, while offering refuge for more private/intimate moments. Rooms were clean, well appointed and infused local maritime motifs with minimalistic modern interior design cues.

Amenities/Activities – There was nothing left to be desired, except a longer stay. Our villa was conveniently situated a few steps away from the spectacular infinity pool (the largest in Phu Quoc), pristine beach, fitness centre and various dining facilities. An electric buggy was always available if we didn’t want to walk as well. The fitness center is clean, organized, well equipped and usually quiet as most folks opt to enjoy the outdoor amenities. There’s a plethora of revolving activities for all ages to enjoy throughout the day. You’ll surely not have enough time enjoy all of the offerings.

Dining – The abundance, diversity and quality of food exceeded our expectations and will surely satisfy all appetites. The spacious breakfast buffet hall was a great venue to socialize with other guests, while exploring carefully curated local culinary delights or tried and true continental options. We indulged at the Lua Grill & Bar our first night, where local favorite dishes were elevated with modern cooking techniques and Instagram worthy plating.
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Date of stay: August 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jai Kishan, General Manager at New World Phu Quoc Resort
Responded 21 Aug 2023
Dear 469naten, Greetings from New World Phu Quoc Resort and thank you for your generous review on TripAdvisor. We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself. Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit, Wishing you and the family a safe year, With best regards, Jai Kishan General Manager
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Daniel L wrote a review Nov 2022
+1
Hotel's Favourite
5.0 of 5 bubbles
We had an awesome time at New World Phu Quoc. Everything - the villa, the pool, the facilities, the all inclusive activities, the breakfast, the beach, the kids club, the free airport shuttle are all outstanding. But what made New World Phu Quoc one of our family's best vacation ever have to be the staff - everyone made us feel so welcome, especially Ms Trinh who went above and beyond her duty to serve us, and Ms Tao who made our 2 little girls enjoy their time at the kids club. We didnt try out the spa though as there is not enough time. 5 days is not enough to enjoy everything here haha

Just some small suggestions - can include more night/evenings activities such as beach parties, food stalls, longer happy hour etc as it gets a bit quiet once the sun sets.

Also, we are a bit surprised when the restaurant (Lua) actually charges for water especially when it is provided free in the villa and at the pool
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jai Kishan, General Manager at New World Phu Quoc Resort
Responded 21 Nov 2022
Dear Daniel L, Greetings from New World Phu Quoc Resort and thank you for your generous review on TripAdvisor. We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and we shall definitely follow up on your suggestions. It definitely means the world to us when it comes from discerning guests such as yourself. Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit, Wishing you and the family a safe year, With best regards, Jai Kishan, General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Theresa V wrote a review Sept 2022
+1
5.0 of 5 bubbles
Although my trip was short-lived, I am amazed by everything this resort had to offer! We had a villa with a private pool that was cleaned every single day (the whole place!). Since it was pouring rain every single day we were here (off-season traveling), the amenities around the resort were extremely important to entertaining us during our stay. The restaurants here serve authentic Vietnamese food, as well as mimic the flavors of other ethnic dishes! Each morning, we walked to the breakfast buffet, which served an extensive array of food. I had chicken and beef pho, Bo Ne, Congee, and some desserts. However there are so many more dishes!

The pool here is enormous too. Since we went in early September, there weren’t many guests here. The pool was usually empty, providing more space for us to swim without kicking anyone. I also want to make note that the pool is not deep which mitigates many drowning and safety hazards.

The beach was also a 3 minute walk from our villa! There’s a small area separated by sand for young kids to play in, and beyond that is the real ocean. There is no litter in the water, and the water was very clear and warm. Even at night, there are low tides which make for great nightly walks on the shore.

Particularly, Lee did a fantastic job taking care of us since we were lost tourists! He promptly called us a cart that took us from our villa to the lobby and called a taxi for us too. He helped navigate all menus and tour informations posted in the villa. He also gave restaurant recommendations around Phu Quoc since we had no idea where to go! Although I forgot the restaurant names, they all had extremely fresh seafood and were all clean! If you come across Lee, know you are in good hands.

I also want to mention Lieu and Bii, who took care of me at the breakfast buffet. They constantly checked up on me at my table, cleaned my dishes, and answered any questions I had regarding the dishes! Although I am Vietnamese, I am unfamiliar with a lot of Vietnamese dishes (American born things haha). They were so kind as to give me detailed explanations in a digestible manner.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jai Kishan, General Manager at New World Phu Quoc Resort
Responded 8 Sept 2022
Dear theresatyvu, Greetings from New World Phu Quoc Resort and thank you for your generous review on TripAdvisor. We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and services. It definitely means the world to us when it comes from discerning guests such as yourself. Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit, Wishing you and the family a safe year, With best regards, Jai Kishan, General Manager
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Carolina A wrote a review Apr 2023
1.0 of 5 bubbles
What we believed would be an amazing experience to our trip to Vietnam quickly turned into the worst experience in all of my travels. New world is advertised as 5 star hotel however from the beginning of our arrival we were treated rudely by the front staff and were not even given a tour of the property which is very large. We simply got a map and also were not told that the bar and restaurant was temporarily closed. Keep in mind the nearest city and dinning is minimum 20 minutes away with a taxi and there are only 3 amenities where we could eat and drink. (2 of the 3 were closed) Then on top of this we were told after the fact that we are unable to bring outside beverages/food in our 3 bedroom villa or we would be penalized or kicked out. Once we arrived to our villa another disappointed happened, it was not the Villa we paid a $400 premium for that was supposed to face the pool and have quick access. We called to request an explanation from the manager Billy and also to express our concerns of the initial bad experience. Billy responded without any empathy and said take your complaints with Expedia since we did not book directly from the hotel. Billy did not care to even offer any solutions or apologize for the rude front desk staff, closed amenities, and incorrect Villa. We simply asked if we would be moved to the location we paid the premium for and he said everything was sold out. After this terrible experience and not even unpacking our bags we decided to request to cancel our reservation and request our refund. Then suddenly Billy the manager had a villa to transfer us to and started to act like he cared at this point it still did not make sense to stay as we did not know until we arrived to the room that the restaurant and bar was closed throughout the days of our stay which would create a huge financial burden we did not anticipate. We asked considering the circumstances if we could bring our own outside beverages and food as this was not information disclosed when we booked this “5 star hotel” and again, he simply said take your complaints to Expedia. We called Expedia and Expedia said to return the keys and check out and would release the refund once Billy the manager confirmed we have left. My family wasted an entire day of our international vacation and had to scramble and rebook a new hotel last minute at 9pm at night. Billy has still refused to respond to Expedia I am assuming to not take any accountability of the terrible experience we had. I would never recommend anyone to stay at this terrible place.
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Date of stay: April 2023Trip type: Travelled with family
Room Tip: Avoid this hotel . Majority amenities are all closed, you are unable to bring outside beverages...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jai Kishan, General Manager at New World Phu Quoc Resort
Responded 9 Apr 2023
Dear Carolina A, Greetings from New World Phu Quoc Resort and thank you for your generous review on TripAdvisor. We sincerely thank you for your visit and apologize profusely for the shortcomings in our service. I am at loss of words and can totally understand the emotions you and the family have gone through at our resort. I can offer a detailed explanation and the steps we are taking to avoid repetition of the same and none of these can undo the past. Please excuse us, on this instance and the comment's definitely mean the world to us when it comes from discerning guests such as yourself. We shall eagerly look forward to exceeding your expectations on your next visit. Wishing you and the family a fabulous year, With best regards, Jai Kishan General Manager
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PHOAustralia wrote a review Jan 2023
Melbourne, Australia
+1
5.0 of 5 bubbles
We booked directly with the hotel and was able to secure an amazing 3 bedroom, 3 bathroom villa close to all the amenities including the beach. We didn’t need all the space but it was nice to have a home away from home for 10 nights. The Villa was modern, spacious, well furnished with a private pool and garden.
The hotel is immaculate with luscious gardens and an enormous pool including a slightly separated water play ground for children. There is also an outdoor cinema!
The gym has all the latest equipment and is air-conditioned effectively.
Although the hotel is very large with many villas it’s not overly run by people, except at breakfast. Breakfast is full of many varieties of food and is a little chaotic at times. The restaurant Management do an incredible hands on job accomodating all the requests of the guests - and they do it so diligently no matter what’s requested!
The beach has very white powdery sand and you can easily walk along barefoot to other eateries and bars.
This side of the island is much quieter than the western side but there’s plenty to do if you want to venture out: Sun World, Nam Nihn fishing village, Bai Sao Beach and a little further to Duong Dong town and the night market. There’s plenty of options to get around: bike, cab, private tours or the app “Grab”
I researched many resorts in Phu Quoc before deciding on New World and I have no regrets.
The management are there for a reason so if there’s any language barriers or service issues be sure to reach out. Everything is easily fixed with communication.
Thank you to everyone at New World for making our first overseas holiday in such a long time so wonderful.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Book directly and email asking for what’s available - we got a better deal than the booking agents
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jai Kishan, General Manager at New World Phu Quoc Resort
Responded 9 Jan 2023
Dear PHOAustralia, Greetings from New World Phu Quoc Resort and thank you for your generous review on TripAdvisor. We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself. Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit, Wishing you and the family a safe year, With best regards, Jai Kishan, General Manager
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Tammy wrote a review Apr 2022
+1
5.0 of 5 bubbles
The services were really nice, staff here supported us very well. Thank you to Mr. Duy (Restaurant Manager), Pastry Chef Gayan Indika, Ms. Trinh (FO) and specially The Bay Kitchen team for an amazing service (The pastry chef prepared a very nice Birthday cake for my Mother, the restaurant’s team sang the birthday song for my family at around 9pm, the Pastry Chef, Restaurant Manager and Ms. Trinh were active, friendly and attentive with professional service). The breakfast buffet were served with delicious dishes from different cultures, the “Phở”, “Bánh cuốn”, xôi were mouth-watering that are a plus point for our experience. The cookies class for the kids was fun and memorable. Just one more thing, the resort should have more lights in the evening (the road really dark and dangerous for the kids to walk in the evening) and the staff (in charge in the Bánh cuốn station should be more friendly to the guest when they ask for food). Overall, we enjoy our vacation and I would recommend this destination to our friend and come back next time. Again, thank you all staffs for your amazing service.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jai Kishan, General Manager at New World Phu Quoc Resort
Responded 17 Apr 2022
Dear Tammy2403, Greetings from New World Phu Quoc Resort and thank you for your generous review on TripAdvisor. We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself. Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit, Wishing you and the family a safe year, With best regards, Jai Kishan, General Manager
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huong l wrote a review Oct 2022
Ho Chi Minh City, Vietnam
5.0 of 5 bubbles
Our family enjoy 4 days 3 nites at New World Phu Quoc resort. Great value for money with excellent service and facility. Everywhere we go in the resort, we were greeted with smiling staff. The resort is new (less than 1 year of operations) but is really managed very well. Staff is trained to offer great service from pool to beach, from restaurant, spa, garden, room service….

Nam Phuong and Huy at Reception were super nice, welcoming guests, giving us first warm impression of a great holiday.

Villa is very spacious, clean and elegantly decorated. The bed, the towel, the bath room is super clean, towel is super white. The pool is very big (120 m long), warm and clean. The white sand beach is very clear, calm, shallow, suitable for kayaking, swiming…

Breakfast is very good. Chef Cong Tran at The Bay Kitchen is super nice (and handsome too :-)). He offered to cook the dish as per our request. We were impressed by his caring to guest’s request. This is real personalised service that only a luxury resort can offer.

Vu, F&B customer service is very nice too. He offers lots interesting information about the resort and the surrounding restaurants.

Just 1 small thing that needs improvement is the bicycle renting process. The resort should save papers. No need to let each guest sign 1 form. The staff in charge should control 1 registration main book and let guest sign in that book only.

Overall, New World Phu Quoc resort offer service much better than expected, could be similar to its neighbor
JW Marriot Phu Quoc but price is much cheaper. Highly recommended. We will surely come back!
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jai Kishan, General Manager at New World Phu Quoc Resort
Responded 19 Oct 2022
Dear 100leh, Greetings from New World Phu Quoc Resort and thank you for your generous review on TripAdvisor. We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself. Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit, Wishing you and the family a safe year, With best regards, Jai Kishan, General Manager
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Sarah B wrote a review Mar 2023
+1
5.0 of 5 bubbles
We travelled here as a party of six and were blown away from the moment we drove up the ramp to the forecourt in front of reception. Staff were friendly, efficient and helpful in booking us in and conveying us to our villa. The villa exudes an opulence that we rarely seen in holiday destinations.
The attention to detail and friendliness of the staff runs throughout the complex and it is important to include in this review how well Phoebe and Xsiang looked after us at meal times. The restaurant we dined in were impeccable and offered much for the discerning dinner.
The swimming pool stretches some 200 m and infinity meets the beach at the far end to view what looks like paradise.

I can only speak highly of our visit here and agree with all of the other reviews before this; an excellent place to visit.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jai Kishan, General Manager at New World Phu Quoc Resort
Responded 24 Mar 2023
Dear sarahbC9622IW, Greetings from New World Phu Quoc Resort and thank you for your generous review on TripAdvisor. We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself. Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit, Wishing you and the family a safe year, With best regards, Jai Kishan General Manager
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Report response as inappropriate
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Jessica S wrote a review May 2022
+1
5.0 of 5 bubbles
We had such a wonderful time at the New World Resort in Phu Quoc! The resort is gorgeous and once you arrive in the main lobby building you are met with luxury and the view of true paradise. The main grounds are so well manicured and the pools are expansive which can accommodate many guests. The villas are clean, well maintained and beautifully decorated. The resort has only been open for a year so they are missing some minor details such as towels in the half bath and providing pool towels in your villa for when you arrive, especially since all the villas have their own pools. One of the best points of our stay was the staff. Y especially from the moment we arrived to when we left was so helpful and attentive. Each member of the staff, from dining, bar and spa, was willing to do anything to accommodate our needs and quick to come ask of if we needed anything! You can tell that the area around the resort is being developed to be an awesome must-visit destination! I highly recommend a visit if you are planning a trip to Vietnam!
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jai Kishan, General Manager at New World Phu Quoc Resort
Responded 31 May 2022
Dear travelbyjess89, Greetings from New World Phu Quoc Resort and thank you for your generous review on TripAdvisor. We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself. Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit, Wishing you and the family a safe year, With best regards, Jai Kishan, General Manager
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KayaThe K wrote a review Dec 2022
+1
5.0 of 5 bubbles
Lee

This resort is amazing. The design of the resort is beautiful, and there's also hot water for showering.But you have to pay more for the kitchen if you want to cook there.

If you DID NOT choose the ocean view villa, then there's one thing you might look out fir. For the Villa I stayed, there are four sections, three bedrooms and one kitchen with the living room. And if you need to go to another section, you have to go through outside without a roof on top, so it might be inconvenient when it's raining day.

There's a large swimming pool near a restaurant. And the best part is that there's a beach view and you can go there for a sunrise walk. You should go there and admire the beauty of the sunrise, it's worth it!

The sand is comforting and soft, although sometimes it would stick onto your feet but do not worry, there is a shower area with also creative design that looks like a lamp, so you can wash your feet.

Not only that, there are nearby restaurants that you can even walk to, roughly 5 minutes. You can go to the Ann Restaurants, and you can even get a 10% discount for staying this resort.

If you're a foreigner who doesn't know how to speak Vietnamese, you don't have to worry on how to communicate with them. Because most of the staff here are polite and they also know how to speak in English fluently!

Overall, I'm impressed with this resort and I recommend you to come and stay here. If I was given a second chance, I would definitely come back again.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jai Kishan, General Manager at New World Phu Quoc Resort
Responded 6 Dec 2022
Dear Kayathek, Greetings from New World Phu Quoc Resort and thank you for your generous review on TripAdvisor. We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself. Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit, Wishing you and the family a safe year, With best regards, Jai Kishan, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
janejohnson58 asked a question Feb 2024
Watford, United Kingdom126 contributions83 helpful votes
I’m thinking of coming For New Year with my kids 25/27 is there any parties for guests ?
Simon asked a question Nov 2023
Rheinfelden, Germany1 contribution1 helpful vote
Hi, is it possible to upgrade to half or full board? How much is it? Thanks.
Answer from 해준 정
1 contribution
뉴월드리조트는 제가 알기로는 풀보드는 없는 것으로 알고 있어요…오로지 조식만 제공 가능했습니다.
Answer from Sophie V
5 contributions
I'd like to answer your questions as below: 1) It's around 20km from the resort to night market (in Duong Dong town) and it takes around 15 minutes by taxi, fee around VND 400,000/1 round. 2) Nearby the resort, it's famous for Khem Beach (the most beautiful beach on the island), Sunset Town, Kiss Bridge, Sun World cable car, Phu Quoc prison, Ho Quoc pagoda. In addition, many great local seafood restaurants with reasonable price. There are many nice restaurants and bars around the town, especially in Sunset town and you can have a great night time there. hope these answers are helpful!
忠翰 謝 wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"If u want cook yourself, or bring outside food for staying, do not choose this resort."
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Brian Nguyen wrote a tip May 2024
Da Nang, Vietnam10 contributions
5.0 of 5 bubbles
"If you come to hotel early, just leave ur luggage in lobby and enjoy your holiday in pool immediately"
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Vickie T wrote a tip May 2024
Wollongong, Australia17 contributions3 helpful votes
5.0 of 5 bubbles
"The complimentary cable car to Hon Thôm island includes entry to the waterpark (aquatopia) we did not realise this but was a lot of fun!"
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sea2ski wrote a tip Apr 2024
Luxembourg City, Luxembourg114 contributions16 helpful votes
5.0 of 5 bubbles
"Select a villa close to the beach & pool (800 block was good). The resort…is expansive and the walks long,"
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JamesE1978 wrote a tip Apr 2024
Dubai, United Arab Emirates28 contributions29 helpful votes
5.0 of 5 bubbles
"Definitely book the breakfast, at the moment, there aren’t too many nearby options."
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Not the right property for you?
There are more places to choose from in the An Thoi area.
PRICE RANGE
£151 - £304 (Based on Average Rates for a Standard Room)
LOCATION
VietnamKien Giang ProvincePhu Quoc IslandAn Thoi
NUMBER OF ROOMS
375
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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NEW WORLD PHU QUOC RESORT - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about New World Phu Quoc Resort
Which popular attractions are close to New World Phu Quoc Resort?
Nearby attractions include Phu Quoc Prison History Museum (0.7 miles) and Bãi Tắm Khem (0.3 miles).
What are some of the property amenities at New World Phu Quoc Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at New World Phu Quoc Resort?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at New World Phu Quoc Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at New World Phu Quoc Resort?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to New World Phu Quoc Resort?
Conveniently located restaurants include Tempus Fugit, Department of Chemistry Bar - JW Marriott Phu Quoc Emerald Bay Resort & Spa, and Pink Pearl.
Are there opportunities to exercise at New World Phu Quoc Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does New World Phu Quoc Resort have an airport shuttle?
Yes, New World Phu Quoc Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does New World Phu Quoc Resort have airport transportation?
Yes, New World Phu Quoc Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at New World Phu Quoc Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does New World Phu Quoc Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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