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Hermosa Garden Hotel

53 Mbagathi Ridge, Karen, Nairobi 00621 Kenya
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Traveller (12)
Dining (6)
Pool & Beach (4)

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£178
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#2 of 3 hotels in Karen
Location
Service
Value
Hermosa Garden Hotel & SPA is a 30-suite hotel in a greenery suburb of Karen South West of Nairobi. We are an oasis of Serenity with an exquisite Green Garden. Our gardens behold mesmerizing nature with birds, plants, and trees that define history kept at its best. Among our rooms are a Presidential suite, Executive Graden Ensuite, Executive Rooms and Delux rooms Three Bars, Two Restaurants, a health club (spa & wellness facility, swimming pool, Sauna & steam) Curio Shop, Executive boardrooms, and a ballroom that can host up to 120 People.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Kids stay free
Children's playground
Secured parking
Sauna
Restaurant
Breakfast buffet
Poolside bar
Rooftop bar
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Rooftop terrace
24-hour security
Concierge
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Dining area
Interconnected rooms available
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Complimentary toiletries
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English
23Reviews0Q+A6Room tips

Reviews
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Herman Ekea wrote a review Nov 2023
Nairobi, Kenya2 contributions1 helpful vote
Wedding anniversary stay. Check in was smooth except the porter who overdid the room orientation. Despite informing reservations in advance that this was an anniversary celebration, the room was disappointingly only prepared for single occupancy instead of couple and basic toiletries were missing. I had also pre-discussed some anniversary specials at reservation but none of these were availed at the room. We had to follpw up for a fruit basket and drinking water to be brought as agreed and decided not to pursue the rest. Dinner was good and room service was fairly prompt and professional. The bed was comfortable and the hotel location was very quiet and conducive for a restful night. There is a general lack of attention to detail and the hotel does not go beyond the basics of service provision. Breakfast bland with limited choices. Check out was smooth.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elizabeth Mungai, Sales at Hermosa Garden Hotel
Responded 5 Dec 2023
Dear Herman, Thank you for taking the time to write a review, I’m glad to hear you enjoyed the Dinner and room service. Happy to note that the bed was comfortable and the hotel location was very quiet and conducive for a restful night. I’m sorry to hear that you felt your room the porter overdid the room orientation and that your reservation details were not captured despite sharing the same with our team. And that there were limited choices for your breakfast. For this, we sincerely apologize. We are always looking for ways to improve our service at Hermosa Garden Hotel And Spa, and I’d be truly appreciative if you were willing to share your experience with me directly using the contact details below. Rest assured I will be speaking to our reservations and front office team, and if you’re ever in the area again, I’d love to host you again and make up for this experience. Charles, Sales And Marketing Manager (+254721997591/email; sales@hermosanairobi.com )
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lorri M wrote a review Oct 2023
Calgary, Canada47 contributions15 helpful votes
An absolutely beautiful hotel. The room was huge, very clean, well equipped, quiet. The food was wonderful. The staff couldn't do enough for us; very friendly attentive and helpful. The spa and gym were great to have as well as the pool. We stayed here before we started our safari. I would highly recommend this hotel.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: My husband enjoyed a massage at the spa while I hung around the pool. The pool is not heated, so...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elizabeth Mungai, Sales at Hermosa Garden Hotel
Responded 16 Oct 2023
Hello Lorrim. On behalf of our entire team at Hermosa Garden Hotel, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Hermosa Garden Hotel. Regards, Charles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amick F wrote a review Sept 2023
3 contributions
A very kind and super attentive staff on a very beautiful property. The rooms are well appointed and very new. The gym is a little sparse but very clean. They arranged for great drivers as well that showed us around Nairobi and beyond. We would stay there again in a heartbeat.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Ask them about getting drivers to show you around for a day.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elizabeth Mungai, Sales at Hermosa Garden Hotel
Responded 16 Oct 2023
Hello, On behalf of our entire team at Hermosa Garden Hotel, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Hermosa Garden Hotel. Regards, Charles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ismail E wrote a review Sept 2023
1 contribution
It was very quiet friendly environment, with excellent services. Staff was very accommodating. The standard of cleanliness is excellent for both rooms and bathrooms. I highly recommend this hotel for people who looking for peaceful time away, either to relax or to conduct business in a quiet environment.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elizabeth Mungai, Sales at Hermosa Garden Hotel
Responded 25 Sept 2023
We are incredibly grateful that you took the time to leave us a 5-star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon. Regards, Charles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lilian M wrote a review Jul 2023
1 contribution1 helpful vote
The food is always on point and the rooms are soo huge! Made me feel like a BOSS. And how can i forget the customer service OMG!! I love Hermosa, i will surely be back and will definitely recommend!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: The food is soo delicious get ready to add on a few KGs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elizabeth Mungai, Sales at Hermosa Garden Hotel
Responded 28 Jul 2023
Hello Lillian On behalf of our entire team at Hermosa Garden Hotel, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Hermosa Garden Hotel. Regards, Charles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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natefrog wrote a review Jun 2023
Los Angeles, California6 contributions7 helpful votes
We are a family of five (2 adults and 3 teenagers), and we were fortunate to end our two weeks of Kenyan travel at Hermosa. It was such an elegant place. Friendly staff. Delicious breakfast easy morning. Sunday brunch was extravagant. The spa and gym was great. We got massages which were greatly needed after many days of hiking. I highly recommend Hermosa.
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Date of stay: June 2023Trip type: Travelled with family
Room Tip: Sunday brunch is extravagant
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elizabeth Mungai, Sales at Hermosa Garden Hotel
Responded 22 Jun 2023
Hello Kruger Family On behalf of our entire team at Hermosa Garden Hotel, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Hermosa Garden Hotel. Regards, Charles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa S wrote a review Jun 2023
2 contributions
An amazing experience! I stayed here two nights before my safari. I loved it. The staff were so helpful and kind, the food was delicious and the room was comfortable. The grounds and pool are gorgeous! I highly recommend a stay here!
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Date of stay: June 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elizabeth Mungai, Sales at Hermosa Garden Hotel
Responded 13 Jun 2023
On behalf of our entire team at Hermosa Garden Hotel, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Hermosa Garden Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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George O wrote a review May 2023
1 contribution
The best staffs, ambience and generally everything tiptop from the security guys to the front desk and waiting staff. The food was great, prepared by versatile chefs with a wide menu experience, the rooms are splendid and very neat.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Just visit and I bet you won't be disappointed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elizabeth Mungai, Sales at Hermosa Garden Hotel
Responded 14 May 2023
Hello George, Thank you so much for your reviews and ratings we look forward to hosting you again in the near future
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shamir J wrote a review Apr 2023
1 contribution1 helpful vote
Had an amazing stay at the Hermosa garden & Spa hotel. The staff are very friendly and helpfull and the service is great. If you are looking for a great place to stay in Kenya I would definetly recommend this hotel.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elizabeth Mungai, Sales at Hermosa Garden Hotel
Responded 8 Apr 2023
On behalf of our entire team at Hermosa Garden Hotel, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Hermosa Garden Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine K wrote a review Mar 2023
1 contribution
The rooms are very Clean and Beautiful. Very nice staff with a warm smile and very friendly. I loved the Spa Services, the pool Massage, and the gym. Very good reception ... Very Nice Food, Especially Sunday brunch.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Elizabeth Mungai, Sales at Hermosa Garden Hotel
Responded 8 Apr 2023
On behalf of our entire team at Hermosa Garden Hotel, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Hermosa Garden Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£178 - £315 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobiKaren
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HERMOSA GARDEN HOTEL - Updated 2024 Prices (Karen, Kenya)

Frequently Asked Questions about Hermosa Garden Hotel
Which popular attractions are close to Hermosa Garden Hotel?
Nearby attractions include Giraffe Centre (3.6 miles), Escape Room Kenya (1.9 miles), and Karen Blixen Coffee Garden (0.6 miles).
What are some of the property amenities at Hermosa Garden Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hermosa Garden Hotel?
Top room amenities include a dining area, a pool view, and a seating area.
What food & drink options are available at Hermosa Garden Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hermosa Garden Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hermosa Garden Hotel?
Conveniently located restaurants include CJ's Waterfront, Tamarind Restaurant, and The Talisman Restaurant.
Are there opportunities to exercise at Hermosa Garden Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hermosa Garden Hotel have airport transportation?
Yes, Hermosa Garden Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hermosa Garden Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hermosa Garden Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hermosa Garden Hotel?
Many travellers enjoy visiting Dedan Kimathi Statue (9.0 miles) and The Galton-fenzi Memorial (8.8 miles).