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Hartford Hall Hotel

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Traveller (53)
Room & Suite (15)
Dining (7)
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Overview
  • Excellent43%
  • Very good23%
  • Average13%
  • Poor10%
  • Terrible11%
Travellers talk about
“hartford hall”(70 reviews)
“sunday lunch”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair access
All hotel details
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Reviews (371)
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LanguageEnglish
153
89
48
38
42
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All reviewshartford hallsunday lunchbe visiting againthe pubfood was lovelyworth a visitmanor suitespecial thankspoached eggslovely placewarm welcomevery comfortable roomovernight stayfamily roomtea and coffeevery pleasant staylovely staff
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1 - 5 of 370 reviews
Reviewed 6 days ago

We stayed here for a couple of nights last week, eating in on the first night and out at a wedding on the second. The hotel has a cosy welcoming feel and the public areas offer a relaxing charm. The friendly bar offered an excellent...More

Thank Andrew T
Reviewed 1 week ago

Chris is an asset to the business, with his excellent customer service, when checking us in and looking after us in the restaurant. He never seemed to have a rest! The food was good and moderately priced. The rooms were clean and had a modern...More

Thank Driveress
Reviewed 1 week ago via mobile

Stayed with some friends over the weekend. What a beauty. Great, clean and modern rooms. We all ate and most of us had the kebabs which the waiter said was brand new on the menu. These were awesome and full of flavour. The staff were...More

Thank chrisjj93
Reviewed 1 week ago via mobile

I stayed at Hartford Hall a few nights ago on a business call; as soon as I walked through the door, I was welcomed with a warm and genuine smile. From the first encounter the team there made me feel part of a family (even...More

Thank JordanH1992
Reviewed 2 weeks ago via mobile

We booked the hotel last minute for 1 night away. The rooms were nice and modern however dirty- the skirting boards were covered in dust, the mugs were filthy and the toilet wasn’t much better. Thankfully there were clean sheets! Our evening meal had several...More

Thank Natasha1989
Response from HartfordHall, Restaurant Manager at Hartford Hall HotelResponded 1 week ago

Hi Natasha I am very sorry to hear you had a bad experience in our hotel room this is clearly not up to our usual standards. If you'd like to pursue this complaint further please don't hesitate to contact us via email Hartfordhallhotel.northwich@marstons.co.uk I'd also...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$72 - US$140 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$72 - US$140 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
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Traveller (53)
Room & Suite (15)
Dining (7)
Family and Play Areas (3)
Questions & Answers
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Glusburn
I would like to know if the services in the new rooms have improved at this hotel since our stay for 2 night Saturday 4th & Sunday 5th February this year 2017? My wife and I found the reastuarant very good on the first night but on Sunday night we arrived back at the hotel after a nearby celebration party to find the hotel as cold as ice and no restaurant opperating. We were told the heating has failed and the enginbeers could note be contacted until Monday morning. On Monday morning after we had to sleep in an ice cold room wearing sweaters over our pyjamas, we found only a cold breakfast available. There was no hot water for a shower either. My wife and I thought they should have some sort of emergency call out procedure for emergencies. We shall give Marston Inns & Taverns a miss when we are next in the area.
29 April 2017|
AnswerShow all 3 answers
Response from HartfordHall | Property representative |
Hi Glusburn, Firstly, please accept my deepest apologies for the difficulties we had with our heating system during your stay. An emergency call out was made on the morning of the 4th, and an engineer was on site within... More
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Votes
Room Tips
"We stayed in 3 spacious good size 6 is the same, most of the rooms are the same family rooms bigger"
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"Book bed and breakfast"
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"All rooms face car park but there was no noise whatsoever"
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"Not one overlooking the car park"
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