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Halong Plaza Hotel

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Traveller (560)
Room & Suite (154)
Dining (58)
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About

#2 of 33 hotels in Bai Chay
Location
Cleanliness
Service
Value
Travellers' Choice
Halong Plaza is a luxury hotel ideally located beside the shore of the beautiful Ha Long Bay, Vietnam. It is preferred accommodation choice for domestic and foreign tourists visiting and discovering Ha Long Bay. In 2013; 2018 & 2019, Halong Plaza Hotel was awarded the “Certificate of Excellence Of The Year” by TripAdvisor®, the world's largest travel site.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Billiards
Children's playground
Kids pool
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary welcome drink
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Desk
Housekeeping
Electric kettle
Cable / satellite TV
Extra long beds
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, Vietnamese

Location

8 Halong Road, Bai Chay, Halong Bay Vietnam
Name/address in local language
Halong Plaza Hotel
736Reviews11Q+A41Room tips

Reviews
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Traveller rating
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Popular mentions
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Ryan Ngo wrote a review Mar 2024
South Lake Tahoe, California81 contributions7 helpful votes
We stayed two nights at the Halong Plaza Hotel and we loved staff at the boutique hotel, they made our stay. Everything were excellent. Room was clean, quiet and our room was upgraded to higher floor with bay and bridge views. We thank you for your service and breakfast was highlighted. Highly recommend this hotel to all.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 2 weeks ago
Dear Ryan Ngo, Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel. We are delighted you enjoyed our hotel experiences especially our service, staff and our room. We look forward to welcoming you back very soon. Sincerely, Halong Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marie Mcclung wrote a review Mar 2024
4 contributions5 helpful votes
+1
I took my hisband to vietnam for a special birthday. My husband and i found the hotel to be very comfortable and the cleanliness was of a high standard. The rooms were cleaned and the beds were changed every day. All the staff at Halong plaza worked very hard to maintain a high standard. The four season restraunt is very good and had lots of tasty food on their menu to choose from. We had a buffet style breakfast every morning which was also lovley. The hotel is in a good location. We were on the 12th floor with the most beautiful view and the room was of a good size. We had the most amazing 3 day cruise around Halong bay which was organised by the receptionist this was the highlight of our holiday it was absolutley breathtaking. There is nothing we can fault in this hotel as our 2 week stay was absolutly amazing. All staff were very polite and very attentive. We had an early morning check out (03:30am) and the hotel manager insisted on making us a cooked breakfast and snacks to take on our 2.5 hours journey to the airport. Their customer service was fantastic and we would like to thank all staff at Halong plaza for a remarkable stay.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 2 weeks ago
Dear Marie Mcclung, Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel. We are delighted you enjoyed our hotel experiences especially our service, staff and our room. We look forward to welcoming you back very soon. Sincerely, Halong Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David D wrote a review Mar 2024
Wakefield, United Kingdom4 contributions
We stayed at Halong Plaza hotel for 14 nights. The Hotel is modern and very clean. Our room was large and had a king sized double bed, large bathroom with walk in shower and daily shower gels,shampoo, and other accessories. Powerful built in hairdryer. Room had a safe, fridge and minibar. Room was cleaned daily and replenished with water bottles.View from room over bay with bridge and sunwheel. Hotel is 10min walk along promenade to bars and restaurants, taxi was very cheap if we had a lazy day but we enjoyed the walk most days. Hotel food was excellent, breakfast choices to suit all diets and restaurant was good quality at very reasonable price. A special thanks to the breakfast egg chef who made me perfect poached eggs most days.Bar are was quite ,but good atmosphere with piped music or an amazing talented lady who played traditional music instruments. Happy hour(2hr) was also good with nice cocktails and a friendly smile from bar staff. We used Hotel as a base for day trips and spending time in Halong, there was so much to see in this area. We booked an overnight cruise through the Hotel which was amazing the cabin was really nice and food excellent, guides spoke good English. We visited a large cave, hiked to the top of an island and went on a row boat in a cave to see monkeys. The Hotel staff and management made us feel very special, they were always smiling and helpful. I would recommend staying here if visiting Halong bay. Thankyou for
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don't expect sunny days in Halong. It was mid 20s for most of our stay, we had some really sunny...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 2 weeks ago
Dear David D, Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel. We are delighted you enjoyed our hotel experiences especially our service, staff and our room. We look forward to welcoming you back very soon. Sincerely, Halong Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Benjamin Odin wrote a review Mar 2024
Lester Prairie, Minnesota2 contributions
Awesome hotel in great location · Great location, facilities were exceptional. Room was well appointed with a very comfy king bed. Breakfast was awesome with great variety extremely fresh and would suit all tastes. All the staff are so friendly polite. We truly enjoyed our stay and would highly recommend these premises. I would like to give a big thank you to Hong who made our stay experience so memorable but all the staff are unbelievable. The hotel is also close to a number of restaurants within a short walking distance
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 2 weeks ago
Dear Benjamin Odin, Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel. We are delighted you enjoyed our hotel experiences especially our service, staff and our room. We look forward to welcoming you back very soon. Sincerely, Halong Plaza Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Danny Do wrote a review Feb 2024
Hanoi, Vietnam7 contributions1 helpful vote
Lovely hotel, excellent services, great view from our room to Halong Bay. Good location, you can go to the beach by taxi or ecar My family had a great time at this hotel, all staffs were friendly and professional. We even had chocolate and fruits in Suite room Tks so much, we will come back again
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 2 Mar 2024
Dear Danny Do, Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel. We are delighted you enjoyed our hotel experiences especially our service, staff and our room. We look forward to welcoming you back very soon. Sincerely, Halong Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nam wrote a review Jan 2024
Ha Long, Vietnam2 contributions2 helpful votes
The best in Vietnam! Amazing service 10/10. Look no further! This is the best place I stayed in Vietnam, everything is perfect. The facilities, the comfort and of course the amazing staff. Especially, Mr DUC FO was very helpful. The breakfast was sublime and the overall service is the best I ever experienced. 10 out of 10! It’s perfect.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 23 Feb 2024
Dear Nammummo, Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel. We are delighted you enjoyed our hotel experiences especially our service, staff and our room. We look forward to welcoming you back very soon. Sincerely, Halong Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trish w wrote a review Nov 2023
3 contributions1 helpful vote
We went for a triple share, we were given a single room with 2 normal beds and a camping fold out bed with a very thin uncomfortable mattress, upon seeing this we approached, Nguyen the duty manager for that evening, he refused to replace the camp bed and was extremely dismissive when we tried to negotiate another room to accommodate our needs, infact his behaviour was out right disgusting and unconcerned about GUESTS COMFORT ... WOULD NEVER RECCOMMEND THIS MOTEL TO ANYONE.
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Date of stay: November 2023
Location
Service
Trip type: Travelled with friends
Room Tip: AVOID THIS HOTEL AT ALL COSTS
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 15 Nov 2023
Dear Trish w, Thank you very much for your comment. I am really sorry for those inconveniences caused during your stay. The room extra-bed which you reffered as the "camping fold bed" has been served for years and we got a lot of complement from our guests. Unfortunately it didnt match your expectation. For sure we would look it back to make it better. Apart from that, I sincerely apologize for the poor service that Mr. Nguyen had given you. We definitely will have a talk with him to ensure that the guests' next visits would be its best. Despite the hotel is not recommended by you, whole team members and I would like to apology again for it and I wish you the best. Thank you for staying with us Kindest regards, Halong Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Benjamin Odin wrote a review Oct 2023
Lester Prairie, Minnesota2 contributions
We had very nice holiday here. The deluxe room was spacious and clean. The bed was huge and comfortable and the bathroom was very clean. Best of all, the staff was very friendly, Ms Hong at fron desk was extremely responsive. We felt very welcome.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 15 Nov 2023
Dear Benjamin Odin, Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel. We are delighted you enjoyed our hotel experiences especially our service, staff and our room. We look forward to welcoming you back very soon. Sincerely, Halong Plaza Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tuan Nguyen wrote a review Oct 2023
1 contribution
From the moment we arrived this hotel was fantastic. They greeted us with a welcome drink and a very speedy check in. The rooms were lovely and very clean. Breakfast was first class. Beds very comfortable. Staff were very helpful at all times, specially Ms Hong receptionist. Would stop here again if back in Vietnam.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 15 Nov 2023
Dear Tuan Nguyen, Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel. We are delighted you enjoyed our hotel experiences especially our service, staff and our room. We look forward to welcoming you back very soon. Sincerely, Halong Plaza Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Passenger53666724900 wrote a review Jun 2023
Ha Long, Vietnam1 contribution
Ha Long Plaza is a great option for anyone looking to have a comfortable, well located hotel for experiencing all the sites Ha Long has to offer. Service at hotel was great. From quick replies to pre-arrival questions, booking car service from the airport, check-in, to checkout, we were treated very well. When we arrived, it was busy, however, Thuy and the reception team were exceptionally friendly and ensured that they got us checked in as soon as they could. The room was about what you would expect for a hotel in the center of Bay. The bed was comfortable and the bathroom was clean. Highly recommend!
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Halong Plaza Hotel
Responded 19 Jun 2023
Dear Passenger53666724900, Thank you for taking the time to review our Halong Plaza hotel following your recent stay. We value your feedbackand are delighted to read that you enjoyed your stay with us and appreciated all the amenities and location. I will be sure to pass on your comments as I know our staff who you mentioned will be very humbled by your comments. Thank you again for your feedback and we look forward to welcoming you back to Halong Plaza Hotel for another memorable stay in the near future. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£31 - £39 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel halong plaza, halong plaza bay
LOCATION
VietnamQuang Ninh ProvinceHalong BayBai Chay
NUMBER OF ROOMS
200
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HALONG PLAZA HOTEL - Updated 2024 Reviews (Bai Chay, Vietnam)

Frequently Asked Questions about Halong Plaza Hotel
What are some of the property amenities at Halong Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Halong Plaza Hotel?
Top room amenities include a flat screen TV, a desk, and extra long beds.
What food & drink options are available at Halong Plaza Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Halong Plaza Hotel?
Yes, free parking is available to guests.
Are there opportunities to exercise at Halong Plaza Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Halong Plaza Hotel have airport transportation?
Yes, Halong Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Halong Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Halong Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Halong Plaza Hotel?
The staff speaks multiple languages, including English and Vietnamese.
Does Halong Plaza Hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is Halong Plaza Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.