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La Chouette Couette

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62 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Newcastle, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
Reviewed 16 September 2016

We were walking the GR5 long distance path and this gite was the only accommodation in the village. We arrived without a reservation at 17.10 and rang doorbell for reception with no response. We looked around the outside of the property to see if it was open as it was at the end of the summer season. We found a board that stated the reception was open after 5pm and rang the door bell again. A man shot out and addressed us in a most abusive manner , telling us to get off his property ( depechez-vous, and allez,allez in French).
In all my years of travel I cannot remember such a reception.
I note that some of the reviewers have had a similar experience here.
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Helpful?
Thank Edward W
Bruno G, Propriétaire at La Chouette Couette, responded to this review

Dear Sirs, We have only 5 rooms to rent and are located very far from the GR5 path ( more than 1 mile with a 820 ft of denivellation ) During the high holidays period, before going to our home, it would be better to phone to us to know if we have avaibilities. This would avoid you this important... More 

Edinburgh, United Kingdom
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 December 2015 via mobile

We booked and were asked to pay a deposit in advance, by bank transfer, which we did. We arrived after lunch, and were met by a staff member who told us to come back after 5pm. A sign outside also said that check in was after 5pm. We came back at 8.30pm to find the place empty and locked; and I then found I had received an e-mail telling me that my booking had been cancelled and my deposit had been taken! Check in time is apparently between 5pm and 7pm, as stated in very small print on an e-mail I relieved after paying the deposit. Since the staff member told us to come back after 5pm (not between 5 and 7) and since the sign also only stated after 5pm, we did not check the e-mail again till after we realised we had been locked out.

We tried to call the accommodation phone line and no one picked up. The answer machine gave a mobile number, which we tried to call many times, but again noone picked up.

We had booked several months in advance and once arriving at the...
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Helpful?
1 Thank Backpacker_Bill
Bruno G, Propriétaire at La Chouette Couette, responded to this review

Madam, You arrived at 00.30 pm, I was lunching and I advised you that the check-in time is from 5 pm until 7 pm. You reply you didn't know anything about that. You got check-in time on : _ booking.com _lachouettecouette.fr _On the booking confirmation from Booking.com _On my first mail requiring a deposit _on my second mail for confirmation... More 

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Amenities

Highlights
  • Free Parking
Services
  • Free Parking

Additional Information about La Chouette Couette

Address: Mr Ghys Bruno | Le Sablon - Chevenoz, 74500 Chevenoz, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Chevenoz
Price Range: £67 - £73 (Based on Average Rates for a Standard Room)
Number of rooms: 5
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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