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Cross Hotel Kyoto

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Traveller (162)
Room & Suite (32)
Video (1)

About

Location
Cleanliness
Service
Value
Cross Hotel Kyoto is built on the philosophy of creating a borderless social space for locals and guests to discover new excitements in Kyoto. Soak your soul and feel the ancient local wisdom inside a modern interior, or relax and unwind with good vibes and food in our restaurant & bar. What will you discover here?
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Breakfast Available
Concierge
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
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Location

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Neighbourhood
Pontocho
Though small by comparison, Pontocho is one of Kyoto's most spirited and memorable neighborhoods. A narrow street straddling the Kamogawa River, it is Kyoto's busiest nightlife spot. When darkness falls, Pontocho's many signs and lanterns bolt to life, making the area glow with invitations to passers-by to come inside and pull up a chair. Its restaurants and bars sprawl onto the riverbank, providing a friendly atmosphere and delicious food. Verandas are always filled with people young and old crowding tables, biting into hot yakitori or sipping cold beers. It is a culinary heart of Kyoto as much as one of its most laid-back, clamorous, and entertaining evening hotspots. Pontocho has more of an amiable vibrancy to it than an elegant one, attracting newcomers, local veterans, and everyone in between, in casual attire like sneakers and jeans.
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128Reviews
232Photos
11Q+A
2Room tips
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Popular mentions
Stayed in this hotel whilst visiting Kyoto on honeymoon...and it was a great choice! Central location near downtown Kyoto and just across the bridge from Sanjō train station. Lots of bars and restaurants which are lively at night if looking for a drink or late night ramen.
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Hotel's Favourite
A new hotel, situated in a great part of Kyoto, near the shopping arcades, stores, restaurants and canal walk, plus the tourist office round the corner. Lovely spacious room, huge comfortable bed, great bathroom with separate toilet and shower room with bath. Very helpful and
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Response from Cross Hotel K, Cross Hotel Kyoto at Cross Hotel Kyoto
Responded 12 Dec 2018
Dear Pete J, Thank you for choosing to stay with Cross Hotel Kyoto and for your glowing review. It is such a pleasure to hear that you enjoyed your stay with us very much. We strive to provide every guest with an excellent experience so your compliments on many areas of your stay let us know that we are doing our job and made us so happy. Thank you again for taking the time to share your beautiful feedback. We look forward to the opportunity of welcoming you back to our hotel soon. Warm regards, Cross Hotel Kyoto
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Thoroughly enjoyed our stay at the Cross. Seems very new and modern. Room was clean, quiet and very functional. Not a big room but everything is where it needs to be with a very nice bathroom layout that is generous in size. Loved the location with stores and dining sites
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Response from Cross Hotel K, Cross Hotel Kyoto at Cross Hotel Kyoto
Responded 2 days ago
Dear Squirmin, Thank you for choosing to stay with Cross Hotel Kyoto and for your compliments on many aspects of your stay with us. We are so happy to hear that you thoroughly enjoyed your stay at our hotel and that you would return to us on your next trip to Kyoto. As you mentioned, our rooms are equipped with a comfortable bathroom with a Japanese-style soaking tub in a wet area. We hope you were able to enjoy a relaxing bath time. Thank you again for taking the time to leave us wonderful comments. We are looking forward to welcoming you again very soon. Kind regards, Cross Hotel Kyoto
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One of the best hotels that we stayed in in Japan brand new wonderful rooms , one issue only is that there is no coin laundry which kinda a problem for us as we have three kids and needs fresh clothing for them
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Response from Cross Hotel K, Cross Hotel Kyoto at Cross Hotel Kyoto
Responded 2 days ago
Dear Habb1973, Thank you for choosing to stay with Cross Hotel Kyoto and for your fantastic review. It is such a pleasure to read that we were able to meet your expectations and that you regard us as one of the best hotels you stayed at during your trip to Japan. We apologize for the inconvenience caused by a lack of coin laundry in our hotel. Guest comments are regularly reviewed by the hotel management team for the improvement of service and facilities and we will make sure that the coin laundry is included in the future discussion. Thank you again for the perfect rating. We look forward to welcoming you back to us soon. Kind regards, Cross Hotel Kyoto
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We stayed here for 3 nights. Great staff, spacious and very clean room. Staff spoke English and were lovely. Beds were fluffy and wonderful. White sheets and amenities were very nice. We had a beautiful room but our windows were completely frosted... so we did not see the
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Response from Cross Hotel K, Cross Hotel Kyoto at Cross Hotel Kyoto
Responded 2 days ago
Dear Tina T, Thank you for choosing to stay with Cross Hotel Kyoto for your family trip and for sharing your wonderful feedback on our location, room and lobby lounge drink service with other travelers. We are happy to hear that you had a great stay with us and we are particularly delighted that you found our staff great and lovely. We are really sorry about the lack of view in your room. Since our hotel is located in the downtown area with adjacent buildings only a few feet away, we are required to frost the windows of some of our guest rooms on lower floors to protect privacy. We do have rooms with a view and would recommend you to contact our Reservations team to request a room without frosted windows on your next stay. Thank you again for taking the time to write us an awesome review. We look forward to welcoming you back to us soon. Kind regards, Cross Hotel Kyoto
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Photo provided by managementCross Hotel Kyoto
Japanese Suite Bedroom 和スイート ベッドルーム
Photo provided by managementCross Hotel Kyoto
Superior Twin Accessible Bathroom スーペリアツイン アクセシブル バスルーム
Photo provided by managementCross Hotel Kyoto
Superior Twin Accessible Bathroom スーペリアツイン アクセシブル バスルーム
Photo provided by managementCross Hotel Kyoto
Superior Twin Accessible スーペリアツイン アクセシブル
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Hello Do you have parking lot or parking arrangements nearby? Thank you
Hi! Can you tell me if the rooms have a blow dryer for hair?
Sure do , also have full size bottles of shampoo, conditioner and body wash . You are even provided with PJ’s 😊
1 vote
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Are all the rooms non smoking? How many rooms total does the hotel have?
Hi there, I have no clue! It is quite a big botel and I should think they have a hundred rooms. I would imagine they have one or two smoking rooms, but not sure.
1 vote
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i did not travel from the hotel to the airport. i took a train to tokyo.
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"Our room did have an A/C unit outside the window, and we did hear some music from street or club nearby at night, but not unduly obtrusive."
"Higher floor rooms for an outlook"
PRICE RANGE
US$91 - US$357 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoNakagyoPontocho
NUMBER OF ROOMS
301
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