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The Westin Osaka

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Traveller (879)
Room & Suite (697)
Dining (130)
Ratings and reviews
Certificate of Excellence
  • Excellent44%
  • Very good40%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
Wheelchair access
4 Star Hotel
View all hotel information
Location and contact
1-1-20 Oyodonaka, Kita, Osaka 531-0076, Osaka Prefecture
Name/address in local language
6 miles to Itami Airport
130 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
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Reviews (1,390)
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507 results
Traveller rating
204
181
85
22
15
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Time of year
LanguageEnglish
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204
181
85
22
15
Show reviews that mention
All reviewsthe umeda sky buildingthe executive loungeshuttle busamadeus restaurantcorner suitenice hotelan upgradejapanese standardsbreakfast buffetjapanese serviceshuttle servicekansai airportinternet accessstayed two nightsrooms are bigumeda stationspacious room
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1 - 5 of 507 reviews
Reviewed 1 week ago

This hotel was the best of all the hotels I stayed in while in Japan. The staff are amazing and go out of their way to help you! (I even got an extra bed for my daughter as we were not keen to share!) We...More

Thank Cathy S
Reviewed 2 weeks ago

Hotel staff were all very friendly and professional. The room was actually a nice size room, the L-shape room made the room feel smaller and inefficient. I really liked the shuttle service back and forth from the hotel to Osaka train station. That made my...More

Thank Jin Young R
Reviewed 2 weeks ago via mobile

The Westin Osaka is a nice hotel well collated in Osaka. The staff is nice and hospitable. The only remarks is relative to the food - nothing special was noted - there is an attempt to serve Italian cuisine at a relatively expensive price but...More

Thank Patrice P
Reviewed 3 weeks ago via mobile

I had requested to microwave one item of food and they asked for 1000yen.that's unacceptable. 1000 yen for 1min of heating?i am an spg platinum member and this was unlike any other hotel I have visited.neither will i revisit nor will I recommend this hotel...More

1  Thank Gaurav2587
Response from Team E, マネージャー at The Westin OsakaResponded 3 weeks ago

Dear Gaurav2587 Thank you very much for staying at The Westin Osaka and your valuable feedback about our hotel. We sincerely apologize that we did not meet your expectations. All of my associates are going to improve our service to bring you a brilliant memories...More

Reviewed 3 weeks ago

First up - finally,a hotel that does have demarcated bathroom space and no see-through private areas! It may be a personal peeve, but I just don't get this 'modern' concept and it was a relief to find a 'normal' room. The hotel is big, part...More

Thank PSIndia
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About
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (879)
Room & Suite (697)
Dining (130)
Pool & Beach (8)
Amenities (59)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
tania m
15 July 2018|
AnswerShow all 2 answers
Response from KeegsDY | Reviewed this property |
Hi, our room was western style and just had the kimono in the room.
0
Votes
yeol2018
18 April 2018|
AnswerShow all 8 answers
Response from Team E | Property representative |
Thank you for your inquiry. There are Airport limousine bus from the Westin Osaka to Kansai International Airport. Schedule is 7:28 8:18 10:38 11:18 12:23 14:53 16:58 It takes about 70min and ticket is 1550JPY (Child is... More
0
Votes
Google Translation
Margie H
11 July 2017|
AnswerShow all 6 answers
Response from BrianTaylor9 | Reviewed this property |
They did it for me when I stayed so it's just a matter of asking nicely.
1
Vote
Room Tips
"Rooms begin on higher floors, so they are all quiet."
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"book rooms on higher floors if possible to get better views. ours on 22nd floor had river and city views."
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"any high floor"
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"If you're lucky enough to be a lady ;) there's an exclusive ladies' floor (23rd): very quiet with..."
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