We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Osaka Excel Hotel Tokyu

4-1-15 Kyutaromachi, Chuo, Osaka 541-0056 Osaka Prefecture
avatar-imageavatar-imageavatar-image
Traveller (202)
Room & Suite (149)
Dining (28)

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#38 of 169 hotels in Chuo
Location
Cleanliness
Service
Value
Our hotel concept of Osaka Kaleidoscope comprises an interior showcasing Osaka’s lively, opulent atmosphere and a brilliant kaleidoscopic night view from a high-floor front lobby and restaurant. High-floor guestrooms have a view-bath with a commanding perspective on the Midosuji nightscape. Vividly colored guestroom carpets of geometric patterns seamlessly harmonize with the beauty of traditional Japanese interiors. A glittering kaleidoscope of shifting hues reflects the engaging chiaroscuro of the beating heart of the city, a pulse calm by day and throbbing after sundown for nightlife a la Osaka’s renowned style of fun.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Show more
Room features
Blackout curtains
Air purifier
Air conditioning
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
68Reviews1Q+A1Room tip

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 38
  • 19
  • 8
  • 1
  • 2
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Peter Tang wrote a review Feb 2024
Hong Kong, China48 contributions6 helpful votes
Hotel Review - Osaka Excel Hotel Tokyu Location - 9/10: The hotel is conveniently located just around a 6-7 minute walk from the Hammachi station and within walking distance to Shinsabashi. Room - 9/10: The rooms are spacious compared to the standard in Osaka. The toilet and bedroom are separated, following the typical Japanese hotel layout. Decorations - 10/10: The decorations in both the rooms and the lobby are very new and modern. Breakfast - 9/10: The hotel offers a variety of food selections for breakfast, and most importantly, the taste of the food is fantastic. Service - 9/10: The staff offers great service, although some of them may face language barriers. Value - 9/10: The hotel provides excellent value in terms of room size, location, and service. 地點 - 9/10:該酒店位於離Hammachi車站僅約6-7分鐘步行路程,並且可以步行到達心斎橋。 客房 - 9/10:與大阪的標準相比,客房寬敞。廁所和臥室分開,符合典型的日本酒店設計。 裝飾 - 10/10:客房和大堂的裝飾非常新穎和現代化。 早餐 - 9/10:酒店提供多種早餐選擇,最重要的是食物味道棒極了。 服務 - 9/10:工作人員提供出色的服務,儘管其中一些人可能面臨語言障礙。 價值 - 9/10:該酒店在客房大小,地理位置和服務方面提供出色的價值。
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 大阪エクセルホテル東急 東急ホテルズ, お客様サービス / フロント オフィス at Osaka Excel Hotel Tokyu
Responded 1 week ago
Thank you for staying at Osaka Excel Hotel Tokyu. We will continue to strive to provide even better services in the future. We look forward to using your service when you come to Osaka. OSAKAEXCEL HOTEL-TOKYU KAWASHIMA
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tipishca wrote a review Nov 2023
Fordingbridge, United Kingdom328 contributions82 helpful votes
Nice room, all mod cons, great buffet breakfast selection, fantastic views from hotel room and lobby. Excellent location near to the Hommachi subway and within easy walking distance of Dontonbori. Top notch.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 大阪エクセルホテル東急 東急ホテルズ, お客様サービス / フロント オフィス at Osaka Excel Hotel Tokyu
Responded 11 Dec 2023
Thank you for staying at Osaka Excel Hotel Tokyu. We will continue to strive to provide even better services in the future. We look forward to using your service when you come to Osaka. OSAKAEXCEL HOTEL-TOKYU KAWASHIMA
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Cynthia P wrote a review Nov 2023
Melbourne, Australia124 contributions51 helpful votes
Our room was spacious, the location was great, close to Hommachi Station, from which you could reach all important sights and Osaka station for shinkansen. The breakfasts were excellent and included Japanese and Western cuisine, the fish in particular was great as well as octopus balls. The hotel had a bar and the martinis were very good. A laundry was available onsite that you could access with coins. We stayed four nights and loved Osaka and the hotel.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 大阪エクセルホテル東急 東急ホテルズ, お客様サービス / フロント オフィス at Osaka Excel Hotel Tokyu
Responded 3 Nov 2023
Thank you for staying at Osaka Excel Hotel Tokyu.We hope you enjoyed your stay with us.We are very happy to receive your many compliments.We will continue to strive to further improve our services. We look forward to seeing you again. Osaka Excel Hotel Tokyu Kawashima
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Erica G wrote a review Sept 2023
Arlington Heights, Illinois106 contributions63 helpful votes
This hotel was pretty good, although I did find the room to be a bit small. That being said, I don't have any real complaints about my stay. The staff were friendly enough... the breakfast was pretty good, I lived the fresh fruit and waffles that were on offer. The buffet didn't change over the days I was there, which was ok with me, but someome who is pickier probably would find it to be lacking since the food was the same everyday. One thing of note was that the tv was a smart TV which was important to me as I wanted to keep up with my tv series and college football while away from home. Also, if you're taking the Osaka subway/metro, use exit 13 from Honmachi station as it's less than 5 minutes from the hotel. All in all, the experience at this hotel was good and I would recommend it for the average tourist with modest taste. It was just fine for me as I just wanted a place to sleep at night; however, if you like luxury, do look elsewhere.
Read more
Date of stay: September 2023Trip type: Travelled solo
Room Tip: Use exit 13 to access the Honmachi station on Osaka's metro/subway if you use public transport.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 大阪エクセルホテル東急 東急ホテルズ, お客様サービス / フロント オフィス at Osaka Excel Hotel Tokyu
Responded 10 Sept 2023
Thank you for staying at Osaka Excel Hotel Tokyu. Thank you for your many compliments regarding our accommodation and restaurant. We will take your feedback into consideration regarding the daily menu changes at the restaurant. We look forward to using your service again when you come to Japan. FRONT KAWASHIMA
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Gerald wrote a review Jul 2023
Asia674 contributions207 helpful votes
+1
This is a new hotel and located within 5 min walk from a nearby Metro Station - one stop to Shinsaibashi (also walkable in 15-20minutes) and two stops to Namba. The rooms are huge, with a separated toilet and bath. The basin and coffee cabinet is open facing, and a non-door hanging rack is next to the bed. The work desk is sufficient for laptop and working, with electrical outlets available on the tv cabinet that joins the workdesk. There are also outlets next the bed. The bedding was very plush, and unlike most of the firmer ones that Japanese hotels usually provide - the pillows were surprisingly firm for support good despite being fluffy to the touch. Toiletries were top notch from a premium brand, and my only complain is that they give instant coffee instead of drip bags. Location wise, its in a more office area but a walk 1-2 block east will get you to the covered shopping streets that links all the south to Shinsaibashi (where the famous Glico sign is). Its definitely in a quieter area away from the hustle of Umeda and Namba. Its a very good hotel for business - I could work remotely very well from this hotel and the nearby metro can get me to WeWork at Namba easily. The lobby also has two huge communal tables with electrical plugs so one can also work comfortable there.
Read more
Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from 大阪エクセルホテル東急 東急ホテルズ, お客様サービス / フロント オフィス at Osaka Excel Hotel Tokyu
Responded 15 Aug 2023
Thank you for taking the time to share your feedback. I am so happy to read that you had an amazing stays with us. Please be assured that your comments have been shared with the relevant departments for their review and action, and that we continuously work on improving our product and service touch points to better serve our guests. I hope to have the opportunity to welcome you back soon. Osaka Excel Hotel Tokyu AOKI
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Heathergeorge00 wrote a review Apr 2023
Adelaide, Australia15 contributions18 helpful votes
We were supposed to be staying at this hotel but our agent did not book the room so when we arrived no room for us. This was disappointing for us and the Hotel Staff went above and beyond to help us out. They were so kind and felt so helpless at the situation confronting them, but looked after us for the 3 hours we waited to get this awful situation sorted out, they sat us at their bar offered us complimentary drinks, continued to access our situation until we left. I cannot comment on the rooms ect but I will say that the management and reception staff were extremely caring and helpful. Thank you and if we ever go to Japan again I will love to stay at this lovely hotel.
Read more
Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 大阪エクセルホテル東急 東急ホテルズ, お客様サービス / フロント オフィス at Osaka Excel Hotel Tokyu
Responded 10 Sept 2023
Thank you for staying at Osaka Excel Hotel Tokyu. We apologize for the inconvenience and worry that we were unable to make a hotel reservation due to a mistake made by the travel agency. Nevertheless, thank you for your compliments about the hotel. We value our customers and will continue to strive to improve our services. We look forward to using your service again when you come to Japan. FRONT KAWASHIMA
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
BayAreaCouple2 wrote a review Apr 2023
Bay Area10 contributions6 helpful votes
The best deep bath tub and nice tall shower. The toilet is in its own room and sink is outside near the door entry. I like that this hotel provides washcloths. Loved this hotel and it’s location. A Starbucks is next door to the hotel and we discovered Hanafru for wonderful desserts. The train station in a short 5 minute walk. However most of the places we went to required that we change trains. Although some were bothered by having to take 2 elevators, it didn’t bother us.
Read more
Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 大阪エクセルホテル東急 東急ホテルズ, お客様サービス / フロント オフィス at Osaka Excel Hotel Tokyu
Responded 3 Nov 2023
Thank you for staying at Osaka Excel Hotel Tokyu. We will continue to strive to provide even better services in the future. We look forward to using your service when you come to Osaka. OSAKAEXCEL HOTEL-TOKYU KAWASHIMA
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
青葉区のベアーズ wrote a review Dec 2022
Takachiho-cho, Japan1 contribution1 helpful vote
I stayed Tokyu Osaka on December 20th. The room is very large and very clean. When check in, hotel reception is smooth with kind heart warm. I recommend to stay Tokyu Hotel when you visit to Osaka. 12月20日に東急大阪を近くしました。お部屋も大きく大変清潔で過ごしやすいお部屋でした。チェックインに際してもホテルの受付の方が迅速で大変心温まる対応で好印象でした。ぜひ大阪にいらっしゃる際はお使いください。
Read more
Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 大阪エクセルホテル東急 東急ホテルズ, お客様サービス / フロント オフィス at Osaka Excel Hotel Tokyu
Responded 3 Nov 2023
Thank you for staying at Osaka Excel Hotel Tokyu. We will continue to strive to provide even better services in the future. We look forward to using your service when you come to Osaka. OSAKAEXCEL HOTEL-TOKYU KAWASHIMA
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Andy Chan wrote a review Dec 2022
Hong Kong, China39 contributions28 helpful votes
+1
I was super glad and excited that I could return to Japan after three years, because of the Covid made the immigration closed by every countries. So I’m happy that they welcome foreigners for travel and I’m looking forward to stay with the hotels in Japan again! And this time I’m happy to stay with Osaka Excel Hotel Tokyu, one of an excellent hotel, which located in Osaka for this time. Their facilities and room services were excellent. Glad to see extra bottles of water after they cleaned up the room. And for the room, it was really comfortable and clean. Feel just seems like staying in a warming apartment. For the bed, it was super comfortable. I really love it! Moreover, their location were great too. It is similar with a famous spot - Shinsaibashi. There were many restaurants and tax fee shops for consuming. Can’t wait to stay with them again!
Read more
Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 大阪エクセルホテル東急 東急ホテルズ, お客様サービス / フロント オフィス at Osaka Excel Hotel Tokyu
Responded 3 Nov 2023
Thank you for staying at Osaka Excel Hotel Tokyu. We will continue to strive to provide even better services in the future. We look forward to using your service when you come to Osaka. OSAKAEXCEL HOTEL-TOKYU KAWASHIMA
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
spdelsan wrote a review Nov 2022
Manila, Philippines8 contributions7 helpful votes
I am currently staying at this hotel. I requested for a late check-out at 5 PM since I have a late flight the following day. I have no problem paying. However, I was being charged almost 22,000 yen for a few hours stay, which is totally unacceptable. The bath and shower area has a weird smell. Service is mediocre. During my previous stay, I had to request for the pillowcases to be replaced since they smelled like they were not changed. Stay somewhere else.
Read more
Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 大阪エクセルホテル東急 東急ホテルズ, お客様サービス / フロント オフィス at Osaka Excel Hotel Tokyu
Responded 3 Nov 2023
この度は大阪エクセルホテル東急にご宿泊頂き有難う御座います。 今後もより良いサービスがご提供できます様努めて参ります。またのご利用お待ちしております。 大阪エクセルホテル東急 川島
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
12
Not the right property for you?
There are more places to choose from in the Chuo area.
PRICE RANGE
£70 - £118 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsakaChuo
NUMBER OF ROOMS
364
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

OSAKA EXCEL HOTEL TOKYU - Updated 2024 (Chuo, Japan)

Frequently Asked Questions about Osaka Excel Hotel Tokyu
Which popular attractions are close to Osaka Excel Hotel Tokyu?
Nearby attractions include Namba Shrine (0.10 miles), enwsp osakashinsaibashi pearl jewelry & cosmetic (0.2 miles), and Ikasuri Shrine (0.1 miles).
What are some of the property amenities at Osaka Excel Hotel Tokyu?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Osaka Excel Hotel Tokyu?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Osaka Excel Hotel Tokyu?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Osaka Excel Hotel Tokyu?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Osaka Excel Hotel Tokyu?
Conveniently located restaurants include Kyochabana Minami Senba, Italian Restaurant La Veduta, and Yakiniku Douraku Shinsaibashi.
Are there opportunities to exercise at Osaka Excel Hotel Tokyu?
Yes, guests have access to a fitness centre during their stay.
Is Osaka Excel Hotel Tokyu located near the city centre?
Yes, it is 0.5 miles away from the centre of Chuo.
Are any cleaning services offered at Osaka Excel Hotel Tokyu?
Yes, laundry service and self serve laundry are offered to guests.
Does Osaka Excel Hotel Tokyu offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Osaka Excel Hotel Tokyu?
Many travellers enjoy visiting Sumiyoshi Taisha Shrine (4.7 miles), Osaka City Central Hall (0.9 miles), and Osaka Castle (1.5 miles).