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Imperial Hotel Tokyo

1-1-1 Uchisaiwaicho, Chiyoda 100-8558 Tokyo Prefecture
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Traveller (1801)
Room & Suite (1099)
Dining (277)

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About

#11 of 96 hotels in Chiyoda
Location
Cleanliness
Service
Value
Luxury hotel by the Imperial Palace. Founded in 1890, has welcomed celebrities by offering impeccable Japanese hospitality. Located in the central Tokyo; 5 minutes to Ginza shopping area by walk, 5 minutes to Tokyo station by taxi, 15 to 30 minutes to Shibuya, Shinjuku, Asakusa, and Ropponngi area by subway, and 45 minutes to Haneda Airport, 90 minutes to Narita Airport by Limousine bus. Free VDSL Wi-Fi connection and 16 restaurants and bars inside the hotel are available
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Paid private parking on-site
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green
Historic Hotel
Languages Spoken
English, Chinese, Japanese
2,753Reviews27Q+A100Room tips

Reviews
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ivans_us wrote a review 9 Mar
Metro Manila, Philippines18 contributions7 helpful votes
This hotel has a lot of restarants. The lobby is very very beautiful. The shopping arcade is very elegant. The suite that we stayed in was nice. The service in this hotel is impeccable. This was the first hotel I stayed in outside of the Philippines: This was in 1977. It is still a wonderful hotel.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rebecca wrote a review 5 Mar
5 contributions1 helpful vote
We stayed at the Imperial in advance of the Tokyo Marathon with my child, partner and parents. What a fantastic stay! The rooms were generous, views over Hibiya Park were fantastic and the staff were absolutely amazing. Nothing was too small for them to help with: from the excellent concierge team booking restaurant reservations to the staff at the restaurant who made sure my toddler always had tiny cutlery, a straw and anything else she needed. We swam in the pool every day (top tip: join the Imperial Club, which is free, to access the beautiful gym, sauna and pool) and went crazy for the sensational breakfast buffet. A truly luxury experience, family friendly and in a fantastic recommendation. Totally recommend!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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carsch wrote a review 4 Mar
San Diego, California84 contributions14 helpful votes
The Imperial Hotel is exquisite - classic, elegant, and impeccable. But most impressive of all, the entire staff genuinely cares about the experience of their guests and ensures your stay will be perfect. I have never experienced such an extremely high level of service and genuine care at any other hotel in the world, and I've stayed at some of the best. I'm here to run the Tokyo Marathon, and it was very important for me to recover from jet lag and sleep well in the days leading up to the race. Since we arrived, my daughter, who is traveling with me, and I have been truly impressed by all the little things done to ensure our experience is as comfortable and pleasurable as possible. For example, it seems the staff will rush to your room to bring you anything you should ask for or need, including delicious meals from room service, extra complimentary water or coffee, fresh towels, etc. There are no delays or hesitations, and it's as if they have a team of the kindest staff members just waiting for your call, to see what they can do for you. Our room is serviced at least twice a day, when they quickly and unobtrusively rush in and out to freshen things back to perfection (or you can press a button if you want to be ignored). The room itself is spacious and pin-drop quiet with extremely comfortable beds. It's filled with every amenity and comfort imaginable, from as simple as two beautiful complimentary hairbrushes in the bathroom, to the best showerhead and most comfortable soaking tub and bath salts, the finest linens, robes, towels, slippers, etc. It also happens to be my birthday today, and we just returned after a long day of sightseeing to find a bottle of very delicious champagne on ice with a kind note from the general manager. So thoughtful and generous! This stay has exceeded all expectations and we will never stay anywhere else in Tokyo. I feel like we are in another - more genteel, caring and service-oriented -era while staying here. The Imperial Hotel provides a level of service that is unheard of in today's world, making it such a treat and an absolute pleasure to be here.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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808voyager wrote a review Feb 2024
1 contribution1 helpful vote
We had four large rooms next to each other. Best service we have experienced in the world. ALL the staff - valet, doormen, front desk, housekeeping, room service, dining,elevator monitors, fitness center, etc. Concierge staff is the best we've experienced! Viking Sal is the best for breakfast! Look forward to returning.
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Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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MMC wrote a review Jan 2024
London, United Kingdom3 contributions1 helpful vote
We went to Imperial Hotel buffet called Imperial Viking Sal in the evening. From the entrance you feel the high status of the hotel and the buffet itelf was first rate quality. The food, the service and the atomosphere, all are exquisite. I do not know anything about the history of the Imperial Hotel, but when you go there you are surely captured by the prestigious feeling. If you are going to Tokyo and would like a special night, I highly recommend the place! The view at there is stunning, too!
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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GRACE P wrote a review Jan 2024
9 contributions2 helpful votes
We stayed at Imperial Hotel Tokyo during Christmas holiday 2023. We chose standard room. We were told that 12th floor was the highest floor available for standard rooms. Room size was may be around 42 sqm -- decent room size for 2 adults. We made extra requests for towels and drinking water and our requests were delivered daily without having to ask again. Nice! Room was clean. Bed, blanket and pillows were okay. There were automated curtain and lighting systems controlled via iPad. In-room hot water kettle, tea bags and instant coffee were available every day. Bathrobes and pjs were also available in room for daily use. Guests can freely store some drinks in the hotel's refrigerator. Room was quiet. Air con worked fine.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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epong wrote a review Dec 2023
Singapore, Singapore89 contributions68 helpful votes
Stayed five nights with my family of five for the first time at this hotel. First look - very posh and grand into the main hall as employees operated like clockwork, precise and very smooth in clearing the check in. Given two adjacent but non connecting rooms despite booking this several months back. The room felt dated and small though it’s packed full of amenities with a good sized bath tub and a standing shower. We had the side facing Ginza which meant a constant rail noise with the trains (late nights and early mornings). Location wise this is good as it is a short walk to the major metro lines o and even Ginza. The nearby palace grounds offered space and greenery relief. Food wise it is easy to find many nice eateries near the rail track. Overall I felt this is good value for money with good location, professional staff (twice a day room cleaning) offset by the dated feel and noise.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Try to ask for the Hibiya Garden / Palace facing side to avoid the noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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dtt808 wrote a review Dec 2023
honolulu51 contributions27 helpful votes
A grand hotel. Excellent service and rich in history. Rooms are a bit old school for my taste but the auto tub fill in 4 minutes was awesome. Everyone in the hotel is very attentive and friendly. Extra security door on each floor for added safety. Convenient location.
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Date of stay: December 2023
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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CambCB1 wrote a review Dec 2023
Cambridge, United Kingdom82 contributions31 helpful votes
This is probably the best hotel I have stayed in from a number of points of view. Firstly the staff were amazing. From the front desk staff to the staff in the restaurant and the cleaning staff. All so helpful and professional. Secondly, the food was of a really high standard with great variety. The breakfast was particularly good. Thirdly, the location. It is just across from the Imperial Palace and a short walk from lots of places of interest. Finally, the room and the hotel facilities were wonderful. With my only comment that it is odd to be charged to use a hotel swimming pool. All in all I would recommend this hotel.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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tazzzella wrote a review Nov 2023
Phoenix30 contributions10 helpful votes
Checking in a breeze. Locations was the best. 30 min walk to Tokyo station, 30 min walk to kabuki theater across the street from the parks. 800-yen ride in taxi to anime street. We had breakfast included, highly recommend. The host was awesome he always sat us near a window so I could see the parks while we enjoyed breakfast. Buffet was a little bit of USA, UK and Japan food. We used the pool one day. The elevator operators were so pleasant. Walked to Tokyo station, I had prepurchase bullet train tickets and had them delivered to our hotel, it still took us a hour to figure out what train platform, it is sooo crowded, but so worth it. And the station shops are in the basement, they had more anime selection than anime street area. The only mishap was when we were leaving to go to the port to get on a cruise, they told the cab driver we wanted princess cruise ship. The cab driver didn't know where he was going, driving around the block three times stopping police on bikes, and leaving us in cab while he ran inside for directions. By this time I was starting to freak out. Then he gets to the international Tokyo port, no ships no people no cabs, he wants us out, this official comes up to us in cab and says are you looking for princess diamond cruise, were like YES he's like it's in Yokohama and hour away. We say yes, so he tells the cab driver in Japanese were to go. The cab driver drops us off at the right spot 2hrs later and wants 20000. yen my husband gives him 10000 yen it was horrible finally gave the driver another 5000 yen. Otherwise, the location of this hotel is perfect for were we wanted to go. Our room was just like in American hotel, brought yen before we left, way easier to pay in yen, no cards. I bought an empty luggage; I thought I would bring back a lot of anime NOPE. But the best souvenir shop is Don Quoite. KitKat, Matcha, Sake, Gift boxes of sweets chopsticks and green tea. I also ordered kabuki tickets online, they sell out same day.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: If you join the international club no pool or gym fees. Bring yen with you.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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PRICE RANGE
£209 - £477 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
imperial hotel chiyoda, imperial hotel tokyo
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaGinza / Tokyo Nihonbashi / Tokyo Station / Ginza / Nihonbashi
NUMBER OF ROOMS
570
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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IMPERIAL HOTEL TOKYO - Updated 2024 Reviews (Japan)

Frequently Asked Questions about Imperial Hotel Tokyo
Which popular attractions are close to Imperial Hotel Tokyo?
Nearby attractions include Mangekyo (0.3 miles), Hibiya Park (0.09 miles), and Tokyu Plaza Ginza (0.3 miles).
What are some of the property amenities at Imperial Hotel Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Imperial Hotel Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Imperial Hotel Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Imperial Hotel Tokyo?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Imperial Hotel Tokyo?
Conveniently located restaurants include Ginza 300BAR 8-Chome, GINZA 300BAR NEXT, and Yakiniku a Five Toku Ginza8chome.
Are there opportunities to exercise at Imperial Hotel Tokyo?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Imperial Hotel Tokyo have airport transportation?
Yes, Imperial Hotel Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Imperial Hotel Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Imperial Hotel Tokyo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Imperial Hotel Tokyo?
The staff speaks multiple languages, including English, Chinese, and Japanese.