Mitsui Garden Hotel Ginza Gochome
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Mitsui Garden Hotel Ginza Gochome

5-13-15, Ginza, Chuo 104-0061 Tokyo Prefecture
Traveller (99)
Dining (51)
Room & Suite (19)

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About

4.5
#19 of 38 hotels in Ginza
4.9 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Business
Languages Spoken
Japanese
Property amenities
Free High Speed Internet (WiFi)
Wifi
Fitness Centre with Gym / Workout Room
Restaurant
Laundry service
Room features
Air conditioning
Safe
Refrigerator
Bath / shower
Room types
Non-smoking rooms

Location

5-13-15, Ginza, Chuo 104-0061 Tokyo Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Haneda Airport
Narita Airport
35.5 mi
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76Reviews13Q+A12Room tips

Reviews
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Detailed Reviews
F Mora Sitohang wrote a review Feb 2020
Jakarta, Indonesia25 contributions50 helpful votes
5.0 of 5 bubbles
I had to wait about 1-1,5 hours prior to my check in due to some booking information misunderstanding with the front staff at reception, before finally I could enter the room. I also was advised to check my name as listed guest at another nearby Mitsui Hotel of which I did not do, instead I seat and waited at the hotel lobby and made several calls to my booking company in Jakarta, Indonesia. I was in Tokyo to attend a medical seminar for several days. Aside from that, the hotel was located in good location, close to Ginza station if you wish to travel to several destinations or even the airport, and close to shops and estaurants as well. There were several tourist attractions nearby. The room was small but standard, the breakfast was already set in different menu of which you needed to make option. The room including bathroom was clean. Toiletries were available in the bathroom with shower, without bathtub. Overall, the hotel is recommended for people looking for place to stay in Ginza, Tokyo.
Read more
Date of stay: October 2019
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jcch1025 wrote a review Jan 2020
Taipei, Taiwan126 contributions69 helpful votes
5.0 of 5 bubbles
We booked this hotel for 3 nights for our trip to Tokyo, we have 2 adults and 2 children and we asked for a twin room with extra bed. The room size is good and 3 beds together gives great space for 4 of us, 2 of the bed are actually double beds.

The location of this hotel is fantastic with only 2 mins walk from 東銀座 metro station.

The hotel is new and service at front desk is good. There is also a public bath but we didn't try it.

The only negative experience is with the restaurant SHARI at 2F, where we had a dinner with. The food is ok but the service was not very good, with a lot of mistake and items in the bill which we didn't order or they took the wrong order. If we didn't check the bill we would have got over charged. Be careful if you decide to have meal at this restaurant.

But other than that not too good experience with the restaurant, overall this is a great hotel to choose from if you decide to stay in GINZA area.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
curlygirly607 wrote a review Apr 2020
Leamington Spa, United Kingdom44 contributions4 helpful votes
+1
5.0 of 5 bubbles
Very new hotel in a great location in Ginza. Easy walk to the subway and plenty of places to eat and shop in close proximity. Staff all welcoming, friendly and helpful. Bag drop off means you can go out and explore before your room is ready. Hotel looks great inside, especially for a mid-range hotel. Everything is spotless and the rooms are well appointed. You are provided with lots of bathroom amenities so you dont have to being lots of toiletries with you. Having the small seating area made a big difference to us as it is nice to be able to have tea/coffee or breakfast in your room and spread out your maps and guide books to plan the next days travels. We would definitely make a return visit.
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Date of stay: October 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Rooms at the back of the hotel are very quite and get very little traffic noise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGHginzagochome, Front Office Manager at Mitsui Garden Hotel Ginza Gochome
Responded 9 Jun 2020
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome. We are glad to hear that you have satisfied with your stay. As you mentioned, our hotel is located in a very central area and that makes it easy to get around Tokyo. We are also surrounded by nice restaurants, cafes and bars worth trying. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WorldcitizenPortland wrote a review Feb 2020
Portland105 contributions66 helpful votes
5.0 of 5 bubbles
Nice and comfortable hotel in easy reach of many tourist attractions and Haneda airport as pointed out by the many other reviewers.

Staff was very accommodating for special requests. Asked for a quiet room. Check. Asked for an hour to check out later. Check. Doesn’t always happen this way.

I usually don’t comment on the design of a hotel. However, I loved the muted colors and natural materials in our standard room. Very soothing after an exciting city day. Also, the standard room with double bed layout was functional, pleasing, and roomy for Tokyo.

Please note that although the large public bath is an interesting touch for those of us who like a traditional bath but comes at the cost of a much smaller gym.

Would definitely stay there again for the price that we paid.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan Sit wrote a review Apr 2023
Millbrae, California73 contributions39 helpful votes
5.0 of 5 bubbles
This hotel is a bit small for a family of 4; yet there is a public bath, refrigerator with waters,and walking distance to Ginza station and Tsukiji market. The check in and check out was smooth and not got into any problem. The amenities you have to get it from the front desk, but it’s all you need to take.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル銀座五丁目 宿泊, オーナー at Mitsui Garden Hotel Ginza Gochome
Responded 1 Sept 2023
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future. Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HKFooey wrote a review Nov 2022
Hong Kong, China81 contributions89 helpful votes
3.0 of 5 bubbles
Some good points and some bad.

The good:

1) phenomenal location. Just within short walking distance of Mitsukoshi department store and the centre of Ginza. Lots of restaurants and coffee shops close by. Right next to exit 4 of the Higashi Ginza station. From here you can use the metro to get to Rappongi and Shinjuku very easily

2) room was a decent size for the location. A little tight for a large double bed but fine if you don't have lots of luggage

3) price was very good for the location

4) the bonus of an onsen was a nice addition

The bad:

a) we complained about the cleaners leaving an empty water bottle in the room and finding hair (not ours) under the covers. We weren't sure whether they even changed the sheets based on this evidence (although we think they were). Their response was a bit pathetic; sorry.......

b) next day, the cleaners didn't clean a plastic bag we left by the bin from a blanket we asked for. This level of service really is unacceptable......

c) the level of English of their staff was poor (although it's a bit unfair to cite them on this as it's not their first language!)

Would we go back? Maybe. We're staying somewhere near this hotel and it looks a bit nicer for the same price. In the end, the location may draw us back despite the cleaning service being poor.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melly S wrote a review May 2023
22 contributions4 helpful votes
3.0 of 5 bubbles
Average no-frills hotel in Ginza. Small rooms, basic amenities. They only have two coin laundry machines, so better do your laundry really early in the morning (like, 4am) or in the daytime when everyone’s out. For longer stay, they have this eco-friendly option if you choose to not have your sheets n towels changed. I tried it the first morning and was shocked to find our beds the exact same mess as we’ve left them. They took out the trash, changed the towels, but left the bed exactly as we left them. I opted for my sheets not to be changed but wasn’t expecting them to not even make the beds. Location wise, it’s really good. Very close to subway station, big lawsons across the road, Tsukiji 10 mins walk, Ginza shopping 5 mins walk, Don Quijote 10 mins walk. But there are better hotels in the area.
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Date of stay: April 2023Trip type: Travelled with family
Room Tip: If you’re considering this hotel because of its coin laundry, shop around. This hotel only has 2...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル銀座五丁目 宿泊, オーナー at Mitsui Garden Hotel Ginza Gochome
Responded 14 May 2023
Thank you very much for choosing Mitsui Garden Hotel Ginza Gochome. We sincerely apologize for any inconvenience caused by the room cleaning during your stay. To ensure your comfortable experience here next time, we will improve room clean as soon as possible. Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time from your busy schedule to share your feedback. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HL L wrote a review Mar 2020
Singapore, Singapore188 contributions156 helpful votes
3.0 of 5 bubbles
The location was fantastic, right next to 2 subway stations (higashi ginza and ginza). Staff were welcoming and helpful. Unfortunately, the room was dirty and it was right next to a construction site. Although the carpetting is very dark, it is very easy to spot when your shopping bags are stuck full of hairs (Static electricity) when you left it on the floor. Obviously the housekeeping is not vacuuming regularly. It can be quite noisy from 9am onwards as the construction site will start work.

Breakfast was decent, we get a set (3 to choose from) and a semi-buffet laid out. However, the semi buffet stopped in March due to the virus but that is understandable. Transportation to airport is very convenient as you can also hop onto the airport limousine at Courtyard Marriott (opposite the hotel). Book it with hotel staff.
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Date of stay: March 2020
4.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
XinYi0711 wrote a review Nov 2023
Singapore, Singapore293 contributions35 helpful votes
+1
5.0 of 5 bubbles
First time staying at Ginza area as it is nearer to Haneda airport and also to Tokyo Disneyland.

The location of the hotel is near to Higashi- Ginza subway which is on Asakusa and Hibiya line. Easy to transfer from Tokyo station if taking Shinkansen as well.

The hotel room isn’t the biggest but able to open two medium size luggage at the same time. Hotel room was clean and there is public bath that open until 1am daily and a small fitness room at level 2.

There are eatery around the hotel and I recommend to try the Chinese food which is just two shops away and the basement eatery which serve really good fried chicken and stir fried pork. Both are affordable price, not expensive at all.

Overall, I will return to stay in this hotel if I come back to Tokyo again!
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Take exit 3 as it has elevator and just cross the road which you can see exit 4 and the hotel is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル銀座五丁目 宿泊, オーナー at Mitsui Garden Hotel Ginza Gochome
Responded 27 Jan 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future. Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kim S wrote a review Dec 2023
Toronto, Canada150 contributions86 helpful votes
5.0 of 5 bubbles
We stayed at the Mitsui Garden Hotel Ginza Gochome for two nights when we arrived in Tokyo and one night on our last day. The hotel is centrally located, and about a two minute walk from Higashi Ginza station. The self check-in/check-out process was very quick and easy, and front desk staff was there to help if any was needed. They have a self-service amenity area, where you can pick toiletries up which we found very convenient. The rooms that we stayed in were clean and quiet, which surprised us given the central location. After we checked out, we were able to leave our luggage and explore Tokyo before our flight. We would definitely stay here again!
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル銀座五丁目 宿泊, オーナー at Mitsui Garden Hotel Ginza Gochome
Responded 27 Jan 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future. Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tokyo Prefecture, Japan3 contributions
Thank you for contacting us. You can walk from Tokyo Station to our hotel, but it takes about 30 minutes and is very difficult. We recommend using a taxi. It takes about 10 minutes. Tokyo Station has elevators. You won't be carrying your luggage up the stairs. Sincerely yours, Mitsui Gardenhotel Ginza-gochome
Eelayel asked a question Dec 2019
Singapore, Singapore87 contributions53 helpful votes
What type of TV do you have? Can I watch Netflix and YouTube?
Varoj V asked a question Oct 2019
Los Angeles, California65 contributions66 helpful votes
Is there a smoking room inside of the hotel?
Tokyo Prefecture, Japan3 contributions
Dear Varoj V Thank you for your message to Mitsui Garden Hotel Ginza-gochome. There is smoking place inside the building on 5th floor and 1st floor. All our rooms are non smoking. Thank you Mitsui Garden Hotel Ginza-gochome Front Clerk SUZUKI
Tiffany R wrote a tip Apr 2024
Hawthorne, California6 contributions
4.0 of 5 bubbles
"Tell your driver that it’s the Mitsui Garden Hotel Ginza Gochome bc there’s a similar hotel down the street & you don’t want to be dropped"
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llamaMamaMarinCounty wrote a tip Apr 2024
Marin County26 contributions19 helpful votes
5.0 of 5 bubbles
"Front desk workers have limited English."
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Blackeyedpea421 wrote a tip Feb 2024
Wan Chai / Causeway Bay, China1 contribution
5.0 of 5 bubbles
"We booked the smallest room so there is only one double bed. It’s ok for me and my daughter but would be small for me and my husband"
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XinYi0711 wrote a tip Nov 2023
Singapore, Singapore293 contributions35 helpful votes
5.0 of 5 bubbles
"Take exit 3 as it has elevator and just cross the road which you can see exit 4 and the hotel is just nearby"
Read full review
WinN wrote a tip Nov 2023
United States58 contributions
5.0 of 5 bubbles
"All in one washing/dryer available on second floor, you can create your own pin to avoid anyone getting your clothes, smart"
Read full review
Not the right property for you?
There are more places to choose from in the Ginza area.
PRICE RANGE
£132 - £192 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoChuoGinzaGinza / Tokyo Nihonbashi
NUMBER OF ROOMS
338
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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MITSUI GARDEN HOTEL GINZA GOCHOME - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Mitsui Garden Hotel Ginza Gochome
Which popular attractions are close to Mitsui Garden Hotel Ginza Gochome?
Nearby attractions include Senjafuda (0.06 miles), Ginza Itoya Hontren (0.3 miles), and Kabukiza Theater (0.04 miles).
What are some of the property amenities at Mitsui Garden Hotel Ginza Gochome?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
What food & drink options are available at Mitsui Garden Hotel Ginza Gochome?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Mitsui Garden Hotel Ginza Gochome?
Conveniently located restaurants include Ginza 300BAR 5-Chome, Kushiyaki Bistro Fukumimi Ginza, and IPPUDO Ginza.
Are there opportunities to exercise at Mitsui Garden Hotel Ginza Gochome?
Yes, guests have access to a fitness centre during their stay.
Is Mitsui Garden Hotel Ginza Gochome located near the city centre?
Yes, it is 0.2 miles away from the centre of Ginza.
Are there any historical sites close to Mitsui Garden Hotel Ginza Gochome?
Many travellers enjoy visiting Hozomon (3.5 miles), Nezu Shrine (3.6 miles), and Tokyo Central Railway Station (0.9 miles).
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