We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Tokyo

Visit hotel website
Traveller (2844)
Room & Suite (1160)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district, and is an ideal place to experience modern Japan. A complimentary shuttle operates between the hotel and Shinjuku station and the Tokyo Metro subway is connected to the hotel. Relax in one of the modern Japanese-style rooms and admire stunning city views. The hotel offers WiFi and internet access throughout all rooms and public space. Rejuvenate in the 24-hour on-site health club and relax in the sauna or soothing whirlpool spa. Play tennis on the rooftop courts or swim laps in the indoor pool. Exercise with Technogym equipment, the official supplier of the Olympics and Paralympics. TSUNOHAZU expresses folkloric traditions and boundless energy of the Shinjuku neighborhood in an open-format space composed of colorful materials, surprising design elements and four distinct dining and entertainment zones.
Read more
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Public Wifi
Shuttle Bus Service
Tennis Court
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Business
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
Neighbourhood
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Read more
See all nearby hotels
5,321Reviews
3,334Photos
222Q+A
100Room tips
Traveller rating
  • 2,878
  • 1,774
  • 450
  • 128
  • 93
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Amazing service and staff cannot do enough to help. Room was on 34th floor, clean cosy and very good views, i would stay again in a heartbeat. my only fault i found was too many groups of large parties making the lobby very busy at times
Read more
Response from Hotel Services R, Hilton Tokyo at Hilton Tokyo
Responded 3 days ago
Thank you for staying with us and sharing your experience. We are truly honored to learn you have enjoyed our facilities, services and view from the room. It is always a pleasure to receive such warm comments like yours, as it what makes our team motivated. We will continue to work hard to improve our service and look forward to welcome you back again soon.
Read more
Hotel's Favourite
We enjoyed our stay 100%. The Tokyo Hilton in Shinjuku was the perfect location for our 1st trip to Japan as a family. The location, hospitality, accommodations and staff were all wonderful. Traveling with a 2 year old can be challenging especially international travel but
Read more
Response from Hotel Services R, Hilton Tokyo at Hilton Tokyo
Responded 6 Jan 2019
Thank you very much for choosing to stay with us in Hilton Tokyo. We are delighted to hear that you enjoyed our convenient location, service and breakfast experience. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district, and is an ideal place to experience modern Japan. A complimentary shuttle operates between the hotel and Shinjuku station and the Tokyo Metro subway is connected to the hotel. We certainly look forward to welcoming you back to stay with us when you next visit Tokyo.
Read more
+1
My husband and I stayed at the Hilton Tokyo on our first trip to Japan. The hotel was perfect for a number of reason: 1. Great location. A 5 minute complimentary shuttle to Shinjuku Station and a couple minute walk to Shinjuku west metro station. 2. Incredibly clean. Our room
Read more
Response from Hotel Services R, Hilton Tokyo at Hilton Tokyo
Responded 6 days ago
Thank you for your detailed review and comments about the hotels location.We are glad to hear that you enjoyed your room, our breakfast offering, and the service provided by our concierge team. Thank you once again for taking the time to write about your stay with us. On behalf of the entire team, I look forward to welcoming you back to Hilton Tokyo.
Read more
The hotel is 15 miniutes walk to the Shinjuku station but runs shuttle bus to the station frequently. It was very busy during our stay due to Chinese New Year but the hotel staff were always friendly and helpful.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Response from Hotel Services R, Hilton Tokyo at Hilton Tokyo
Responded 1 week ago
It was a great pleasure to have you stay with us, and thank you for taking the time to write feedback. Please accept my sincere apologies for the service delay. I sincerely hope you will choose to stay with us again on your next visit to the city.
Read more
Suitable for family. We upgraded the room to suite for our family of 2 adults and 3 kids. Shuttle bus to and from Shinjuku is very regular. Very convenience as the metro is just few mins away. It’s location is also near to the Tokyo observatory.
Read more
Response from Hotel Services R, Hilton Tokyo at Hilton Tokyo
Responded 1 week ago
Thank you for your detailed review and comments about the hotels location and complimentary shuttle service. We certainly hope that your time at Hilton Tokyo was a memorable one and we look forward to welcoming you back again someday.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
smoking mini suite 34th floor
Professional photo exclusively commissioned by TripAdvisorHilton Tokyo
The Suite at the Hilton Tokyo
PreviousNext
123456232
You can try a twin premium or twin deluxe however there won't be much walking space left with an additional bed and yes there isn't a whole lot of space in the bathroom.
0 votes
Show all answers
Greetings from Hilton Tokyo and thank you so much for your question. AIRPORT TRANSFER - LIMOUSINE BUS Haneda Tokyo International Airport to Hilton Tokyo (Duration 60-90mins - JPY1,230 per adult). Narita Tokyo International Airport to Hilton Tokyo (Duration 90-120 - JPY3,100 per adult). Tickets can only be purchased on the day at the Airport Limousine Bus counter located just outside the arrival areas (Orange Counter). NARITA EXPRESS TRAIN(N’EX) Narita Express Train(N’EX) is also popular way to/ from Narita Airport to/ from Shinjuku Station. (Shinjuku station is the closest train station to/ from Hilton Tokyo.) It costs 3,110 yen for regular reserve seat and 4,600 yen for Green Car(First Class Seat). It takes approximately 90 min. After your exit customs, please follow the signs to the JR Narita Express(N’EX). Upon arrival at Shinjuku station, please exit from Western Exit. You can either take taxi from there or take stairs or escalator to one level up and you can take our complimentary shuttle bus from bus stop #21. (It takes 5 min to/ from Shinjuku station to/ from Hilton Tokyo.) SHUTTLE BUS We also offer a free shuttle bus going from Shinjuku Station to Hilton Tokyo, and back to Shinjuku station. You can find the bus stop on the left of the Odakyu train station entrance (West Exit). AIRPORT TRANSFER - PRIVATE TAXI Private Taxi can be arranged directly via on-line website of Hinomaru Limousine. Our concierge team can also assist you with this booking, do not hesitate to contact us. We look forward to welcoming you at Hilton Tokyo. Hilton Tokyo
0 votes
Show all answers
If you don't have a ton of luggage and many children then Narita Express to Shinjuku station then the shuttle bus to the hotel (or a cab). If you it's more logistically difficult to navigate a big railway station ,the airport limousine is right outside Narita arrivals (all a similar story for Haneda). Airport limo is great outside peak times, and only has a few stops. On the way back there is a lot of starting and stopping as you negotiate through traffic to various hotels and bus terminals so it takes a good two hours plus. Still there is a bathroom and its easy door-to-door.
1 vote
Show all answers
Does all rooms have a bathtub?
Thank you very much for you inquiry. Most of our rooms has bathtub. Please specify this at the moment of making the reservation and we will make sure to allocate you in a room equipped with it. Best Regards, Hilton Tokyo
0 votes
Show all answers
Greetings from Hilton Tokyo and thank you for your question. We have laundry service available and there are coin laundries on the immediate vicinity. Hilton Tokyo
0 votes
Show all answers
PreviousNext
12345645
"use the free shuttle to station which puts you in the heart of things"
"if you are a Hilton Diamond member ask for the executive floor or ask if you can upgrade to the executive floor"
"Family Tip- there's a great park across the street with an amazing playground for kids"
"Don't stay here..."
"no view honestly even 36/F and don't take 36/F super noisy"
PreviousNext
12345620
PRICE RANGE
US$270 - US$674 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton tokyo hotel shinjukuhilton hotel tokyohilton international shinjukushinjuku hilton
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuNishishinjukuShinjuku
NUMBER OF ROOMS
821
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing