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We had stayed at many different Grand Hyatts in various cities and countries, as well as Park Hyatt Sydney, and the Park Hyatt Tokyo topped them all in terms of ambience and customer service.We will definitely stay there again!
Simply the best hotel experience around (and I have been around quite a bit), consistently every time. Always a pleasure to go back when I travel to Japan and I have never been disappointed. Strongly recommended, I can promise you one thing: you will want to go back.
We stayed at the Park Hyatt for the beginning and end of our trip to Japan. We chose traditional Japanese accomodation in Tsumago and Kyoto and felt that a bit of Western comfort would ease us in and out of our holiday. The Park Hyatt did not disappoint: from the moment we arrived to the moment we left we were well looked after. The rooms were spotless, well equipped and had a spectacular view of the city. The restaurants were superb. The spa and swimming pool were beautifully maintained and the staff polite and helpful. No detail was overlooked, from the apology note when they couldn't supply us with the free newspaper we chose one morning, to the delivery of the luggage we stored with them to our room on our return. We definitely will use this hotel again if we go back to Japan and will check out the chain when travelling elsewhere.
Great hotel. Great location,great staff. This is park hyatt all the way. We found the location very peaceful and easy walking distance to most attractions and the main train station. Resturants and food very good. Pool excellent and spa very nice.
The service at this hotel is absolutely unmatched. From the minute we arrived we were greeted warmly and our every need was attended to. In spite of the fact we booked our entire stay on points, the hotel treated us as they would any other revenue guest. When they didn't have a suite that we had expected for the first two nights, they apologized profusely and for the last three nights of our stay upgraded us to the most beautiful suite I've ever stayed in. Moreover, the staff remembered knew who we were even before we introduced ourselves and several of the managers came by to introduce themselves personally during our five night stay. I don't think I'll ever be able to stay anywhere else in Tokyo. This hotel is truly on another level!
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
US$503 - US$1,392 (Based on Average Rates for a Standard Room)
Also Known As
Park Hyatt Tokyo Hotel Shinjuku
Hyatt Hotel Shinjuku
Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Nishishinjuku > Shinjuku
All photos (3,214)3,214
Room & Suite (1,283)
Pool & Beach (90)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for
cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Response from Suk Ling Y | Reviewed this property |
Sorry to inform you that I was in a single king bed room. Thus, could not tell the size of the twin size bed they have. Judge from the king size bed, their twin size bed should be the Super twin size bed. As if the bed could... More
Sorry to inform you that I was in a single king bed room. Thus, could not tell the size of the twin size bed they have. Judge from the king size bed, their twin size bed should be the Super twin size bed. As if the bed could be joined together? I suppose you could, but need to move the bed out of the way of the bedside tables. In such, the bed will be off position from the intended area of the reading lights and bed board..