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Sheraton Hsinchu Hotel

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Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel
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450 Reviews from our TripAdvisor Community

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Showing 302: English reviews
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Reviewed 5 days ago NEW

Hotel well situated close to restaurant and lively street but nothing to see or do, this is a business-only location. 30 minutes in taxi from science park, 20 minutes from shopping mall "Big City". Room are very spacious and extremely well equipped with iron board, USB boards, very distinctive light control. Quiet and well isolated you're up for a good...

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Helpful?
Thank Emmanuel T
新竹豐邑喜來登大飯店, MarCom at Sheraton Hsinchu Hotel, responded to this review

Hi Emmanuel T, Thank you for taking the time to share your recent experience at the Sheraton Hsinchu Hotel. We work hard to make our guests happy. However, about the Wi-Fi signal issue, we already sent IT associate to check internet performance of the room you stayed. And it’s been improved now. We would like to help every guest, and...

Hsinchu, Taiwan
Reviewed 2 weeks ago

My wife and I stayed here one night during Chinese New Year. The building itself is quite large housing several restaurants on the 2nd floor and numerous options for rooms from a superior room (lower level floor) to the presidential suite. The rooms are clean and spacious compared with a typical hotel in Taiwan. We paid for a room with...

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Helpful?
Thank tcthepoet
新竹豐邑喜來登大飯店, marcom at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Bengaluru, India
Reviewed 3 weeks ago

I have stayed at the Sheraton Hsinchu a couple of times, always on business trips. The room is big and comfy, the staff is really friendly and most of them speak English. The bathroom is big with a nice tub and a see through glass window. The room has good WiFi connectivity and a nice desk to work on ....

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Helpful?
Thank John P
新竹豐邑喜來登大飯店, MARCOM at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Sunnyvale, California
Reviewed 4 weeks ago

I arrived at the hotel at 7:20am. They did not have a room ready for me, which was understandable. So I hung out at the lobby area until it was ready at 11am. My room was definitely worth the wait. Really like the bathroom and the TV. The pillows were comfy also. They even provide shuttle service to the nearby...

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Helpful?
Thank Buaya123
新竹豐邑喜來登大飯店, Marcom at Sheraton Hsinchu Hotel, responded to this review

It's our pleasure to have you here, we will keep improving it when you meet us next time.

Quezon City
Reviewed 4 weeks ago

This hotel definitely falls under the category of the Sheraton Grande hotels. Twin towers, grand lobby and complete with all the amenities you can expect from a 5-star hotel. The suite room (courtesy of a Platinum upgrade) was large and tastefully decorated in a modern style. One enters into a separate dining and living area with its own bathroom. The...

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Helpful?
Thank valmun
新竹豐邑喜來登大飯店, MARCOM at Sheraton Hsinchu Hotel, responded to this review

Thank you for staying with Sheraton Hsinchu Hotel. We appreciate your feedback, and we will keep our amenities and service for every guest.

Mumbai (Bombay), India
Reviewed 13 January 2017

Pros: Well equipped hotel with all that you need for a business trip. There are convenience stores nearby. There are places to get food at even odd hours of the day nearby. Staff is polite,helpful and courteous they are always having a smile. Rooms are big enough. Breakfast is great with enough variety and sufficient space to accommodate a large...

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Helpful?
Thank Rho1
新竹豐邑喜來登大飯店, Marcom at Sheraton Hsinchu Hotel, responded to this review

We appreciate that your feedback for all experience. And I will directly address the laundry issue to the related department.

Canada
Reviewed 10 January 2017

Hotel is a bit out of the way, but there is a shutte to downtown. Nice upgrade to a suite, room was very quiet. Huge hotel, 2 buildings. Restaurant breakfast was disapointing. Lots of selection but everything felt off, cold/dry, not right. Lounge breakfast was simpler but better. No complaints.

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Helpful?
Thank vanabb
新竹豐邑喜來登大飯店, Marcom at Sheraton Hsinchu Hotel, responded to this review

Thank you for choosing Sheraton Hsinichu Hotel, and we appreciate your feedback. I will directly address your issue to related department.

Washington D.C.
Reviewed 7 January 2017

Spent 2 nights here in December (25th & 26th). The hotel is grand in size and upon entering the lobby, you know instantly that it is on the high end side of the spectrum. I arrived early in the morning with plans of dropping off my luggage and returning later in the evening to check-in. They actually pre-checked me in,...

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Helpful?
Thank heysnoopy
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

It's our pleasure to have you here, we will keep improving it when you meet us next time.

Taipei, Taiwan
Reviewed 28 December 2016

Although this is not my first time to stay here, Sheraton Hsinchu always make me feel like at home. Their staffs are well trained and very kind to help the guests. If you want to do some exercise, you should try their gym and swimming pool because the facilities are very good and clean. For breakfast, they have many kinds...

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Helpful?
Thank ab8328
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Shanghai, China
Reviewed 18 December 2016

Excellent hotel with excellent service! Had a great visit and would be happy to comeback soon. Even when I had a small issue with my room, but the staff did everything to solve it as quick as possible.

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Helpful?
Thank Fredrik-Lundqvist
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Sheraton Hsinchu Hotel

Address: No.265 Section 1, Guangming Sixth Road, Zhubei City, Hsinchu County 302, Taiwan
Region: Taiwan > Hsinchu County
Price Range: £108 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Hsinchu Hotel 4.5*
Number of rooms: 13
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hsinchu Hotel staff and other travellers.
4 questions
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West Linn, Oregon
over a year ago

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Questions? Get answers from Sheraton Hsinchu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher level floors cost more even with similar areas as lower level floors.”
 of 5 bubbles tcthepoet, 8 Feb 2017 | Read review
“The rooms hardly have views but who needs a view when you have a comfy bed and excellent tub.”
 of 5 bubbles Gorgeousbella, 10 Sep 2016 | Read review
“Ask for the Club floors”
 of 5 bubbles garyt200, 15 Aug 2016 | Read review
“Does not matter. Each room is excellent.”
 of 5 bubbles UlasYuksel_Tr, 9 Aug 2016 | Read review
“This hotel has two wings, get the room in the wing which has fitness center.”
 of 5 bubbles rohita986, 19 Jul 2016 | Read review
5 of 5