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Traveller (23)
Room & Suite (4)
Dining (3)

About

Location
Cleanliness
Service
Value
Property amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Airport Transportation
Laundry Service
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
Charming
HOTEL CLASS
176Reviews
36Photos
1Q+A
19Room tips
Traveller rating
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  • 28
  • 22
  • 18
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Popular mentions
As residents of Balmedie, my family have enjoyed the food at the White Horse for over 10 years and any general hiccups along the way have always been dealt with accordingly and professionally. What my family witnessed today was disgraceful. We had relatives visiting from the
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Response from White H, Owner at White Horse Inn
Responded 24 Oct 2018
Tinkerbell1912, thank you for taking the time to tell us about your experience, although it does not make comfortable reading, the feedback is important in allowing us to make improvements. Our communication on the day was not good enough and we missed opportunities to rectify the issues. The Bavette cut of beef that was the sharing roast on the day of your visit is best cooked rare. Further cooking will cause the meat to be tough. This should have been explained to you upon ordering. We should have encouraged you to choose another dish if rare meat was not to your liking. Andy the head chef made an attempt to take responsibility for the issue by talking to you personally and explain why we don’t cook this cut of meat throughout. He also tried to understand why this was not explained to you earlier. This clearly was not how it came across. We should have offered some compensation on the day for the breakdown in communication. We have revisited the staff training on the sharing roast as a result of your comments. I spoke at length with a member of your party after the event and offered a return visit on me. I was informed this was not necessary. Thanks for your feedback.
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went here for an evening meal with the family, ranging from 90 years old to 9 months old, The food was excellent, the staff were friendly and attentive without being overbearing and the atmosphere was great, kids are well catered for, toy boxes and change stations even in the
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Response from White H, Owner at White Horse Inn
Responded 24 Oct 2018
Thanks for your feedback, it’s important to let the staff know they are getting it right, much appreciated. Hope to see you again soon.
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My husband and I chose the White Horse as our wedding reception venue. Mainly due to it's convenient location for the majority of our guests and the helpfulness and enthusiasm of the staff during our viewings. Charlotte was in charge of making sure our big day went smoothly and
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Response from White H, Owner at White Horse Inn
Responded 24 Oct 2018
It was a delight to host your wedding and we really appreciate you taking the time to let us know. Charlotte was thrilled to get your feedback. Thanks again.
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We have been to the Whitehorse a number of times. The launch of a new menu encouraged us back and we took our grand children for an early dinner. Service was friendly and our order was taken. Our drinks arrived and after a lengthy wait the children’s milk shakes arrived as well.
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Response from White H, Owner at White Horse Inn
Responded 24 Oct 2018
Thanks for passing on your thoughts regarding your visit in September. I remember your table and service was sloppy. Sorry for this. I recall seeing the baked haddock and assumed you had ordered a GF dish. Sorry you had been delivered the wrong food. We do attempt to say thanks and goodbye to every customer and we should have managed this more pacifically with your table. We have a bit to work on here so, thanks for bringing it to our attention.
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Popped in past while at beach with dogs. Surprised they had a 2 course deal for £10 I opted for chicken coupons and chips with a salad...followed by a ginormous sticky toffee pudding with ice cream. Both were delicious...staff a bit slow but polite and helpful. Will deffo pop
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Response from White H, Owner at White Horse Inn
Responded 24 Oct 2018
Thanks Steve, we nearly nailed it – have bought the team some Red Bull!
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Tables set
Photo provided by managementWhite Horse Inn
en suite
Photo provided by managementWhite Horse Inn
double bedroom
Photo provided by managementWhite Horse Inn
Double Room
We do welcome dogs to join you on you stay. Dogs are allowed in the rooms, attended at all times please, and in our lounge area of the restaurant. An addition charge of £10 per night per dog will apply.
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"the annex is at the back of the hotel away from the road and quiet"
"All the rooms seemed to be quiet."
"Good if you want cheap accommodation"
"Only saw 1 room. All at the rear"
"I think it is all ground floor, so no issues there."
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PRICE RANGE
US$63 - US$85 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
white horse hotel balmedie
LOCATION
United KingdomScotlandBalmedie
NUMBER OF ROOMS
20
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