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The Parkway Hotel & Spa

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Traveller (315)
Room & Suite (43)
Dining (17)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Sauna
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Park View
Business
HOTEL CLASS
Hotel links
Visit hotel website
1,367Reviews
322Photos
12Q+A
100Room tips
Traveller rating
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  • 37
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Popular mentions
Although I was unwell on my visit to this hotel, I was well looked after by Kelsey, Andrew and Garin, our room was clean, I wasn't well enough to try the pool but it looked very inviting, Andrew has a good understanding of gluten free options and makes sure the staff understand,
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Hotel's Favourite
On walking through the doors you are immediately met with a wonderful ambiance and a roaring fire. Check in was smooth. Our room was on the ground floor - it was spotlessly clean, extremely well furnished to a very high standard with every amenity you could need (except a
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Response from Kerry J, General Manager at The Parkway Hotel & Spa
Responded 23 Mar 2018
Dear Val G, Thank you so much for taking the time to post such an amazing review of our hotel. We are truly delighted that you enjoyed your stay with us and that you found our team of staff to be second to none. We have extremely friendly and hard working staff here at the Parkway and we are so pleased that came across during your stay. Thank you for mentioning the delicious food in our restaurant and lounge bar, I can't manage the full afternoon tea either and have to opt for the cream tea! The afternoon tea menu will change shortly so maybe you will manage it next time you visit. We look forward to welcoming you back to our hotel very soon (hopefully we will win the rugby again!) Best wishes Kerry Jennings General Manager
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A lovely hotel, staff Very friendly and very helpful. Rooms were fabulous..clean and beds very comfortable. Housekeeping brilliant rooms cleaned liked you were stepping in for the first time. Great pool, spa, steam room and sauna. Would highly recommend, for a 4* hotel the
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We recently had a private function at the Parkway hotel in Cwmbran, Wales. The hotel was very welcoming and our waitress for the evening,Kelsie Tucker, was amazing! She really made sure that we were well looked after and was a great ambassador for the hotel! Thank you Kelsie!
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Had amazing service during the wake of an old friend. The venture was good, food was tasty and the service was lovely. Especially brilliant was our waitress Kelsey Tucker, she was friendly and efficient 🙂🙂🙂
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Response from Kerry J, Manager at The Parkway Hotel & Spa
Responded 5 days ago
Dear Kate E, Thank you for reviewing our hotel and for your kind comments regarding our team members at the Parkway. I do hope that you are able to return to the Parkway hotel in the near future. Kind regards Andrew Herron Operations Manager
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1234569
Hello, yes there is hairdryer in all bedrooms Kerry
1 vote
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Can we bring our dog.
Unfortunately we do not allow dogs into the hotel, unless they are a guide dog or a medical detection dog. Kerry
0 votes
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Hello, We have plenty of spaces at the front and back of the hotel so I'm sure you will be fine. See you Friday! Kerry
0 votes
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Yes please, the Spa can get very busy. Contact the hotel direct to arrange treatments. See you soon Kerry
1 vote
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They certainly have a "V" option or several on the menu. As to the wheat thing. It may be best to phone and ask the hotel, Things like pasta etc have wheat in so that's a little awkward.
1 vote
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123
"I have always asked for a quiet room"
"If you require a ground floor ensure that you ask for one"
"Rooms at the rear of the hotel overlook a quiet field."
"Some Rooms have just undergone refurbishment so would ask for one of those or one of their new rooms"
"Ground floor for wheelchair access."
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PRICE RANGE
US$101 - US$190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western newportnewport best western
FORMERLY KNOWN AS
Best Western
LOCATION
United KingdomWalesSouthern WalesTorfaenCwmbran
NUMBER OF ROOMS
80
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