The Parkway Hotel & Spa
Cwmbran Drive, Cwmbran NP44 3UW Wales
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Dining (41)
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What is Travellers’ Choice?
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Individually wrapped toiletries
Updated 26/07/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/07/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 3 in Cwmbran
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travellers make The Parkway Hotel & Spa their hotel of choice when visiting Cwmbran. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
Greenmeadow Community Farm (1.8 mi), located nearby, makes Best Western Newport a great place to stay for those interested in visiting this popular Cwmbran landmark.
Guest rooms offer a flat screen TV and air conditioning, and Newport Best Western makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, room service, and newspaper. In addition, guests can enjoy a pool and an on-site restaurant during their visit. As an added convenience, there is free parking available to guests.
Cwmbran has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Page's Fish & Chips, Mr Chippy, and Maendy Fish And Chip Shop, which are serving up some great dishes.
Looking to explore? Then look no further than Llanyrafon Manor (1.0 mi) and Cwmbran Stadium (0.7 mi), which are some popular Cwmbran attractions – all conveniently located within walking distance of the hotel.
At The Parkway Hotel & Spa, your comfort and satisfaction come first, and they look forward to welcoming you to Cwmbran.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Billiards
Taxi service
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Darts
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Flatscreen TV
Bath / shower
Complimentary toiletries
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Location
Full view
Contact
Cwmbran Drive, Cwmbran NP44 3UW Wales
Getting there
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1658Reviews13Q+A100Room tips
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We stayed for four nights on a tour. Hotel amenities were good, plenty of public space and a good spa/pool. Grounds were well-kept with lots of flowers and outdoor seating. Catering was generally good but somewhat limited. Rooms were quiet and had the usual amenities. Staff were friendly and helpful. Location was convenient for access but not particularly attractive, being more or less on an industrial estate. Overall the place suited us well.
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Date of stay: June 2022
Location
Cleanliness
Service
Helpful
Excellent hotel facilities. We were on an organised tour but if we hadn't there are lovely gardens, deck chairs and catering facilities to spend a lazy day. Our room facilities were very good and clean. Would have been good to have bathrobes and newspapers provided at an extra cost
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Date of stay: June 2022
Value
Cleanliness
Service
Helpful
Service was good from waiting staff generly but rubbish from management/reception. Room did not get cleaned until after 5 o'clock on the second day only after telling reception to get it done. We had vacated the room for over 7 hours to allow for cleaning to enable prep for a wedding. Reception was not at all concerned. Room was small and uncomfortable with a lumpy soft bed and a TV that was not usable for the two days. No a/c and only one of the two supplied fans worked.( & plenty of spiders and webs) Food was good and well cooked. (Chips could be crispier) Bar was expensive and elimited, not very well managed. All priorities were being given to spa customers and a big football party. Never mind the small wedding party (only about 100) Everything was dated and jaded and not very well kept.…
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Date of stay: June 2022
Value
Location
Service
Room Tip: Find somewhere else.
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Helpful
Went there for two nights on 10/06/22 looking forward to unwinding and relaxing in the spa. The decor is dated, and the room offered was exactly opposite to what we requested (quiet location). The reception staff does not have local knowledge which one would expect if you are a new area. The worse thing is, on the second day around 6 pm the jacuzzi was unceremoniously closed (overheating thermostat sighted as the reason) There was a wedding party and wonder whether overuse of the spa may have caused this? The lady at reception asked the GM who conveyed to offer compensation, she even asked how much and I said it is to her discretion. Low and behold in at checkout the same lady (who seemed does not like people of colour) renaged on the promise and said what compensation? Hence my generosity turned into disappointment. At £140/night it is a grossly overrated and unclean place - it is better to stay at a Premium Inn at least it is reasonable and they do not make false promises. Enjoying a jacuzzi does make difference to someone like my friend who has chronic back problems which we did mention at check-in however the management doesn't care. The only thing good is the kitchen, food, and bar staff who performed well. AVOID at all cost in these high cost ogf living, it is certainly not a breathtaking experience…
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Date of stay: June 2022
Value
Service
Sleep Quality
Helpful
Big hotel but very little noise, situated in nice grounds with no traffic noise. Lovely big lounges with nice easy chairs. Dining room well laid out with all staff smartly dressed and very smart. Slight issue with the kitchen. Waitress on two nights hand running was asked to change the vegetables to peas. Chef didn’t read it! So meal came out as per menu. Again on both occasions the peas were not cooked! Third night- finally ok. Rooms ok but we noticed some rooms at end of corridor were cold even in the summer. Portable heaters left in room which we used. No newspaper service which they had pre pandemic but have dropped it now- why ?
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Date of stay: June 2022
Location
Cleanliness
Service
Helpful
We booked the Parkway hotel for an afternoon tea to celebrate a family Bridal shower for my daughter. The food was presented beautifully, a good variety of sandwiches and cakes and they even accommodated for vegetarian and vegan members of our group. The vegan cakes were delicious. Tea, coffee & fruit teas were available and refreshed regularly. Thank you to Tristan and the staff serving us, who were very professional, helpful and nothing was too much trouble. Thank you We would thoroughly recommend
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Date of stay: June 2022Trip type: Travelled
Helpful
Hotel has a nice ambiance. Check-in was smooth. Room on ground floor was clean and of a decent size. Breakfast had good variety and plentiful. Swimming pool is 15m. Leisure centre opens at 6.30am but gaining access was tricky as you need to get a pass from Reception which is unmanned at 6.30am. Night porter was very helpful and did his best to help with access but found there were no passes in the Reception area. He rang the centre and banged on the door but to no avail. Eventually got spotted by another swimmer who let me in. On first night a team of teenage footballers enjoyed some shenanigans running up and down corridors, and locking each other out of rooms - the poor night porter has a tough time of it. Getting hold of a taxi for 4 people before 9am in the morning was impossible. Can't blame the hotel. All told a good hotel and I will return.…
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Date of stay: June 2022
Helpful
Wonderful customer service, nothing was too much trouble. Each and every staff member greeted us with a smile and hello. So refreshing. Food was delicious, hot with lots of choice. A family run business with a passion for top quality customer service. Thankyou, you should be very proud of all staff members.
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Date of stay: June 2022Trip type: Travelled
Helpful
Beautifully clean, friendly team, yummy breakfast . We are going back . An immaculate room with fabulous facilities, beautiful bedding , rainforest shower .. fluffy white towels and a robe and slippers . Can’t wait to return to this family run hotel.
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Date of stay: May 2022Trip type: Travelled
Helpful
Just come back from a three day stay at the Parkway Hotel and Spa. We had a lovely time from start to finish. A warm welcome from the moment we arrived. All the staff were great. Good food,comfortable room. The hotel has relaxing public areas and is set in lovely grounds. Really enjoyed the Hotel Spa. Would strongly recommend.
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Date of stay: May 2022Trip type: Travelled
Helpful
PRICE RANGE
US$168 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western newport, newport best western
FORMERLY KNOWN AS
Best Western
LOCATION
United KingdomWalesSouth WalesTorfaenCwmbran
NUMBER OF ROOMS
80
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Claim Your Listing Frequently Asked Questions about The Parkway Hotel & Spa
Which popular attractions are close to The Parkway Hotel & Spa?
Nearby attractions include Cwmbran Stadium (0.7 miles).
What are some of the property amenities at The Parkway Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Parkway Hotel & Spa?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at The Parkway Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Parkway Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Parkway Hotel & Spa?
Conveniently located restaurants include Greenhouse, Cafe Bar & Afternoon Tea, and Three Blackbirds Inn.
Are there opportunities to exercise at The Parkway Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Parkway Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Parkway Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Parkway Hotel & Spa?
Many travellers enjoy visiting Caerleon Roman Fortress and Baths (3.1 miles), Caerleon Amphitheatre (2.6 miles), and Tredegar House (4.9 miles).
Does The Parkway Hotel & Spa have any great views?
Yes, guests often enjoy the park view available here.