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30 Apr 1 May
1 room, 2 adults, 0 children12
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US$1,790
US$1,569
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Certificate of Excellence
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You need to pay for housekeeping gratuity & resort charge (no idea what's it) for daily basis; Porterage even you did not request for it; bottled of water is not free for a 5 star hotel and it is $6.75/bottle! Overall the service is fine...More
Review collected in partnership with Hyatt Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank lovetat2018
Response from Guest1_Relations, Guest Relations Manager at Hyatt Regency Aruba Resort and CasinoResponded today
Dear lovetat2018,
I am very sorry that you were unhappy with your experience with us. The fees of which you describe would have been a part of an agreed contract group stay. I apologize that you were alarmed and I have shared your review with...More
Great location. Amazing amenities. We arrived with plans to explore the island and see the different sites...... but we didn't want to leave the resort. The staff was amazing, they catered to our every request. We can't wait to return!!!
Review collected in partnership with Hyatt Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
2 Thank April S
Response from Deborah W, Guest Relations Manager at Hyatt Regency Aruba Resort and CasinoResponded 19 February 2018
Dear April S, We have received the wonderful comments you entered on TripAdvisor and want to thank you personally for sharing your positive experience with us. We can't wait to welcome you back.
I would recommend staying at the Hyatt Regency Hotel. The resort was beautiful we enjoyed the pools, slide,beach everything was perfect. We didn't want to leave the resort. Our room was clean and very comfortable with a lovely view .We took a walk and looked...More
Thank Sharon L
Response from Guest1_Relations, Guest Relations Manager at Hyatt Regency Aruba Resort and CasinoResponded today
Bon dia Sharon L,
Thank for the incredible review and for making Hyatt Regency Aruba your destination resort. I am pleased to read that you had such a great experience at the pools, on the beach, while relaxing your room and of course when communicating...More
Hotel and staff were as advertized. disappointed that there was very little night entertainment, like the other hotels. Would have enjoyed a place to drink and dance, which this hotel didn't have. Asked to use my points to upgrade to the club level, which they...More
Review collected in partnership with Hyatt Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Where do I start :
- Never seen a hotel charge as additionals - Resort charge, housekeeping gratuity, Porterage gratuity + 4 different taxes on top of the room rates. These additionals counted to roughly 100 usd per night.
- Everything you need from once...More
1 Thank contactmathew
Response from Guest1_Relations, Guest Relations Manager at Hyatt Regency Aruba Resort and CasinoResponded today
Dear contactmathew,
I apologize that you felt we were not more forthcoming in the charges that were a part of a contracted group stay. We want all of our guests to have rewarding experiences that leave them with fond memories of our resort and our...More