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Barcelo Aruba

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Barcelo Aruba
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5,032 Reviews from our TripAdvisor Community

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Showing 4,459: English reviews
Morristown, New Jersey
Level Contributor
297 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed yesterday NEW

Actually a (- 1 ) if I could. Still in the process of switching over from Occidental. Half the staff cares the other half doesn't give 2 ...... the food was very disappointing. I have had better food in the US NAVY on a ship in the middle of the ocean. A lot of the food dried out, over cooked.... More 

Thank jaybirdrcky
College Point, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

I booked a vacation in September for my fiancee's birthday. The customer service was absolutely horrible. I asked for an early check in and of course the room wasn't ready, I also booked a king size ocean view room. The response i received from the hotel staff was " I can move the double beds together if you like". My... More 

2 Thank system3311
Lansdale, Pennsylvania
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW

This hotel was formerly Occidental Aruba Grand. The new company took over a while ago but things are starting to happen now, some not for the better. We have stayed at this hotel since the midy 1990s and have made MANY friends here. This time I must say that the staff is wonderful, as usual, BUT The stress and tension... More 

1 Thank Barb R
Holyoke, Colorado
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 days ago NEW

The beach is beautiful. The rooms are clean, spacious, and well appointed. The staff are very friendly. We paid for the Royal Club. I would not do that again. The best benefit was that they setup chairs for you each morning on the beach. Other than that, there is minimal benefit. For Royal Club: * room service is included *... More 

1 Thank Patrick L
Saint Louis, Missouri
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW via mobile

Just returned last night from our trip. To be fair, Barcelo Aruba just had their grand opening this past weekend. This was the Occidental Grand. The hotel is beautiful, well kept and clean. Enjoyed everything about it except the food. The best restaurant is the Japanese. Now that Barcelo has taken over, I hope they will review the food menu!... More 

Thank Julie J
Diego Martin, Trinidad
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

I came here on a day pass, so I can't say anything about the rooms. But the facilities were pretty nice. The food wasn't anything special, but the swim up bar at the pool was great. They had a nice bar and huts all across the beach which was pretty cool. They even had cushioned beds at the pool. It... More 

Thank Johnny L
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

Was nice enough. Food was just okay. Not sure where the non-motorized water sports were. First time to Aruba, beautiful place. The weather wasn't great but we all had a good time. The concierge was very helpful and booked a great ATV tour of the Island for us. The buffet meals were just okay. The Asian and Italian restaurants were... More 

2 Thank Sarah C
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear Sarah C, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Occidental Grand Aruba Management Aurelia Croes / Quality Manager More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago NEW via mobile

I consider my husband and I well-traveled and felt this resort was average or below average. We stayed in the royal club and were not thrilled with the concierge service. I called ahead to notify them via phone at Barcelo that it was my husbands birthday on arrival and our anniversary while there and they had NO record of this.... More 

3 Thank HeatherTBH
Aurelia C, Quality Managers at Barcelo Aruba, responded to this review

Dear Heather TBH, Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we did not meet your expectations. We just... More 

St. Petersburg, Florida
Level Contributor
5 reviews
Reviewed 1 week ago NEW

Renato was our waiter every morning for breakfast....absolutely loved this man! Hardest working man in the facility. He was so entertaining and pleasant. We looked forward to seeing him every day. Also Cedrick in security personally saw to our every need and made sure that myself and my daughter were well taken care of every evening. A true gentleman!! Alexis... More 

Thank bonnie0762
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear bonnie0762, On behalf of the whole team of Occidental Grand / Barcelo Aruba we thank you from the bottom of our heart for taking the time to share your experience with us. It is a real pleasure and a true motivator to receive feedback like this. We agree with you that all of the above mentioned staff do an... More 

Lowell, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Booked an all day excursion outside cruise ship company. Only ten minutes by cab from cruise ship terminal. This was one of the highlights of our vacation. All inclusive, included meals, drinks, towels. Nice beachfront including chairs and beautiful pool with swim up bar. The food in the dining room was by far better than the food served on the... More 

Thank jimwrt
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear jimwrt, Thank you so much for your wonderful feedback. By all means you should book a whole week stay with us. I can assure you that you will not regret it. Looking forward to host you again in the near future. Warm regards, Occidental Grand Aruba Management Aurelia Croes / Quality Manager More 

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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in Palm Beach, Aruba, this resort features all the ingredients for a unique vacation: a location right on the beach, turquoise waters, the fine white sands of the Caribbean, and warm weather throughout the year. This high-end Aruba All-Inclusive resort is the best vacation destination for families and couples. The Occidental Grand Aruba All Inclusive Resort is close to many tourist attractions and just steps away from the entertainment, lounges, discos and shopping areas the island has to offer. ... more   less 

Additional Information about Barcelo Aruba

Address: J.E. Irausquin Boulevard 83, Palm - Eagle Beach, Aruba (Formerly Occidental Grand Aruba All Inclusive Resort)
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: £262 - £536 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Aruba 4*
Number of rooms: 370
Reservation Options:
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Also Known As:
Occidental Grand Aruba Hotel Palm/Eagle Beach
Occidental Aruba
Aruba Grand Occidental
Occidental Hotel Aruba
Grand Aruba
Barcelo Aruba Palm - Eagle Beach
Hotel Style:
#12 Luxury Hotel in Palm - Eagle Beach
#15 Spa Hotel in Palm - Eagle Beach
#15 Top resorts Hotel in Palm - Eagle Beach
#19 On the Beach Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Aruba staff and other travellers.
321 questions
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1 month ago

See all questions (321)

Questions? Get answers from Barcelo Aruba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to Holiday Inn 2 doors down and the place was WAY cleaner and nicer”
 of 5 bubbles jaybirdrcky, 3 Dec 2016 | Read review
“North Tower, also ask for a room overlooking the pool.”
 of 5 bubbles BarbR97, 2 Dec 2016 | Read review
“Choose the Royal Club”
 of 5 bubbles ggsearch, 26 Nov 2016 | Read review
“Pay for the upgrade to royal club. The restaurant alone is worth the extra charge.”
 of 5 bubbles cwmulligan, 17 Nov 2016 | Read review
“Go Elsewhere”
 of 5 bubbles afire18, 17 Nov 2016 | Read review
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