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03/12/2017 04/12/2017
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    Hotel Club Acuario

    Calle 248 y 5ta ave | Marina Hemingway, Playa, Havana 10400, Cuba
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    03/12/2017 04/12/2017
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     4 people are viewing this hotel
    US$107
    US$109
    Traveller (310)
    Room & Suite (94)
    Dining (76)
    IBEROSTAR Parque Central
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    Overview
    • Excellent14%
    • Very good19%
    • Average22%
    • Poor16%
    • Terrible29%
    Travellers talk about
    Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Restaurant
    Poolside Bar
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (350)
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    1 - 5 of 147 reviews

    Reviewed 4 days ago via mobile

    Firstly, the positives. It is a great location with lovely views and when we were there, it was very windy but did not feel the wind outside but the noise inside the room was often disturbing. The staff are very helpful and amazing people. Bread...More

    Thank Vina P
    Reviewed 30 August 2017

    The reviews never shy me away from going places because to me it's about my personal experience. This place was amazing like Cuba itself. The people are very nice, the service is outstanding, and they accommodate you in any way they can. Everything in Cuba...More

    1  Thank Tempestt W
    Response from ConsueloAcuario, Director de Relaciones Públicas at Hotel Club AcuarioResponded 7 September 2017

    Good morning Tempestt W. Thank you for writing your opinion. We feel very satisfied when our clients are happy with the services they receive in our hotel, that is our main objective. We hope you come back again, and once more you decide to stay...More

    Reviewed 19 August 2017 via mobile

    I went to this all inclusive hotel realizing that it is a three star hotel in Cuba. I went there for the cultural experience, not to be pampered. If you want to be pampered, pay double the money and go to a five star. I...More

    1  Thank Richard M
    Response from ConsueloAcuario, Director de Relaciones Públicas at Hotel Club AcuarioResponded 7 September 2017

    Good Morning Richard M. Thank you for writing your comment. We feel really satisfied with your opinion about our staff and services. That is our main objective, to make our guest feel like at home. We hope you return to Cuba again and once more...More

    Reviewed 1 August 2017

    Holiday booked by a family member through a travel agency at this all inclusive hotel with a description like "Sea view and swimming pool". Well this is right, but do not expect to see white sand beach in front of the hotel. This is a...More

    4  Thank Guilaume77
    Response from ConsueloAcuario, Director de Relaciones Públicas at Hotel Club AcuarioResponded 5 August 2017

    I am really sorry that you left with that opinion. I changed your room, for a better one on the first floor, and gave you a bottle of wine to try to compensate you, for all the inconvinients you had and tried to make you...More

    Reviewed 30 May 2017

    -Ok Pool -Elevator broken during our whole visit -Air-conditioning broke down for 24 hrs- no apology -Cleaning was awful and terrible, we found cigarrette butt and feces in the toiletbowl - no apology -Sewage water coming out from the bathroom floor drain - no apology...More

    2  Thank Paula V
    Response from ConsueloAcuario, Director de Relaciones Públicas at Hotel Club AcuarioResponded 28 June 2017

    Good morning. I just read your comment, and I would like to apologize for all the inconvinients you had during your stay. I have a question for you: Did you talk to any person in the hotel about the problems you had? Because no one...More

    IBEROSTAR Parque Central
    7,087 reviews
    #1 of 80 hotels in Havana
    9.4 mi
     
    Melia Habana
    3,492 reviews
    #2 of 80 hotels in Havana
    3.7 mi
     
    Hotel Palco
    147 reviews
    #41 of 80 hotels in Havana
    2.7 mi
     
    H10 Habana Panorama
    1,662 reviews
    #26 of 80 hotels in Havana
    4.0 mi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Free Parking
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$73 - US$141 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Evoline ltd, HotelsClick, Cancelon and TripOnline SA so you can book your Hotel Club Acuario reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Ciudad de la Habana Province >
    • Havana
    • Also Known As
    • Acuario Hotel Havana
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    Traveller (310)
    Room & Suite (94)
    Dining (76)
    Pool & Beach (70)
    Hotel & Grounds (212)
    Bathroom (21)
    Family and Play Areas (6)
    Nearby
    Melia Habana
    3,492 reviews
    3.71 miles away
     
    Four Points by Sheraton Havana
    126 reviews
    3.85 miles away
     
    Hotel Palco
    147 reviews
    2.74 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Vina P
    7 November 2017|
    AnswerShow all 2 answers
    Response from Tempestt W | Reviewed this property |
    How much would it cost from to take a taxi from Jose Marti Airport to Cubanacan Club Acuario hotel? $30 Do taxis accept credit cards? No Is it possible to exchange travellers cheques at the airport? I doubt it but Im not... More
    1
    Vote
    Bo-Bo C
    5 September 2016|
    AnswerShow all 2 answers
    Response from YogiJuancarlos | Reviewed this property |
    It Might vary from room to room. My particular room did have a working dryer and the front desk had a spare one for borrowing.
    1
    Vote
    jdacosta16
    26 June 2016|
    AnswerShow all 4 answers
    Response from Arley H | Property representative |
    Hello, we will be very happy to have you here as a guest but we have to tell you that we have not ground floors rooms and our main restaurant is in a second floor, that would be really difficult for you, have a good day
    1
    Vote
    Google Translation
    Room Tips
    "Rooms closer to the pool are better lit and have more traffic but rooms further from the pool area are..."
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    "overlooking the harbour"
    Read review
    "Rooms on the main building (same as front desk) are in better condition but not the best one."
    Read review
    "Sleep with one eye open."
    Read review
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