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Memories Miramar Havana

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Memories Miramar Havana
Memories Miramar Havana
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872 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Braintree, United Kingdom
Reviewed 4 days ago NEW

Good hotel for Cuba, we stayed overnight on a trip to Havana so it was adequate for our needs. Large rooms and beds, great views. Rather tired looking bathroom, as are most in Cuba. No loo paper despite requesting some from reception. The room smelt of stale tobacco smoke but not strongly. Cocktail bar was good.

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Helpful?
Thank Pam C
General M, Director General at Memories Miramar Havana, responded to this review

Dear guest, Thank you for having chosen Memories Miramar Habana, we are sorry for the inconveniences you may had during your stay with the tobacco smell and the lack of paper, although we are happy to know that you enjoyed our facilities. We really hope to see you soon again in Memories Miramar Habana. Valerio Lanzarotti, General Manager

Jersey City, New Jersey
Reviewed 5 days ago NEW

The hotel room was clean if a bit dated. It took me a while to figure out how to flush the toilet, finally just took my foot and pushed down on this stump in the back. Think I was lucky as the room was comfortable without the air conditioner on. In fact, I turned it off several times because I...

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Helpful?
Thank penneyb
General M, Director General at Memories Miramar Havana, responded to this review

Dear guest, Thank you for having chosen Memories Miramar as your holidays destination, we are sorry for the inconveniences you may had during your stay. Although we happy to know that you found our staff friendly and helpful and that you felt comfortable and that you will come again. We really hope to see you soon. Kind regards, Valerio Lanzarotti,...

Reviewed 1 week ago

The hotel facilities are great, the staff at the bar were top notch as were the kitchen, staff at reception not so good. We had a mix up with our booking and when finally resolved we were treated like second class citizens for the remainder of the stay. Lessons in empathy needed there. Leaving that aside, the rooms are spacious...

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Helpful?
1Thank Allan O
Leek, United Kingdom
Reviewed 2 weeks ago

We stayed here for 4 nights during our tour of Cuba. The rooms were spacious and comfortable. The breakfast was excellent with a huge choice. The cafe had good food at a reasonable price. A nearby supermarket provided an opportunity to buy cheap snacks and drinks and to see what was on offer to local residents. The hotel is away...

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Helpful?
Thank Linda P
General M, Director General at Memories Miramar Havana, responded to this review

Dear appreciated guest, On behalf of the management and the staff from Memories Miramar Habana we would like to thank you for your positive comments about our Hotel. We hope that Memories Miramar Habana will be your hotel in your next time to Cuba. We will do our best to make you have a wonderful stay. Best regards, Valerio Lanzarotti,...

Amsterdam, The Netherlands
Reviewed 2 weeks ago

stayed here for 3 nights in December. located in a quiet area of Havana (miramar), so you will need to take a taxi everywhere you want to go. lobby looks decent, and check in was speedy. Room is in need of an update, but that is something that is to be expected in Cuba I guess. bathroom was decent, however...

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Helpful?
Thank ruudv100
General M, Director General at Memories Miramar Havana, responded to this review

Dear guest, We would like to transmit you that we are sorry to know that we did not fulfill your expectations, it is true that the hotel is not in down town but there is a tourist bus stop next to the hotel, we are working on our hotel's renovation, as you know Cuba's weather very humid, so is not...

Reviewed 3 weeks ago

Housekeeper- Yeline was very creative, our rooms were so pretty. WIFI was horrible, It can only be connected for 2 mins, basically you can only send one message. Food was good, better than Blau Marina Varadero.

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Helpful?
Thank Elaine W
General M, Director General at Memories Miramar Havana, responded to this review

Dear guest, On behalf of the management and the staff from Memories Miramar we would like to thank you for your positive comments about our Hotel. We hope that Memories Holguin will be your hotel in your next time to Cuba. We will do our best to make you have a wonderful stay. It will be pleasure to welcome you...

Guildford, United Kingdom
Reviewed 3 weeks ago

On entering the hotel,the lobby was very nice.Staff were friendly.On entering our room, we found it to be very basic. There was no tea or coffee making facilities, the sheets did not fit the bed and handles missing on cupboards and draws. Breakfast was excellent as was our evening meal.However the bar staff were slow to serve, even though they...

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Helpful?
1Thank mark t
General M, Director General at Memories Miramar Havana, responded to this review

Dear guest, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations and for all the inconveniences you may had during your stay in our resort. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable...

Albany, Georgia
Reviewed 4 weeks ago

Location is not near anywhere you can walk to, next to Four Point by Sheraton hotel. not near any shops, restaurants, in somewhat quiet neighborhood. Lobby: large, with bar area...every other night or so it has very good live entertainment with singers and band. Wifi: only in the lobby. You can buy Wifi card at the front desk, cost 4.50...

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Helpful?
2Thank devonmax123
General M, Director General at Memories Miramar Havana, responded to this review

Dear guest, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely hope to have the opportunity to prove ourselves in...

Tuxedo, North Carolina
Reviewed 4 weeks ago

I checked in to this hotel with a tour group the day before the official memorial service for the recently deceased Fidel Castro. Some of the international dignitaries who would be speaking at the ceremonies were staying at the hotel, so I am certain my stay could be classified as atypical. If you"re looking for a decent hotel where you...

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Helpful?
1Thank ChefMarkChristopher
General M, Director General at Memories Miramar Havana, responded to this review

Dear guest, We would like to thank you for having chosen Memories Miramar as your holiday destination, we don't really understand the reason of your bad punctuation as your review has no comments about your experience in the hotel or the service you received. We really hope that you enjoyed your stay in our hotel. Regards, Valerio Lanzarotti, General Manager

uk
Reviewed 4 weeks ago

Stayed twice at both ends of a Saga Tour. Our tour manager described this as the worst hotel in Cuba, well he got that one right. Took an hour and a half from check in time to be at last given our keys, when we got to the room it was already exchange is 1 man, this is unfortunately also...

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Helpful?
1Thank jack000
General M, Director General at Memories Miramar Havana, responded to this review

Dear guest, First of all we would like to thank you for having chosen Memories Miramar as your holidays destination, we are sorry for all the inconveniences you may had during your stay, although we think that your opinion that our hotel is the worst hotel in Cuba and that the "locals" gave money to be taken to the head...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel is located on Fifth Avenue, in the luxurious area of Miramar in a comercial, diplomatic and residential area. Is the best option for busines and leisure stays, 10 minutes away fromn the city's colonial area. ... more   less 

Additional Information about Memories Miramar Havana

Address: 5 Avenue Between 72 and 76, Miramar, Havana 11400, Cuba (Formerly Hotel Occidental Miramar)
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: £162 - £312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Memories Miramar Havana 4*
Number of rooms: 427
Reservation Options:
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Also Known As:
Occidental Miramar Havana
Occidental Miramar Hotel Havana
Hotel Style:
#1 Business Hotel in Havana
#3 Family Hotel in Havana
#7 Romantic Hotel in Havana
#9 Luxury Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Memories Miramar Havana staff and other travellers.
76 questions
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Questions? Get answers from Memories Miramar Havana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had room # 386, great view of the pool area.”
 of 5 bubbles devonmax123, 24 Dec 2016 | Read review
“An upper-floor room on the north side will gibe you an ocean view.”
 of 5 bubbles ChefMarkChristopher, 23 Dec 2016 | Read review
“go elsewhere”
 of 5 bubbles jack000, 22 Dec 2016 | Read review
“Find a hotel closer to Havana Centre”
 of 5 bubbles E3024CMbenb, 21 Dec 2016 | Read review
“get a room opposite side of pool people like to talk and stay up late”
 of 5 bubbles kitty37421, 4 Dec 2016 | Read review
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