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Memories Miramar Havana

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Memories Miramar Havana
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892 Reviews from our TripAdvisor Community

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Showing 266: English reviews
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Mexico City, Mexico
Reviewed yesterday NEW

I have been in Cuba dozens of times but this has been my worst stay in La Havana. At rates ranging from USD 250 to 350 a night, this may be your worst hotel deal ever, just not worthy. Service at the front desk is completely disorganized with attendants who do not really care about tourists and inattentive attitude. While...

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Thank Viajero46
Witney, United Kingdom
Reviewed 3 days ago NEWvia mobile

We travelled to Cuba as two couples for a twin centre holiday, 3 days in Havana and the rest in Varadero. After reading other visitors notes, we were very apprehensive of what the hotel would be like. Lobby and entrance to hotel was stunning, bar area good and clean, some grumpy staff but did manage to get them to smile...

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1Thank JillBob11
London, United Kingdom
Reviewed 6 days ago NEW

We stayed at this hotel as part of our tour of Havana overnight and was impressed with hotel. The beds were comfortable and the room was spacious and the internet connection was great used it quickly before we went out to eat. Only issue we had to ask the reception for towels since we didn't have any the receptionist told...

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Thank UKtravelerone
Murska Sobota, Slovenia
Reviewed 1 week ago via mobile

Hotel with excellent food, the content of the pool. Music in the bar was exceptional, continuously rotate the new bands. Location is not the happiest of us but for a short tour of Havana is an ideal hotel!

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Thank Nensi N
Singapore, Singapore
Reviewed 1 week ago

The worst hotel I have ever stayed at. Although cheaper than staying in Havana city centre this is not a cheap hotel. It falls well below standard. The rooms are a disgrace. Thread bare carpets, thread bare curtains that do not hang properly, uncomfortable beds and a general dirty state of amenities. It gives the impression that the hotel hasn’t...

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Thank GTGULL
General M, Director General at Memories Miramar Havana, responded to this review

Dear guest, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely hope to have the opportunity to prove ourselves in...

Rome, Italy
Reviewed 1 week ago

I have been travelling with my family in this hotel during the last Christmas Holidays and our experience was very nice. The property's room where we were hosted was clean and comfortable but if I have to name something that really impressed me, then I must mention the breakfast. Surely, a nice hotel where to return.

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2Thank RiccardoDST
General M, Director General at Memories Miramar Havana, responded to this review

Dear guest, On behalf of the management and the staff from Memories Miramar Habana we would like to thank you for your positive comments about our Hotel. We hope that Memories Miramar Habana will be your hotel in your next time to Cuba. We will do our best to make you have a wonderful stay. Best regards, Valerio Lanzarotti, General...

Tucson, Arizona, United States
Reviewed 3 weeks ago

Not close to the city of La Habana, you have to take a taxi, not chip if you have dollars. The breakfast buffet is very abundant and with a big variety, the coffee is instant and very bad. The restauratnt at the hotel for lunch is average to low average, the chicken I ordered was tough, difficult to chew. There...

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1Thank Georgina K
General M, Director General at Memories Miramar Havana, responded to this review

Dear Georgina K, First of all, we would like to thank you for your reviews and suggestions on our hotel. We believe they will be very useful to other guests and it is, definetely the best way to improve our hotel. At the same time we are deeply sorry because we did not fullfilled your expectations. We will work hard...

Manorville, New York
Reviewed 3 weeks ago

Havana has its charms...architecture, old car, historical cache. But, that being said, I would not return...unless things change dramatically...for the better. Stayed at Hotel Memories for three nights. The public areas of the hotel were fine. The rooms, however, were quite awful. Our first room had a shower with an obviously missing part. It didn't work. Our second room had...

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1Thank happytraveler8192015
General M, Director General at Memories Miramar Havana, responded to this review

Dear guest, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations and the inconveniences you may had during your stay. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely...

Woodbridge, Virginia
Reviewed 3 weeks ago

The face to the public is quite lovely, until you start looking closer. In the main dining area, the painting appeared to have been done by painters who were given equal parts beer and paint. Lovely, dark stained wood corner protectors on all the posts that were liberally splotched with white paint. The buffet counter's cabinets had been beat up...

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2Thank WSDARTER
General M, Director General at Memories Miramar Havana, responded to this review

Dear guest, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely hope to have the opportunity to prove ourselves in...

Panama City, Panama
Reviewed 4 weeks ago

The Hotel has a good location, in Avenida 5ta, good for running if you want in this Avenue. near you have church, cafe, shopping mall (don't forget you are in cuba). the internet is poor and its cost $4.50 the hour (but it last 40 min if you are lucky) you can change CUC inside the hotel (they change some...

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1Thank jmgdelao
General M, Director General at Memories Miramar Havana, responded to this review

Dear guest, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely hope to have the opportunity to prove ourselves in...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel is located on Fifth Avenue, in the luxurious area of Miramar in a comercial, diplomatic and residential area. Is the best option for busines and leisure stays, 10 minutes away fromn the city's colonial area. ... more   less 

Additional Information about Memories Miramar Havana

Address: 5 Avenue Between 72 and 76, Miramar, Havana 11400, Cuba (Formerly Hotel Occidental Miramar)
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: £151 - £267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Memories Miramar Havana 4*
Number of rooms: 427
Reservation Options:
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Also Known As:
Occidental Miramar Havana
Occidental Miramar Hotel Havana
Hotel Style:
#1 Business Hotel in Havana
#3 Family Hotel in Havana
#7 Romantic Hotel in Havana
#9 Luxury Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Memories Miramar Havana staff and other travellers.
79 questions
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Questions? Get answers from Memories Miramar Havana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not close to the elevators as it is noisy.”
 of 5 bubbles georginak521, 1 Feb 2017 | Read review
“Almost everyone on our tour had a complaint. Don't think there are any "good" rooms.”
 of 5 bubbles happytraveler8192015, 29 Jan 2017 | Read review
“Pick an upper floor to avoid the band in the lobby.”
  • None of the 3 baths had a functioning shower head holder
  • Shower diverter, missing knob
 of 5 bubbles WSDARTER, 26 Jan 2017 | Read review
“we had room # 386, great view of the pool area.”
 of 5 bubbles devonmax123, 24 Dec 2016 | Read review
“An upper-floor room on the north side will gibe you an ocean view.”
 of 5 bubbles ChefMarkChristopher, 23 Dec 2016 | Read review
5 of 5