We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Hotel Raquel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Havana
Check In Check Out
Show Prices
Expert photos
Hotel Raquel
Hotel Raquel
Panoramas (10)
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

633 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 364: English reviews
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 days ago NEW

A beautiful old building in need of refurbishment. Our room was rather dingy, poorly decorated and the energy efficient bulbs not bright enough! The wobbly tap and toilet seat added interest to the bathroom. The towels and sheets were clean and the bed comfortable. The open sides of the dining room allowed flies in and they quickly settled on the... More 

Helpful?
Thank RodgerH74
Cronulla, Australia
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago

Close to just about everything in old Havana for sight seeing, eating out etc. It's Breakfast area is in the main foyer area and the food is basic but good for Cuban standards. The roof top bar is a popular location in the late afternoon to pick up any light breezes. Tipping is a must here and is expected even... More 

Helpful?
1 Thank Dazza2230
2 reviews
Reviewed 1 week ago via mobile

The Raquel whilst full of old Havana charm is a little rough around the edges. Our room was nice and clean and it was an easy start to our trip around Cuba to check into a hotel. Breakfast in the hotel is pretty poor by international standards and unfortunately breakfast is swamped with flies, as the hotel is open to... More 

Helpful?
Thank Jamez D
Oahu, Hawaii
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago via mobile

Most of the previous comments concur with our feelings having stayed at hotel Raquel. The building has a majestic architecture, which is very let down by a staff who we found to be less than helpful and quite often unwilling to acknowledge your presence. The hotel furnishings are shabby and dirty, the room whilst comfortable and mostly clean did not... More 

Helpful?
Thank Dette M
Level Contributor
92 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago via mobile

It's an historic building in the heart of the old town, so it's really easy to explore from here. The hotel lobby is the crowning glory and the roof terrace is a good place to enjoy a mojito. Our rooms were okay for sleeping: cleanish, with a warm shower that had a slow flow, but we could get clean after... More 

Helpful?
Thank Ray1957
Melbourne, Australia
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago via mobile

Hotel Raquel's lobby and exterior are stunning! Hotel staff were relatively easy to communicate with and mostly helpful. We were extremely disappointed to receive a (massive) room with two single beds for us as a married couple - and the reservation was made months in advance. When we requested a double bed - as stated on the booking - we... More 

Helpful?
Thank Klacmac
Leeds, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 October 2016

The hotel is very oldy worldy just what you expect in Havana. The glass ceiling is just breath taking. The hotel is well situated for old Havana. The staff were very friendly. The rooms are very basic but again this was what we wanted. The hotel rooftop bar makes excellent mojitos and again the staff are very friendly. The breakfast... More 

Helpful?
1 Thank angietaylor123
Auckland, New Zealand
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 September 2016 via mobile

This hotel is central to the old Havana center and whilst classed as a good hotel what was lacked in workable quality was made up for by the people. Suggest you go out for meals but the rooftop bar is great for pre dinner Mojitos and they try hard. Average to comfortable stay.

Helpful?
1 Thank Karl A
surrey
Level Contributor
76 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 24 September 2016 via mobile

Beautiful looking hotel such a wonderful building , perfect location very central. We did change room 3 times due to various issues. Basic rooms but did the job. Breakfast was ok and I'm afraid I forgot the name of the guy (maybe rafelle) who organised a birthday cake for my partner he was superb and excelled himself at every opportunity... More 

Helpful?
1 Thank pinkypigs
Stirling, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 September 2016 via mobile

This is a beautiful building filled with original paintings, stained glass and antiques. The food was ok - we just had breakfast - and the rooms were a bit tired. If you are booking it ask for a room looking out on to the street as they have Windows. This hotel was perfect for the old historical part of town,... More 

Helpful?
1 Thank pamcrawf

710 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (551)
Viewed
Hotel & Grounds (242)
Viewed
Room/Suite (62)
Viewed
Dining (23)
Viewed
View from Room (15)
Viewed
Bathroom (12)
Viewed
Family/Play Areas (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (189)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (156)
Viewed
Dining (21)
Viewed
Standard Room with Balcony (29)
Viewed
The Hotel (106)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (3)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Havana
0.0 mi away
Sol Hotel
Sol Hotel
#5 of 7 in Oyster Pond
169 reviews
0.0 mi away
Royal Palms
Royal Palms
#1 of 3 in South Hill
55 reviews
0.0 mi away
Colombus Hotel
Colombus Hotel
#7 of 7 in Oyster Pond
22 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Hotel Villa Lodge 4 Epices
Hotel Villa Lodge 4 Epices
#5 of 7 in Grand Cul-de-Sac
43 reviews
0.0 mi away
Hodelpa Garden Suites
Hodelpa Garden Suites
#2 of 11 in Juan Dolio
158 reviews
0.0 mi away
A Peace of Paradise
A Peace of Paradise
#1 of 1 in Praslin Quarter
34 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
  • Minibar
Services
  • Free Breakfast
  • Concierge
  • Room Service
Official Description (provided by the hotel)
I would emphasize that the services offered are FREE gym and sauna for guests staying at our hotel It is also good to note that hotel guests are entitled to free parking ... more   less 

Additional Information about Hotel Raquel

Address: Calle Amargura 103 esquina a San Ignacio, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: £138 - £223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Raquel 4*
Number of rooms: 25
Also Known As:
Raquel Hotel Havana
Hotel Style:
#14 Luxury Hotel in Havana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Raquel staff and other travellers.
22 questions
Ask a question

See all questions (22)

Questions? Get answers from Hotel Raquel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Outside rooms have windows but are noisy.”
 of 5 bubbles RodgerH74, 1 Dec 2016 | Read review
“Watch the elevator. Learn how to use it properly and you won't get stuck.”
 of 5 bubbles Dazza2230, 27 Nov 2016 | Read review
“Ask for a room on the external wall. More light and a mini balcony.”
 of 5 bubbles Jnebs, 5 Sep 2016 | Read review
“All pretty much the same as far as I could tell - I think the top floor rooms were more high end.”
 of 5 bubbles 295hayleya, 25 Aug 2016 | Read review
“If wanting a windowed room request street side”
 of 5 bubbles 90dannyg, 23 Aug 2016 | Read review
5 of 5