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Armadores de Santander Hotel

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Armadores de Santander Hotel
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319 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Paradise Point, Australia
Reviewed 3 days ago NEW

Buildings joined together with some staircases going to some floors then walk along a corridor to another staircase to get to other floors. The floors are swept not washed, so never really clean in the room. Service is fine, breakfast is included and is ample. Our room was two at some stage in it's existence- large room with 2 separate...

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Helpful?
Thank gillv63
Reviewed 4 days ago NEWvia mobile

For Cuba, this hotel tries hard and staff have a great attitude. They are trying to serve. Rooms are fine and you simply have to use the Terrace. It has great views over the harbour and, importantly for Cuba, it picks up the wifi. (Wifi in Cuba is single network and there are few hotspots) Good bar downstairs as well...

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Helpful?
Thank Stephen J
Cardiff, United Kingdom
Reviewed 4 days ago NEW

Hotel overlooking the water in Old Havana. Slightly dated rooms but is quite common in Cuba, they were clean and spacious rooms though. Hotel does not change money so bear that in mind as currency exchange outlets usually have long queues.

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Helpful?
Thank stevenjpitt
Castricum, The Netherlands
Reviewed 1 week ago

We loved our stay in this hotel. It is centrally located and really authentic. The staff at the reception is very nice and friendly. The room was big and the bed was good. The breakfast was good, although on some days there was not many to chose.

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Helpful?
Thank Esther H
Grand Cayman
Reviewed 3 weeks ago

Just wandering around Old Havana, fancied a spot of lunch, walked by this place and thought why not? The concierge recommended the rooftop mezzanine and took us personally up there. So far, very encouraging. However from that moment on is another story. The view is fine especially having the Russian Orthodox Church next door with its beautiful domes. We ordered...

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Thank Edward T
Trieste, Italy
Reviewed 4 weeks ago via mobile

We stayed here for one week, ask for a room with a view on the harbour. Rooms are clean and the atmosphere is magic. Personnel is helpful and the position is perfect for walking an living Old Havana like a local. All major landmarks are walking distance.

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1Thank checovenier
Mermaid Beach, Australia
Reviewed 12 November 2016

The hotel is overlooking the old, dirty, neglected harbour part of Old Havana. On the other side is a petrol refinery that emits a huge plume of black smoke ; with the wind in the right direction, you can smell it. But it is only a short and easy walk to the "better" part of Old Havana (few blocks walk...

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Helpful?
Thank Dirk W
Liliana S, Director Comercial at Armadores de Santander Hotel, responded to this review

Good afternoon dear Dirk Thank you very much for dedicating part of your time to discuss your experience in our hotel, because thanks to them, we know everything that we can improve. We have analyzed your comments and taken the necessary steps with the parties involved, so that no other guest experience is affected. Our sincere apologies, and we kindly...

Melbourne, Australia
Reviewed 24 October 2016

We were members of a small tour group who rejected the idea of returning to our booked hotel for lunch because of the bad experiences we had there on our first day. Our tour guide contacted Armadores de Santander and had a positive response: of course they would welcome us for lunch. Although they had set up the balcony for...

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Helpful?
Thank DennisJA
Liliana S, Director Comercial at Armadores de Santander Hotel, responded to this review
Google Translation

Buenas tardes estimado huésped, Sin dudas lo estaremos esperando con ansías! Que gratificante leer su disfrute en nuestra instalación. Le...

Hamilton, Canada
Reviewed 11 October 2016

We stayed at this hotel in Old Havana back in April. The staff are very friendly and accommodating. The hotel has a great patio that overlooks the port of Havana. They also have a cute little bar that is open late. Breakfast was included but was very limited and average (it's hard to find good food in Cuba so don't...

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Thank Thelassie
Amsterdam, The Netherlands
Reviewed 27 September 2016

Nice place, well priced, nice rooms and nice staff. Make sure you get the rooms on the 3rd floor with Sea view, they have a huge balcony. Note that the rooms not all have a lot of day light coming in.

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Helpful?
Thank Bruno L
Liliana S, Director Comercial at Armadores de Santander Hotel, responded to this review
Google Translation

Buenas tardes estimado Bruno, Le agradecemos que haya dedicado parte de su tiempo para dar a conocer su grata experiencia...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Concierge

Additional Information about Armadores de Santander Hotel

Address: Calle Luz 4 | Esq San Pedro, Havana 10100, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: £132 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Armadores de Santander Hotel 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Armadores De Santander Havana
Armadores De Santander Hotel Havana
Hotel Style:
#6 Best Value Hotel in Havana
#11 Luxury Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Armadores de Santander Hotel staff and other travellers.
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Questions? Get answers from Armadores de Santander Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if they have any with a window??? Ours didn't :(”
 of 5 bubbles gillv63, 19 Jan 2017 | Read review
“We stayed in room 304, this was quite noisy as generator or something was turned on in the evening for most of the night.”
 of 5 bubbles stevenjpitt, 18 Jan 2017 | Read review
“Top floor rooms facing the docks are best.”
 of 5 bubbles 902neilw, 28 Jul 2016 | Read review
“Ask for a balcony room overlooking the water.”
 of 5 bubbles TDM160, 23 Jul 2016 | Read review
“Balcony room overlooking the water.”
 of 5 bubbles JoanneMortimoreM, 13 Jul 2016 | Read review
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