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Melia Santiago de Cuba

Traveller (739)
Panoramas (34)
Traveller (739)
Panoramas (34)
Dining (215)
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Certificate of Excellence
Property amenities
Room Service
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free Parking
Wheelchair access
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
Great View
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Full view
Getting there
Antonio Maceo Intl Airport4 mi
Mariana Grajales Airport43 mi
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Reviews (1,427)
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All reviews modern hotel international hotel italian restaurant top floor rooftop bar high rise breakfast buffet is stayed here for nights junior suite currency exchange the air conditioning seafood wifi pools lobby cuba pianist
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1 - 5 of 534 reviews
Reviewed 2 weeks ago via mobile

Perfect modern hotel, nice rooms, food, service - high level as expected for 5stars hotel. Great restaurant, art gallery, nice italian food restaurant and bar on the ground floor, swimming pool area just around the corner. 10-15min to the center with taxi.More

Thank Maja M
Response from Director G, Manager at Melia Santiago de CubaResponded 2 weeks ago

Dear Maja M: Thank you very much for such a wonderful comments and for your 5-stars review! We are genuinely flattered with your kind words; it is our best reward to know that you found our hotel so comfortable and with a wide variety of...More

Hotel's Favourite
Reviewed 13 March 2018

excellent service from customer services personnel .restaurants served good food pools lovely to swim in. room on 'the level 'was spacious. had a problem with the shower which was fixed and received an apology letter with a bottle of bubbly wine!! only drawback it is...More

1  Thank janine j
Response from Director G, General Manager at Melia Santiago de CubaResponded 14 March 2018

Dear janine j: Many thanks for your sincere compliments. Our staff is very pleased to hear that you enjoyed so much during your stay. This is exactly our main and most pursued goal. That is why when we have feedbacks like yours we feel an...More

Reviewed 10 September 2018

Excellent hotel with a large breakfast buffet. Good Italian a la carte restaurant. Friendly staff. Nice swimming pool with cocktail bar and happy hour. Enjoy your cocktails at the swimming pool. At the towel desk you will receive clean towels for the swimming pool.More

Review collected in partnership with this hotel
Thank Chrishbe
Response from Director G, Director General at Melia Santiago de CubaResponded 17 September 2018

Dear Chrishbe, We would like to thank you for choosing Meliá Santiago for your recent stay in our city and for taking the time to share your feedback. We are delighted to read that you enjoyed your stay with us and that you were happy...More

Reviewed 5 August 2018 via mobile

I stayed here last year. After the experience my family had being AfroCuban in this fine hotel, I just can’t justify another chance of being uncomfortable, but this was in a past review and the manager did apologize. I have been coming to Santiago de...More

Thank Sue K
Response from Director G, General Manager at Melia Santiago de CubaResponded 6 August 2018

Dear Sue K: It is always a pleasure to read our guests opinions about our services and facilities. We thank you for taking part of your time to share them. In this case we are very sorry your perception was so poor. Let me please...More

Reviewed 18 July 2018

Our saga tour stopped here for 3 nights and we had a good room with a view of the city.The view from the rooftop bar is spectacular at night with all the city lights.The food was also very good with very pleasant staff.More

Review collected in partnership with this hotel
1  Thank joycehair
Response from Director G, General Manager at Melia Santiago de CubaResponded 18 July 2018

Dear joycehair: Thank you for taking the time to review the Melia Santiago de Cuba. I am so glad to hear about your positive experience with us. It has being nice to read that you liked very much the food in our Restaurants, the view...More

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Questions & Answers
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5 April 2018|
AnswerShow all 4 answers
Response from milliesmum2016 | Reviewed this property |
1 What's your question? 2 And FYI I didn't see any prostitutes hanging around. 3 What made you think that there are? 4 Why would you care?
Room Tips
"Pick a room on a high floor for wonderful views"
18 Jul 2018
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"The room is well laid out and comes with the necessary amenities. "
15 Jul 2018
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"executive 8 & 9 floor rooms good for size but forget the private buffet rooms"
21 Jun 2018
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"rooms on' the level' more spacious and good views from higher floors"
13 Mar 2018
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US$99 - US$188 (Based on Average Rates for a Standard Room)
melia santiago de cuba hotel santiago de cubasantiago de cuba melia
CaribbeanCubaSantiago de Cuba ProvinceSantiago de Cuba
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