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Melia Santiago de Cuba

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Traveller (750)
360
Panoramas (34)
Dining (215)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Paid Internet
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Luxury
Great View
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
Contact
Calle M y Avenida de las Americas Reparto Sueno, Santiago de Cuba Cuba
Getting there
Antonio Maceo Intl Airport4 mi
Mariana Grajales Airport43 mi
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Reviews & more
1,438Reviews
1,362Photos
31Q+A
100Room tips
Traveller rating
  • 530
  • 652
  • 189
  • 49
  • 18
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Popular mentions
friendly staff, nice pool area, a little bit far to the old center, nevertheless quiet nice atmosphere. The rooms are a little bit old. Breakfast was very good for the cuban situation, so all together a Melia hotel
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Response from ManuelRiosRodero, General Manager at Melia Santiago de Cuba
Responded 1 week ago
Dear norbert m, We are pleased to hear that your stay with us has been generally satisfactory and that you enjoyed our quiet atmosphere and most of the services, specially those of in the pool area. It has been a real pleasure for us to have you here. We promise we will keep working hard delivering special moments to all our guests and we keep looking forward to welcoming you back really soon again. Kindest regards, Manuel Rios Rodero
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Hotel's Favourite
Last December, while touring Cuba, I stayed in three Melia Hotels: Melia Varadero, Melia Las Dunas (Santa Maria Key) and Melia Santiago de Cuba. Cleanliness above all, a great variety of food at dinner. Breakfast excellently served . Rooms flawless clean. The lady at Customer
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Response from ManuelRiosRodero, General Manager at Melia Santiago de Cuba
Responded 1 week ago
Dear ceciliaBuenosAires: Thank you very much for choosing Meliá Santiago de Cuba for your recent visit to Santiago and for taking the time to share this lovely review with other travellers. We are delighted to learn that you had an excellent stay and that you enjoyed of the cleanliness of the room and variety of food at dinner. In addition, it is very rewarding to our everyday effort that you found the customer service to impress you the most. Certainly, it has been a great pleasure to have you here and we keep looking forward to welcoming you back really soon again! Kind regards, Manuel Rios Rodero
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Have stayed at this hotel several times over the years. It still is my choice. I had the same room as previously, #1022 with the views over the city and high enough to be away from the street noises. The room was cleaned and cared for in an excellent manner. Dining room for
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Response from Director G, General Manager at Melia Santiago de Cuba
Responded 1 week ago
Dear Terry S: Many thanks for another stay in our hotel and for choosing us every time you visit our lovely city. Thanks as well for your review which is so important for the improvement of the services. We have passed your compliments related to the room and Breakfast service to the staff. We hope you keep trusting us for further stays, absolutely sure we will continue to make you feel home. Kindest regards and all the best this year 2019. Manuel Rios Rodero
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+7
Santiago was without a doubt was my faveforite destination in Cuba! The hotel was Nick named the "Lego hotel" due to its unusual exterior. The hotel room had everything you needed and had absolutely stunning views from your room and where you got the lift. The bar was absolutely
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Response from Director G, Manager at Melia Santiago de Cuba
Responded 12 Dec 2018
Dear hayley_lv: Thank you so much for your lovely review. It is always a pleasure to read our guests are enjoying marvellous experiences among us. We are delighted to hear as well that you enjoyed the stunning views from the Bello bar and from your own room. Our city is surrounded by the Sierra Maestra mountain range and the scenery is quite awesome. One more time thanks for your words and we hope you can decide for Santiago de Cuba city in the coming future to stay with us again. Kindest regards, Manuel Rios Rodero
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Santiago lives up to its name as most hospitable city in Cuba with this hotel...the staff's smiles are genuine and they do their utmost to assist you so that your stay is everything you wanted. The rooms are nice, clean, and room service excellent. We held a conference here, and
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Response from Director G, Manager at Melia Santiago de Cuba
Responded 13 Dec 2018
Dear Gail R: Thank you very much for choosing Meliá Santiago once again and for taking the time to share this wonderful 5-star review with other travellers! Your kind words are certainly the best reward to our everyday effort and there is nothing better for us than to receive compliments about our staff, always paying honour to the hospitable city of Santiago de Cuba . It has been a real pleasure to have you here and assist you with the event. We keep looking forward to welcoming you back and providing you another memorable stay. Kind regards, Manuel Rios Rodero
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorMelia Santiago de Cuba
The Presidential Suite at the Melia Santiago de Cuba
Professional photo exclusively commissioned by TripAdvisorMelia Santiago de Cuba
The Junior Suite at the Melia Santiago de Cuba
Professional photo exclusively commissioned by TripAdvisorMelia Santiago de Cuba
The Higher Level Classic Room at the Melia Santiago de Cuba
baño del lobby
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12345675
1 What's your question? 2 And FYI I didn't see any prostitutes hanging around. 3 What made you think that there are? 4 Why would you care?
0 votes
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Más o menos 5 CUC para una persona.
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Hi, sorry for that late response! I walked a couple of times but taxi was about 5-6 cuc’s to the first main square just outside the central part but depends on where you want to be dropped off to ie. somehow very central like cespedes square which probably adds a couple of minutes but still only a 10-12 minute journey if that. Tops 6/7. Hope that helps.
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1234567
"higher floor for surround view"
"rooms on higher levels for quiet as 8th floor and up."
"Choose a room looking over the wonderful gardens and towards the mountains."
"Pick a room on a high floor for wonderful views"
"The room is well laid out and comes with the necessary amenities. "
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PRICE RANGE
US$120 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia santiago de cuba hotel santiago de cubasantiago de cuba melia
LOCATION
CaribbeanCubaSantiago de Cuba ProvinceSantiago de Cuba
NUMBER OF ROOMS
302
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