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24/12/2017 25/12/2017
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    Melia Santiago de Cuba

    Calle M y Avenida de las Americas | Reparto Sueno, Santiago de Cuba, Cuba
    011 44 808 234 1953
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    24/12/2017 25/12/2017
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     3 people are viewing this hotel
    US$655Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$446
    SAVE US$209
    US$655
    Traveller (672)
    Room & Suite (325)
    Dining (213)
    Overview
    • Excellent35%
    • Very good48%
    • Average13%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    3.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,326)
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    11 - 15 of 507 reviews

    Reviewed 9 August 2017

    The hotel is very well maintained and great facilities, but it has a plain business vibe. The hotel is also slightly out of town, which makes it a little difficult to get to. Both of the hotel restaurants are spectacular. one of the best meals...More

    Thank 100by40
    Response from Director G, General Manager at Melia Santiago de CubaResponded 11 August 2017

    Dear 100by40: Thank you for choosing the Melia Santiago de Cuba for your recent stay in our city. We are pleased that you enjoyed some aspects of your time with us. It is pretty nice to hear that you have liked very much our both...More

    Reviewed 4 August 2017

    For cuban standards very nice hotel, quite expensive however. Room was very large, with large bathroom as well. Jacuzzi did not work however. Breakfast was very tasty with a lot of choice. Check-in as usual in Cuba was very long due to a lot of...More

    Thank Reto1961
    Response from Director G, General Manager at Melia Santiago de CubaResponded 7 August 2017

    Dear Guest Reto1961, Thank you for providing us your feedback in regards to your recent stay at the Meliá Santiago de Cuba. Please accept my sincere apology for the inconveniences you experienced during your stay, in particular with security staff. We assure you that we...More

    Reviewed 27 July 2017

    MY stay in Cuba was not all it was meant to be but I was lucky enough to be staying in this lovely hotel. My husband had been taken into hospital and so I spent almost three weeks alone. Everyone on the staff were wonderful...More

    Review collected in partnership with this hotel
    Thank phillious
    Response from Director G, General Manager at Melia Santiago de CubaResponded 28 July 2017

    Dear phillious: Many thanks for your kind words to refer to the services and help received in the hotel. It was a great pleasure for us to be able to provide you with all we could to ease what you and your husband were going...More

    Reviewed 23 July 2017

    If you want to stay in a super comfortable, luxurious hotel in Cuba then, Melia Santiago de Cuba is it. Every amenity that you could think of. Breakfast is very good and the other two restaurants we had dinner at were also excellent.More

    1  Thank Sally H
    Response from Director G, General Manager at Melia Santiago de CubaResponded 24 July 2017

    Dear Ms. Sally H: Thank you for providing us such a beautiful feedback regarding your recent stay at the Melia Santiago de Cuba. We always welcome feedback from our customers, since it gives us the opportunity to make appropriate improvements and changes where necessary and...More

    Reviewed 16 July 2017

    Went there overnight on a trip arranged via agents. Hotel staff unfriendly and cold shocked as up until this hotel everyone was so friendly. Had chicken and steak for evening meal was horrified that grill chef used the same tongs for picking up the raw...More

    2  Thank Michelle F
    Response from Director G, General Manager at Melia Santiago de CubaResponded 18 July 2017

    Dear Michelle F: Thanks for your review. It is a pity we did not meet your expectations during your stay in Meliá Santiago and the perceptions of our guests are fundamental to the continuous improvement of the services. Sorry we were unable to show you...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$151 - US$387 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 302
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, TravelUp, Hotels.com, Booking.com, Cancelon, TripOnline SA and Evoline ltd so you can book your Melia Santiago de Cuba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Santiago de Cuba Province >
    • Santiago de Cuba
    • Also Known As
    • Melia Santiago De Cuba Hotel Santiago De Cuba ,
    • Santiago De Cuba Melia
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    Traveller (672)
    Room & Suite (325)
    Dining (213)
    Pool & Beach (106)
    Hotel & Grounds (514)
    Business Centre & Event Rooms (48)
    Bathroom (33)
    Family and Play Areas (7)
    Nearby
    Nearby HotelsSee all 321 hotels in Cuba
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    1.17 miles away
     
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    488 reviews
    1.26 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Susan F
    26 July 2017|
    AnswerShow all 4 answers
    Response from Mightymike1966 | Reviewed this property |
    If you`re a guest, the pool is included. The day pass is 5 CUC no drinks included. You can get it at the reception.
    1
    Vote
    Iryna2014
    26 November 2016|
    AnswerShow all 9 answers
    Response from KEFinnman | Reviewed this property |
    We saw/or feelt no mosquitos at all around Santiago de Cuba area, in march.
    1
    Vote
    Jennie M
    21 September 2016|
    AnswerShow all 8 answers
    Response from eddiejohnf | Reviewed this property |
    Yes, they can accommodate you request. This is a five star hotel and they will do their best to accommodate you.
    0
    Votes
    Room Tips
    "Higher levels with a view"
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    "The lobby, restaurants and rooms are warm. Excellent view."
    Read review
    "I think that all rooms will be fine."
    Read review
    "Choose a Junior Suite for a bit more money as you get 24 hour internet access and a Jacuzzi in the room..."
    Read review
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