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Starfish Cuatro Palmas

Traveller (2638)
Pool & Beach (636)
Room & Suite (280)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Starfish Cuatro Palmas is an all-inclusive retreat nestled along the sandy beachfront of Varadero, Cuba. Guests will immediately be drawn to the picturesque surroundings – patioed courtyard, red roofs and tropical gardens. Quality accommodations, great dining, daily activities, bar, pool, live music and evening shows fulfill the criteria for an unforgettable Caribbean vacation destination.
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Property amenities
Pool
Restaurant
Bar/Lounge
Breakfast included
Airport Transportation
Breakfast Available
Concierge
Laundry Service
Multilingual Staff
Outdoor pool
Paid Internet
Public Wifi
Sauna
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Value
Classic
HOTEL CLASS
Reviews & more
1,900Reviews
2,712Photos
652Q+A
100Room tips
Traveller rating
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  • 213
  • 68
  • 41
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Popular mentions
After 40 years of visiting warm destinations in the south this hotel ranks as our favourite. The location, quality of food, beach and having our room steps from the beach made things perfect. We also liked the fact it’s a smaller hotel and not crowded like large hotels. Plus the
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The hotel is in my opinion overpriced for what we got. The room was quite old and it definitely needed some maintenance work and new paint. The hotel itself was nice (pool area, restaurant, bar and beach area). The public female bathrooms in the pool area really needed
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Response from Director_General2018, Gerente at Starfish Cuatro Palmas
Responded 4 days ago
Dear guest, We really appreciate to receive your feedback about your stay at Starfish Cuatro Palmas for us is really important our guests opinions we will improve the excellence in our service in order to provide the best quality to you. It would be a pleasure to show you how we can change our facilities and offer you a more enjoyable holidays. If you give us the chance on your next visit to Varadero. With my best greetings and regards, General Manager
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I will begin by saying that I give 5 STAR to all staff at the hotel. From the ones who are in direct contact with the guests all the way to the support staff who work behind the scene ensuring everything works well and efficiently. Two thumbs up to all of them for going the
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Response from Director_General2018, Gerente at Starfish Cuatro Palmas
Responded 4 days ago
Dear guest, Please receive warm greetings from all of our staff at Starfish Cuatro Palmas. Allow me to thank you for your kind review. This is highly important to us. I am happy to know you are satisfied with the fantastic service provided. Please know that our goal is to exceed your expectations by providing you an oustanding service and pleasing your needs by being very attentive towards them. On behalf of Starfish Cuatro Palmas, we all look forward to welcome you, once again, to create more unforgettable experiences. Best Regards, General Manager
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This was our third time and had a great time as usual. The staff work really hard to please everyone. This time staff members remembered us which I thought was amazing considering all the people they meet daily. Was like going home. We are returning again in April for our 4th
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Response from Director_General2018, Gerente at Starfish Cuatro Palmas
Responded 4 days ago
Dear Shelley, On behalf of the Starfish Cuatro Palmas team we would like to thank you for your super nice comments. It is really gratifying to know that you enjoyed your holidays with us. Our staff has received your comments and appreciates your effort, one more time thanks for providing part of your precious time to share your experience. We are looking forward to see you again at your home away from home. Best regards, General Manager
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Compared to what we got, it was quite expensive. We have been given a room with a ceiling between grey and black due to moisture. The room was also not cleaned properly. We complained at the reception, and been given another room, which was acceptable. The beach and the evening
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Response from Director_General2018, Gerente at Starfish Cuatro Palmas
Responded 1 week ago
Dear Gabnemes, We really appreciate to receive your feedback about your stay at Starfish Cuatro Palmas for us is really important our guests opinions we will improve the excellence in our service in order to provide the best quality to you. It would be a pleasure to show you how we can change our facilities and offer you a more enjoyable holidays. If you give us the chance on your next visit to Varadero. With my best greetings and regards, General Manager
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Voici la vue de la chambre du 3e étage
Beach view from 3rd floor
King bed in oceanview room
view from our room
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12345656
The fridge is not stocked daily , you only recieve a large bottle of water in your room on arrival . Take the bottle with you to breakfast , lunch , or dinner when ever you need it filled and the wait staff will be more than happy to refill for you . There are also no coffee makers or kettles in the room but you can get a coffee at any time from the buffet or the lounge bar, and let me tell you the coffee is excellent.
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the lobby washroom is finished and will be opened on jan 15th. we are going back in april,it certainly will save a lot of walking.
1 vote
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Is WIFI available at the hotel?
Dear Kathryn, We do have wifi connection around the lobby and pool area. Looking forward to your visit, Alejandro Cuenca, Resident Manager
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Does the hotel provide beach towels? Thanks
Dear guest, You can get your towels at the club house, located by the pool. Best regards, Alejandro Cuenca, Resident Manager
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The room has a hair dryer and fridge. The best place to exchange your money is the bank. There is one located straight across the street through the market area there and its right in front of you. You will need your passport to exchange, and yes don't forget to ask for single passos as they are hard to get we use them all day long for tipping. The bank adds no extra fees for the exchange as the resort and airport does.
1 vote
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123456131
"Rooms in section 1107 to 1114 are quieter and at ground level. No elevator on this property."
"Stay off Calle 62 and first ave side of hotel, could get loud at night"
"pick rooms away from the street if you don't like the noise of traffic and the disco across the road."
"pay attention to what 'area' you are booking.."
"I prefer the rooms by the pool area over the Colonial rooms."
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PRICE RANGE
US$108 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure cuatro palmas varadero hotel varaderomercure varadero
FORMERLY KNOWN AS
Hotel Cuatro Palmas Varadero
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
160
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