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IBEROSTAR Laguna Azul

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1 room 2 adults 0 children
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IBEROSTAR Laguna Azul
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6,615 Reviews from our TripAdvisor Community

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There are newer reviews for IBEROSTAR Laguna Azul
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Showing 3,955: English reviews
Toronto, Canada
Reviewed 23 January 2017

I expected very little from this resort due to all the bad reviews and pictures that were posted here on TripAdvisor. All of these bad reviews that I have read got it all wrong as I had one of the best vacations here due to the people and the resort itself. When I had first arrived everyone was very welcoming...

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1Thank crushers360
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear clients, Thank you for having chosen our resort for your vacation. On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your nice review. If you decide to visit us again, please do not hesitate to contact us. It would be our pleasure to welcome you again! Kind Regards,...

Ontario Canada
Reviewed 23 January 2017

We just returned from iberostar Laguna azul in varadaro Cuba Jan 21 2017. We had amazing weather and most staff were great! The food was good but never changed all week so got boring! Japanese restaurant was amazing and very fun! Beach was kind and super nice. The grounds were well kept and very beautiful. The bartenders at the pool...

Review collected in partnership with Iberostar
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Thank shayneykids
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear clients, Thank you for having chosen IBEROSTAR Laguna Azul for your vacation. It was our pleasure to host you as our guests. We appreciate your positive review and haven taken all your suggestions into consideration to make some improvements. Thank you for your feedback. If you decide to visit us again in Varadero, please do not hesitate to contact...

Coventry
Reviewed 23 January 2017

We traveled to this hotel in October 2016 for a 2 week holiday. The party consisted of myself, my husband, my 2 daughters and their partners, my 2 grandsons ages 1 and 18 months, my granddaughter aged 5, my sister and my mum. After a 9 hour flight and a 2 hour transfer we were really tired and it was...

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3Thank CoventryNicky
QualityMCuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Dear guest, Thank for choosing our IBEROSTAR Laguna Azul as your preferred destination in Cuba. It is good to know that you could enjoy our beautiful beach and the sunny weather. Please, accept our sincere apologies for the situation with the minibar, let us clarify that the replacement must be done on a daily basis and maids must check what...

Burlington, Canada
Reviewed 22 January 2017

We went to this resort last year to meet with our friends who traveled from Europe . The resort is nice and the beach is beautiful . We were lucky to have a beautiful weather and stayed in renovated room but overal very average . I left a Burberry hoodie in the hall and after I realized I don't have...

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Thank Marta B
QualityMCuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Dear guest, Thank you for having chosen IBEROSTAR Laguna Azul for your recent vacation in Cuba. We are very happy to read that you have enjoyed our nice resort and its beautiful beach. Althoug it is regreattable that due to your missing hoodie your overall stay was affected. Please, accept our sincere apologies for it. We assure you that lost...

LaSalle
Reviewed 22 January 2017

The hotel and pool areas were very clean and attractive. Service was very good as was the entertainment crew. The food is not up to the standards of similar resorts in the Caribbean, but is plentiful. After a couple of days you learn to find the food items they do best. The pizza oven and bakery area is a standout....

Review collected in partnership with Iberostar
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1Thank gordalb123
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear clients, On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your review. It was our pleasure to have you as our guests and we hope to welcome you again next year! If you decide to visit us again, please do not hesitate to contact us. Kind Regards, Quality...

Reviewed 21 January 2017

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2Thank Traplord M
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

New Glasgow, Canada
Reviewed 20 January 2017

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5Thank jennifer132017
QualityMCuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Toronto, Canada
Reviewed 18 January 2017

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8Thank Princessss84
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Ottawa, Canada
Reviewed 18 January 2017 via mobile

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5Thank McLugan
QualityMCuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Reviewed 17 January 2017

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2Thank Helen U
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Laguna Azul staff and other travellers.
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Questions? Get answers from IBEROSTAR Laguna Azul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Common areas including washrooms are in a poor state. Avoid until Iberostar corrects these deficiencies.”
Deniseholl, 22 Apr 2017 | Read review
“Rooms in buildings 16-19 are good. Ask for 2nd floor or above. Bring lots of money for tips and excursions”
lrgardner672017, 20 Apr 2017 | Read review
“When looking quickly the resort seems clean, but when you really look on the floors..sadly it is a little dirty.”
elainelK3449XJ, 16 Apr 2017 | Read review
“Building 18, 3rd floor, pool-side has nice view from your balcony, with both elevator and stairs.”
Jojjee, 15 Apr 2017 | Read review
“If you want quiet make sure to ask for a room not facing the pool if you want something quiet.”
teresaarm, 13 Apr 2017 | Read review
5 of 5