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Paradisus Varadero Resort & Spa

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Paradisus Varadero Resort & Spa
Paradisus Varadero Resort & Spa
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4,568 Reviews from our TripAdvisor Community

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Showing 2,336: English reviews
St. Catharines, Canada
Reviewed yesterday NEW

We were booked in a junior suite which is the oldest part of the resort, but later got upgraded to a family concierge suite because we complained about the poor conditions and help from our travel agent representative. Curtains were falling down because of missing hooks, no toilet paper, no sheets under the worn out hospital style blankets, worn out...

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Helpful?
Thank traveld0c55
Coquitlam, Canada
Reviewed yesterday NEW

Other than the family section the rest of the resort looked very tired. Main lobby men's washroom had 4 urnials only 2 worked, 2 of the 3 toilets had no lock on the door. We had a nice coffee machine in our room but almost had to beg for coffee to be left every day. There was lots of food...

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Thank BigEEEEEEEE
Ottawa, Canada
Reviewed yesterday NEW

This was a family vacation we traveled with three children under the age of five,daughter and son in law . A young couple and of course my husband and myself. First the ocean is very important to me and this resort did not disappoint. From your morning latte in the lobby. to your breakfast at the main buffet ( and...

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1Thank Karen C
Reviewed 2 days ago NEWvia mobile

This resort is rated 5 stars, but at best is 2 star. The rooms where horrible and the food and selection was not that great. You go to tropical destination to get fresh fruit, but when the chef tell you there is a shortage, it's a problem. I have never had canned fruit as fresh fruit anywhere. Please get you...

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Helpful?
Thank Ayaz K
Toronto, Canada
Reviewed 2 days ago NEW

My wife and I were celebrating our wedding anniversary and could not have picked a better resort to stay at in Cuba. There were numerous things that impressed us. The resort is clean, the staff are friendly and the customer service is impeccable, even from management. Everyone always complains about the food in Cuba; We found it quite good here,...

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Helpful?
2Thank Surujpaul S
GeneralManagerPVA, General Manager at Paradisus Varadero Resort & Spa, responded to this review

Dear Surujpaul S, Thank you for choosing our hotel for such an important moment like your wedding anniversary. Were so happy and proud to know that you had a good time with us and could really celebrate your moment. Yes you are so right, that´s why we call it Paradisus, our own slice of paradise. It makes or day to...

London, United Kingdom
Reviewed 2 days ago NEW

The hotel have an animal show at least twice a week. The crocodile has his mouth bound up in tape, the dogs, horse goatand monkey are tied tightly to a tree until they perform. they all look so scared. It's sad and disgusting. We stayed in room 4426 over Xmas and new year. There were 3 of us. The maid...

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2Thank RichardMarks_12
Vilamoura, Portugal
Reviewed 2 days ago NEW

We spent an awful lot of money on this holiday which we will never justify. We paid extra for butler service and didn't see him for the first five days. The place was plagued with mosquitos, The internet was a disgrace, well we just could not get it! I Had food poisoning and had to go to doctors, only to...

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Helpful?
Thank Peggy A
Reviewed 3 days ago NEWvia mobile

Me and my husband just came back from a nightmare trip in Family Concierge Paradisus Varadero. Last year we had one of the greatest experiences in Paradisus Punta Cana Royal Service and so as we had a baby after that and wanted to visit another island but have the same experience, we chose the same hotel in Cuba, Varadero with...

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3Thank Irina S
Red Deer, Canada
Reviewed 4 days ago NEW

What a wonderful place. It was like stepping back in time in one of the most beautiful countries in the world. Will return for sure. Had the opportunity to visit a few properties while we were there and this was by far the nicest property I saw.

Review collected in partnership with this hotel
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2Thank JMLechmann
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

What a wonderful review dear JMLechmann, thank you. Cuba is authentic with its culture, music and history and an amazing nature and beautiful surroundings. Thank you for taking your time to leave your feedback about our resort and Cuba. It makes us very happy to know that you enjoyed. We also hope that you will return to us at Paradisus...

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 4 days ago NEWvia mobile

When I first arrived, the lobby looked really nice and open. Unfortunately the rooms they had assigned us we're old and musty (building 50 something). I had to repeatedly ask for a better room that was closer to the beach, assuming that they looked newer and smelled nicer inside. Anyway, the new room wasn't that great but since we were...

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1Thank A TripAdvisor Member
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Thank you for taking your time to leave your feedback about our resort. We’re sorry to hear that we didn´t reached your fully expectations’. Some of our bungalows at our Standard part is in need of renovation and block by block were getting there to have them all done. Reach my apologize hearing that you needed to change your room....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located beachfront in Rincon Francés, part of the Varadero ecological reserve. Five-Star Ultra All Inclusive Eco-Resort with 510 rooms. This charming world is privileged with elegance, refinement and privacy, especially its Royal Service. Recommended for families, weddings, honeymoons, incentives and wellness/spa. ... more   less 

Additional Information about Paradisus Varadero Resort & Spa

Address: Punta Frances, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: £175 - £534 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Varadero Resort & Spa 5*
Number of rooms: 510
Also Known As:
Paradisus Varadero Resort And Spa
Paradisus Varadero Hotel Varadero
Varadero Paradisus
Paradisus Varadero Cuba
Hotel Style:
#1 Business Hotel in Varadero
#2 Romantic Hotel in Varadero
#3 Family Hotel in Varadero
#10 Top resorts Hotel in Varadero
#12 Luxury Hotel in Varadero
#12 On the Beach Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Varadero Resort & Spa staff and other travellers.
274 questions
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Leeds, United Kingdom
4 months ago

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Questions? Get answers from Paradisus Varadero Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid all junior suites. Family concierge suites are new but farther away from the beach and entertainment areas.”
 of 5 bubbles traveld0c55, 15 Jan 2017 | Read review
“"Family " section is newer”
 of 5 bubbles BigEEEEEEEE, 15 Jan 2017 | Read review
“Family concierge have better rooms but further away from main hotel. You can get a lift to your building though”
 of 5 bubbles RichardMarks_12, 14 Jan 2017 | Read review
“Room was excellent ”
 of 5 bubbles JMLechmann, 12 Jan 2017 | Read review
“If you can stretch your budget, upgrade your stay to Royal Service. Ideal for adults and / or couples looking to relax.”
  • Junior Suite: outdoor shower
  • Junior Suite: extra wide bed
 of 5 bubbles G9430GKangelag, 8 Jan 2017 | Read review
5 of 5