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Royalton Hicacos Varadero Resort & Spa

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Traveller (6892)
Pool & Beach (1542)
Room & Suite (714)
Ratings and reviews
  • Excellent65%
  • Very good26%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“jazz bar”(218 reviews)
“diamond club”(420 reviews)
“el caribe”(121 reviews)
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What's included
Internet
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Suites
Poolside Bar
Fitness centre
Concierge
Spa
Wheelchair access
Conference Facilities
Dry Cleaning
4 Star Hotel
Nestled within lush tropical gardens and just steps from the azure blue waters and powder white sand of Cuba's finest beach lies the award-winning Royalton Hicacos Varadero Resort & Spa, an Adults Only Luxury All Inclusive Resort.
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Location and contact
Carretera Las Morlas km 15 | Punta Hicacos, Varadero 42200, Cuba
6.7 miles to Juan Gualberto Gomez Airport
0.9 miles from Varadero Beach
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,130)
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Traveller rating
2,193
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2,193
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311
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25
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1 - 5 of 3,604 reviews
Reviewed 2 days ago

went to celebrate my 40th Bday in Cuba. Started the holiday in Havana and then came to Varadero to the Royalton Hicacos. After traveling for 2 hours in taxi we wanted to check in unpack and chill. First room was a nightmare.....AC not working and...More

1  Thank kay197832
Response from Director G, General Manager at Royalton Hicacos Varadero Resort & SpaResponded yesterday

Dear kay197832, First, allow me to thank you for choosing Royalton Hicacos as your destination for your recent holidays and birthday. Thanks to reviews like yours, which are very important and constructive, we are able to improve and provide better service. Our priority is to...More

Reviewed 2 days ago

Positives A lovely hotel in a great location by the sea. The music, entertainment and food were very good throughout, with a choice of five different restaurants and a general buffet offering a wide range of food, with many things cooked to order. Negatives Not...More

1  Thank Dawn O
Response from Director G, General Manager at Royalton Hicacos Varadero Resort & SpaResponded yesterday

Dear Dawn O, Thank you very much for your preference in Royalton Hicacos, we highly appreciate your visit. Please accept our sincere apologies if by any reason the butlers and staff did not meet your expectations. I appreciate the time taken to share your recent...More

Reviewed 3 days ago via mobile

This is a wonderful place for a holiday. Remember this is in Cuba where average pay is £20 or so a month and the people at very poor by western standards. Staff - there are loads- are brilliantly enthusiastic although just one or two were...More

2  Thank Tracey P
Response from Director G, General Manager at Royalton Hicacos Varadero Resort & SpaResponded 3 days ago

Dear Tracey P, Thank you for taking the time to share your experience with us at Royalton Hicacos. We are glad the product and services were to your fullest satisfaction. Our staff has received your comments and appreciates your effort, one more time thanks for...More

Reviewed 3 days ago

My eldest daughter and I visited from the 5th July to the 9th after spending a couple of nights in Havana (definitely worth it!). On arrival I was full of hope as we were greeted by a glass of fizz and introduced to our butler...More

1  Thank Karen J
Response from Director G, General Manager at Royalton Hicacos Varadero Resort & SpaResponded 3 days ago

Dear Karen J, We would like to thank you for the opportunity to host you at Royalton Hicacos. It is of great importance for us to hear the opinion from our guests in order to identify areas of improvement and continue enhancing your experience. We...More

Reviewed 3 days ago

This was our second time at this resort. Last time it was the Royal Hicacos, this time Royalton. We enjoyed the resort but did find the quality had dropped a little since the last visit. Room - Very spacious, our maid was excellent and felt...More

2  Thank FunLovingCanadian
Response from Director G, General Manager at Royalton Hicacos Varadero Resort & SpaResponded 3 days ago

Dear FunLovingCanadian, We really appreciate to receive your feedback about your stay at Royalton Hicacos for us is really important our guests opinions we will improve the excellence in our service in order to provide the best quality to you. It would be a pleasure...More

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About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Wheelchair access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$198 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Varadero
#2 Spa Hotel in Varadero
#3 On the Beach Hotel in Varadero
#4 Luxury Hotel in Varadero
#7 Romantic Hotel in Varadero
Room types
Suites
Details
Price range
US$198 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Varadero
#2 Spa Hotel in Varadero
#3 On the Beach Hotel in Varadero
#4 Luxury Hotel in Varadero
#7 Romantic Hotel in Varadero
Room types
Suites
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Traveller (6892)
Pool & Beach (1542)
Room & Suite (714)
Dining (642)
Amenities (102)
Family and Play Areas (41)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Paul L
16 July 2018|
Answer
Response from T0ny_Harris0n | Reviewed this property |
Yep and ironing board
0
Votes
Clare H
15 July 2018|
Answer
Response from Director G | Property representative |
Dear Clare yes we have hairdryer in our rooms and you can to travel Trinidad, Cienfuegos, Zapata Swamp we have Sunwing desk for to book trips.
1
Vote
Room Tips
"Diamond club gardenveiw ,excellent nice king size bed"
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"I would not up grade. My room had a seating area, super king size bed, sunken large bath and separate toilet..."
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"Block 12 was single story, quiet and close to Diamond beach entrance"
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"away from the entertainment."
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