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Starfish Varadero

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Starfish Varadero
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670 Reviews from our TripAdvisor Community

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Showing 400: English reviews
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Friday Harbor
Reviewed yesterday NEW

We stayed at the Starfish the week of Feb 13-20th and very much enjoyed our stay. First off, many thanks to Wendy Parra Llanes, Public Relations, who has a desk in the hotel lobby and her coworker Ricky. They are great front level representatives for the hotel and went out of their way to assist us in getting bungalow rooms...

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5Thank Susan B
Halifax, Nova Scotia
Reviewed yesterday NEWvia mobile

We visited last April and again this Feb. Its obvious many upgrades are continuing, especially in the hospitality end. New food items in the well stocked buffet and a new drink menu(although the servers still aren't sure what or how to mix and all ingredients not always available, especially on the beach bar where the line ups tended to be...

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2Thank Kim S
Winnipeg, Canada
Reviewed 2 days ago NEW

This is a hard review to write. While we had a fantastic week we did encounter some issues. First I have to say the staff were great. Extremely friendly and helpful. The beach is cleaned daily and we always found sun chairs. We did not use the pools but they looked well maintained. Always chairs available as well. We stayed...

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6Thank mom2gracejoe
Lacombe
Reviewed 3 days ago NEW

We had a great stay at Starfish Varadero! They are renovating and making things much better! It is a big resort! There are lots of bars and you are never hunger. The grills are the best with hot food and at each meal and the seafood alacart was very good! The evening entertainment is great from the piano playing to...

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1Thank 270bettyg
General M, Director General at Starfish Varadero, responded to this review

Dear guest, On behalf of the management and the staff from Starfish Varadero we would like to thank you for your positive comments about our Hotel. We hope that Starfish Varadero will be your hotel in your next time to Cuba. We will do our best to make you have a wonderful stay. Best regards, General Manager

West St Paul
Reviewed 4 days ago NEW

photos on website not of this location unless very dated first room not what we paid for with no garden view no hot water phone not working toilet would not flush beds were terrible with skinny mattress not for seniors complained to frt desk took better part of next day to get better room again toilet wouldn't flush water seeping...

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1Thank Ted S
General M, Director General at Starfish Varadero, responded to this review

Dear guest, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations and for the inconveniences you may had during your stay. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we...

Montreal, Canada
Reviewed 5 days ago NEW

Dan from Montreal, Vacation period February 4th to February 11th To make this review as honest as possible and concise I would seriously not recommend at this time this hotel. The Starfish hotel is an old hotel built in 1998 and was just bought last august 2016 from a new Cuban administration. It seems to be in a transition much...

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3Thank danyhebert
General M, Director General at Starfish Varadero, responded to this review

Dear guest, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely hope to have the opportunity to prove ourselves in...

Saskatoon, Canada
Reviewed 5 days ago NEW

We went to Starfish Varadero, all inclusive, for a week - Feb 13-20, 2017. The resort is under new management and sections of the hotel were closed for renovations. The benefit of this was that there weren't huge numbers of people. Very few if any line-ups for anything. The beach is amazing! 20 kms of beach--deep almost white soft sand,...

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4Thank crharder
General M, Director General at Starfish Varadero, responded to this review

Dear guest, After reading your review, we would like to transmit you that we are sorry for the inconveniences you may had during your stay with us, although we are happy to know that you had a great week in our resort. We work every day in order to improve our service and your suggestions are always welcome, thank you...

Reviewed 6 days ago NEW

Room: not bad at all clean, spacious, nothing fancy good enough I did not go to only sleep. Clean sheets and bathroom that was enough for us. Hotel: beautiful, yes it needs to properly upgrade it. It looks like the tourists that had been there had been ignorant and had destroyed some part of the hotel. Staff: Well my mother...

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1Thank jennifer m
General M, Director General at Starfish Varadero, responded to this review

Dear guest, On behalf of the management and the staff from Starfish Varadero we would like to thank you for your positive comments about our Hotel. We hope that Starfish Varadero will be your hotel in your next time to Cuba. We will do our best to make you have a wonderful stay. Best regards, General Manager

Elmira, Canada
Reviewed 6 days ago NEWvia mobile

We spent a week at this great resort January 9 to 16 2017. This was my 4th visit to Cuba but first time at this resort and I was not expecting much due to the very low cost. My previous 3 trips at other resorts in Cienfuegos and Holguin ... food was often a disappointment ! THe food and service...

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4Thank Kathy S
General M, Director General at Starfish Varadero, responded to this review

Dear appreciated guest, It is pleasant to receive such nice comments of your stay with us, the Starfish Varadero team would like to thank you for your high punctuation and your recommendation to other travelers. Thank you for taking the time to share your feedback with us. We are looking forward to see you soon, our staff will be delighted...

Aurora, Canada
Reviewed 1 week ago

The interior of the hotel is very dirty with no attention to detail, All the hallway carpets were disgusting and I would not let my dog sleep on them. The urinals were out of order, very seldom was there bathroom tissue or towels to dry your hands. Some toilet seats were missing or broken in the lobby, bar, and restaurant...

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2Thank martin m
General M, Director General at Starfish Varadero, responded to this review

Dear guest, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations and for the inconveniences you may had during your stay. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Starfish Varadero

Address: Carretera las Morla Km 14 | Varadero Beach, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: £81 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Starfish Varadero 3*
Number of rooms: 411
Reservation Options:
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Also Known As:
Resort Aguas Azules
Aguas Azules Hotel
Club Amigo Varadero Cuba
Club Amigo Cuba
Amigo Varadero Club Cuba
Hotel Style:
#5 Best Value Hotel in Varadero
#17 Top resorts Hotel in Varadero
#19 On the Beach Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Starfish Varadero staff and other travellers.
303 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bungalows for extra space and location. B2007 had a king bed. B2008 had 2 twins in the bedroom,a 3rd in the sitting area.”
 of 5 bubbles SilvertipsB, 25 Feb 2017 | Read review
“Definitely upgrade to a bungalow. We heard lots of people complaining about the hotel rooms.”
 of 5 bubbles mom2gracejoe, 24 Feb 2017 | Read review
“ask for renovated rooms.”
 of 5 bubbles 270bettyg, 23 Feb 2017 | Read review
“take a suite or bungalow for slightly more money but we won't stay there again!”
 of 5 bubbles teds387, 22 Feb 2017 | Read review
“Go for the bungalow fairly clean and much less noise from the loud music. More privacy if thats what you are looking for.”
 of 5 bubbles danyhebert, 21 Feb 2017 | Read review
5 of 5