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Sheraton Santo Domingo Hotel

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Traveller (497)
Room & Suite (392)
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Overview
  • Excellent78%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“front desk”(146 reviews)
“club level”(24 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,043)
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1,134 results
Traveller rating
858
216
40
11
9
Traveller type
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LanguageEnglish
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858
216
40
11
9
Show reviews that mention
All reviewsfront deskexcellent serviceclub levelspecial thanksgreat hoteladrian tropicalbusiness tripdominican republicpool areabreakfast buffetroom servicei highly recommend this hotelcaribbean seaocean viewlobby barrestaurant stafffitness center
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1 - 5 of 1,134 reviews
Reviewed yesterday via mobile

Everything was amazing, but I really loved the services from Sarah Rojas, Maria Esther, Nelson Gómez and Juana. I'd love to come back again. The food was great and the others clients were very nice and friendly.

Thank John L
Reviewed yesterday

For five days I was participiting in a seminary at Sheraton Hotel in Santo Domingo, it was very tedious but the diference was made by all the event organizators that made me feel conforter and at the lunch the service at Cafe Casabe was just...More

Thank Judith R
Response from Diana T, Guest Relations Manager at Sheraton Santo Domingo HotelResponded yesterday

Dear Judith R, We thank you for honoring us in selecting our hotel for your visit to Santo Domingo and for sharing with us your experiences during your stay with us. The main objective at Sheraton Santo Domingo is to go beyond the expectations of...More

Reviewed 3 days ago via mobile

We had a wonderful experience in the Sheraton Santo Domingo. The staff was absolutely wonderful and courteous. The maintenance staff were particularly wonderful. The group of ladies Yolanda, Odalis, and Elis made our stay extra special with there thoughtfulness and attention to detail. Every time...More

Thank gloriasdaycareny
Response from Diana T, Guest Relations Manager at Sheraton Santo Domingo HotelResponded yesterday

Dear gloriasdaycareny, We thank you for honoring us in selecting our hotel for your visit to Santo Domingo and for sharing with us your experiences during your stay with us. The main objective at Sheraton Santo Domingo is to go beyond the expectations of our...More

Reviewed 6 days ago

Everyone was great on all levels. Check in was awesome. Food was great.. Got help with bags and room. Loved in room food service. The staff in the club level area was very attentive and helpful. Checking out was painlessMore

Review collected in partnership with this hotel
Thank Ejhands
Response from Diana T, Guest Relations Manager at Sheraton Santo Domingo HotelResponded 5 days ago

Dear Ejhands, We thank you for honoring us in selecting our hotel for your visit to Santo Domingo and for sharing with us your experiences during your stay with us. The main objective at Sheraton Santo Domingo is to go beyond the expectations of our...More

Reviewed 6 days ago

Probably the best hotel stay so far. Beginning with the check in process to the very end of our stay; it was a great experience! Mario was the very first person we met when we arrived at the hotel. He was courteous, accommodating and friendly...More

1  Thank JacquelineMay2018
Response from Diana T, Guest Relations Manager at Sheraton Santo Domingo HotelResponded 5 days ago

Dear JacquelineMay2018, We thank you for honoring us in selecting our hotel for your visit to Santo Domingo and for sharing with us your experiences during your stay with us. The main objective at Sheraton Santo Domingo is to go beyond the expectations of our...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$107 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Santo Domingo
#2 Business Hotel in Santo Domingo
#3 Romantic Hotel in Santo Domingo
#5 Luxury Hotel in Santo Domingo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$107 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Santo Domingo
#2 Business Hotel in Santo Domingo
#3 Romantic Hotel in Santo Domingo
#5 Luxury Hotel in Santo Domingo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (497)
Room & Suite (392)
Dining (257)
Pool & Beach (128)
Amenities (44)
Business Centre & Event Rooms (21)
Family and Play Areas (15)
Questions & Answers
Ask a question
Michaela R
11 April 2018|
AnswerShow all 5 answers
Response from GaboSanders | Reviewed this property |
I don’t recall a shuttle. I use Uber all the time and prices Are really low. Price to the airport should ver 35 usd
0
Votes
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Nicole S
16 November 2017|
AnswerShow all 5 answers
Response from Diana T | Property representative |
Dear Nicole S, Thank you for contacting us, we kindly confirm our Suites have the living room area separate from the bedroom. Looking forward to have you. Best regards,
0
Votes
Les D
3 October 2017|
AnswerShow all 5 answers
Response from Art D | Reviewed this property |
Taxi about $45. Uber was half the price.
0
Votes
Room Tips
"The shower could be a little hotter."
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"Loved the suite, beatiful balcony with water view."
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"All the rooms are great"
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"Room with a sea view. Do not book a room with a connecting door. Include Buffet breakfast as part of your..."
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