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Sheraton Santo Domingo

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Sheraton Santo Domingo
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1,551 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Santo Domingo
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Showing 842: English reviews
Raleigh, North Carolina
Reviewed 3 weeks ago

The hotel staff was great! Even though their main language is Spanish, they tried to communicate in English. The room was nice and kept cleaned daily. An added bonus, The hotel is adjacent to a casino.

Review collected in partnership with this hotel
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Thank nsw313
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear nsw313, Thank you so much for taking the time to share your review, it has been our pleasure to have you and deliver our signature service, it is great to know our pool bar staff personalized your stay making it special. We look forward to your next visit. Sincerely,

cancun
Reviewed 3 weeks ago

I just returned for a short visit to the hotel, I have nothing to say but simply AMAZING, the staff extremely friendly and get out of their way to assist, no one walks by you with out extending a warm greeting. The food was excuisite, and lots of variety. If you ever go to Santo Domingo, consider it and young...

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Thank merabet20
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear merabet20, Thank you for sharing your review, it is great to know that your stay was memorable and that our staff delivered our signature service personalizing your experience taking care of your preferences. We hope you visit us again very soon! Sincerely,

Port of Spain, Trinidad
Reviewed 3 weeks ago

Excellent service from professional and friendly staff - from a fast and efficient check-in to a well-appointed executive lounge. Carla, Sarah and Nelson took great care of me at the best breakfast buffet in town! I tried other hotels in the city, but the recent renovations have really set a new standard.

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Thank johndesilva73
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear johndesilva73, Your comments help us improve the service we deliver to our guests, thank you for giving us the opportunity to serve you, we are glad to know our Sheraton Club team attended every request and made your stay memorable. We hope you keep visiting us for many years to come, Sincerely,

La Romana
Reviewed 3 weeks ago via mobile

I think I have written a lot about this hotel. The breakfast is great - I think they are the masters of high end buffet. The customer service has improved year on year... if you get Lizandro, Henry, Ganimedes in the bell boy service or the team at the reception or the ones at the phone for customer service, you...

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Helpful?
Thank Carlos T
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Carlos T, Thank you for sharing your experience, Love that Dog is one of our favorite brand programs, it gives us the opportunity to pamper our dog pets the same way we take care of our guests! we are so glad to know you are a frequent guest and that you and Nishi feel at home while staying with...

Atlanta, Georgia
Reviewed 3 weeks ago

I just got here for the first time and I like it, it is facing the sea, the only thing is that internet should be free. Reception Fausto I grant it, but it should be free, Mr. Melenciano helped me a lot, thanks

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Thank gal514
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear gal514, Your comments help us improve the service we deliver to our guests, thank you for giving us the opportunity to serve you, we are glad to know Fausto from or front desk team as well as Juan Melenciano attended every request and made your stay memorable. We hope you keep visiting us for many years to come, Sincerely,

New York City, New York
Reviewed 3 weeks ago

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Thank bcruzcps
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Reviewed 3 weeks ago

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Thank Saïdou N
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Reviewed 3 weeks ago via mobile

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Thank Brenda A
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

New York City, New York
Reviewed 3 weeks ago

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Thank janny134
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Reviewed 3 weeks ago via mobile

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Thank Rosie M
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Santo Domingo staff and other travellers.
23 questions
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Questions? Get answers from Sheraton Santo Domingo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floors have better views of the city and the sea. Also less noise from the traffic in the sea side road.”
838carlosw, 19 Apr 2017 | Read review
“we stayed on the 11th floor ocean view suite it was spectacular”
michellegZ7442IC, 12 Apr 2017 | Read review
“it all depands we got the view with the ocean and they have city view as well”
491nubiab, 11 Apr 2017 | Read review
“Our room had a fabulous view of the ocean. A very nice location”
V8357HZbenjaminm, 9 Apr 2017 | Read review
“Great pool facilities and ocean view”
johndesilva73, 4 Apr 2017 | Read review
5 of 5