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Renaissance Santo Domingo Jaragua Hotel & Casino

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Traveller (488)
Room & Suite (345)
Pool & Beach (97)
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Overview
  • Excellent73%
  • Very good22%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“alfredo”(39 reviews)
“main tower”(7 reviews)
“tennis courts”(13 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (757)
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Traveller rating
348
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All reviewsalfredomain towertennis courtspool bartenderthe club loungepool sideexcellent servicefront desk stafffitness centercaribbean seanice poolwonderful hotelocean viewi highly recommend this hoteldominican republicthe entire staffspecial thanks
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311 - 315 of 494 reviews
Reviewed 11 July 2016 via mobile

Overall a great 6 day trip to this hotel with my first time in the DR. Very clean hotel, several food options and just opened a new cafe (last day I was there). Good entertainment options including casino and merengue club. Enjoyed the concierge room....More

Thank Theack90
Response from Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & CasinoResponded 12 July 2016

Dear Theack, Thank you so much for taking the time to write your review, it is very much appreciated. I am happy to hear that you liked our hotel. You mentioned our menu, the Merengue bar at the Casino, and I am happy to know...More

Reviewed 8 July 2016 via mobile

This hotel just got renovated and the rooms are great. The pool area is very nice as well for an hotel in the city. The Casino has a show going on every night. 10 minutes from the old town and the tennis courts are well...More

Thank Sebas07
Response from Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & CasinoResponded 12 July 2016

Dear Sebas07 Thank for your lovely review, it certainly gave us all a boost when we read it. We have been very fortunate that we were able to renovate this iconic hotel, and I am happy to hear that you liked what has been done....More

Reviewed 8 July 2016

On Last July 25th it took place one of the most delightful events ever. The professional level of the entire staff helped to achieve a complete success!! Compliments were receive from the Bride, Groom, Parents and guests. From the beginning of the negotiation with ups...More

1  Thank Yokasta D
Response from Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & CasinoResponded 12 July 2016

Dear Yokasta, Thank you very much for this fantastic review, and on top of that to hear that your experience with the wedding was fantastic, made my day! Thank you so much for also mentioning our team; Yaremi, Lizconnie, Mary Cruz, Keyla, Diana, Wilson, Stering,...More

Reviewed 8 July 2016 via mobile

I was actually surprised by the hotel. I prefer to stay in hotels along the Malecon and was a frequent customer of the now closed/renamed Hilton. As such I never strayed too stay at this property. But after renovations this hotel is just fine. I...More

Thank Xecutiv
Response from Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & CasinoResponded 10 July 2016

Dear Xecutiv, Thank you for reviewing our hotel it is very much appreciated, and thank you for sharing it on Tripadvisor. Nothing like the view of the Caribbean Sea in the Malecon! We have just finished a $40million renovation and as you mentioned it is...More

Reviewed 7 July 2016 via mobile

It is amazing when you are greeted with so much courtesy and they make you feel more than at home. The professional level of each team played a major role in my constant return to this hotel. From Richard one of the bellboys , to...More

Thank Raul B
Response from Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & CasinoResponded 8 July 2016

Dear Raul, It is so nice reading such great comments about your recent stay in our lovely Jaragua. Thank you very much for taking your time to share your feedback with us and for recognizing our Ambassadors. I will sure to personally thank Richard for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Tennis Court
Outdoor pool
Details
Price range
US$144 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (488)
Room & Suite (345)
Pool & Beach (97)
Dining (75)
Amenities (108)
Business Centre & Event Rooms (11)
Family and Play Areas (10)
Questions & Answers
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rick749
22 February 2018|
AnswerShow all 6 answers
Response from Senta B | Reviewed this property |
Prefer the downstairs bar lounge, from my perspective. The club lounge is a quiet place, and less 'lively'... but if you on business trip, ideal place with great view.
0
Votes
Gemma D
21 January 2018|
AnswerShow all 4 answers
Response from Jaragua H | Property representative |
Of course! It would be our pleasure to advise you the perfect places to go. Once you get to the hotel, ask for our navigator guide, they would provide you maps and tips for places to go depending on your preference.
0
Votes
Google Translation
francia2965
19 January 2018|
AnswerShow all 7 answers
Response from David G | Reviewed this property |
I would recommend that you stick to using the hotel taxis or Uber. Driving by yourself in the capital is not for the faint of heart. The traffic is pretty grimy and so too are the local drivers.
0
Votes
Room Tips
"We were in the tower and loved it."
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"I think the rooms in the tower are much nicer."
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"Pool view is also seaview - other side is city and sea . . .I prefer the first"
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"Rooms with club lounge access are worth it!"
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