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Crowne Plaza Santo Domingo

1,027 reviews
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Traveller (389)
Room & Suite (146)
Dining (46)
Overview
  • Excellent59%
  • Very good29%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“nabu restaurant”(16 reviews)
“ocean view”(21 reviews)
“business hotel”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,027)Write a Review
There are newer reviews for Crowne Plaza Santo Domingo
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Traveller rating
265
158
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265
158
57
21
13
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All reviewsnabu restaurantocean viewbusiness hotelroom servicethe club loungecaribbean seaan upgradebusiness tripexcellent servicedominican republicboca chicapool areabreakfast buffetexcellent hotelexecutive floorhotel is locatedcolonial zone
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11 - 15 of 514 reviews
Reviewed 3 weeks ago

I had a wonderful stay at the CROWNE PLAZA, from the moment i arrived Jen Carlos helped me with all my bags and so pleasant. Julio was wonderful at the desk and offered me an upgrade on my room. My room was beautiful. Anyelo the...More

Thank LANCE130
Reviewed 3 weeks ago via mobile

I was there for 10 days. Excellent service and very near to the Colonial Zone. The room service is 24 hs and really good. Also the gym and the pool. Remember, this hotel was inaugurated for 500 anniversary of America Discovered. I recommended for business...More

Thank Juan Alfonso M
Reviewed 3 weeks ago

Stay away from this place! This place charged us a spa bill we didn't use! They charged us the mini bar that we didn't use! And the in the casino the pop was suppose to be complimentary and yet they were charging! Later when we...More

4  Thank DavidAllenJohnson
Response from IHGService, Guest Relations Manager at Crowne Plaza Santo DomingoResponded 1 week ago

Hi DavidAllenJohnson, Thank you for taking the time to write a review about your stay with us. On the other hand, we regret to hear the issues you had with the charges. Reviews like yours are very valuable as they enable us to target areas...More

Reviewed 3 weeks ago

This place was OK, it not a luxury hotel. Stayed on the 4th floor after the 9th floor had a leak. Beds were comfortable, and the best thing about this hotel was the view, and the breakfast. Did not go to the Casino due that...More

3  Thank Krys08
Response from IHGService, Guest Relations Manager at Crowne Plaza Santo DomingoResponded 1 week ago

Hi Krys08, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our beds, the view, and the quality of our breakfast among the others. However, I was concerned to see...More

Reviewed 4 weeks ago

Was comfortable clean. Only thing was walls were somewhat thin cause could hear the neighbouring room when the water was on. If i were next to a noisy neighbour that snores or something maybe my comfort would have been impacted. The staff was very very...More

Review collected in partnership with this hotel
Thank lboogie2015
Response from ManagerGS, other at Crowne Plaza Santo DomingoResponded 3 weeks ago

Dear Iboogie2015, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Spa
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Room Service
Free Parking
Laundry Service
Banquet Room
Conference Facilities
Babysitting
Things to do
Fitness Centre with Gym / Workout Room
Spa
Casino and Gambling
Hot Tub
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$113 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Santo Domingo
#3 Casino Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#7 Luxury Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$113 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Santo Domingo
#3 Casino Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#7 Luxury Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
Room types
Suites, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (389)
Room & Suite (146)
Dining (46)
Pool & Beach (26)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
Shani M
4 July 2017|
AnswerShow all 3 answers
Response from ManagerGS | Property representative |
Hello Shani M, The hotel has a one and a half bathroom in the Suite. Best regards,
0
Votes
Shani M
4 July 2017|
Answer
Response from ManagerGS | Property representative |
Hello Shani M, The Crowne Plaza Santo Domingo Hotel has a suite with one bathroom and half bathroom. Thanks for your preference! Guest Service
0
Votes
Shani M
4 July 2017|
Answer
Response from james1577 | Reviewed this property |
I can't answer that! I only needed on bed and one shower! sorry!
0
Votes
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Room Tips
"For some strange reason the internet connection only worked on one of our phones at a time."
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"High floor"
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"The higher the better"
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"Stay away from Crowne Plaza! They pad your bill!"
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