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    Hotel Napolitano

    Av. George Washington 51, Santo Domingo 10208, Dominican Republic
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    03/12/2017 04/12/2017
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    US$116
    US$120
    US$116
    Traveller (83)
    Room & Suite (125)
    Pool & Beach (32)
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    Overview
    • Excellent22%
    • Very good31%
    • Average23%
    • Poor9%
    • Terrible15%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Casino
    Babysitting
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (198)
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    11 - 15 of 91 reviews

    Reviewed 14 November 2016 via mobile

    Good Condition, the breakfast is incredible... the all service so good. The casino is pretty and the people attention in the hotel is very comfortable. Good localization near Aquarium and the Plaza...More

    Thank Joel M
    Response from LeydiAlcantara2, Director Comercial at Hotel NapolitanoResponded 22 November 2016

    Dear Joel M, Thank you for taking the time to rate our service, we are happy to know that you had a comfortable stay, enjoy our beautiful views and the personal attention of our staff. It will be my pleasure to have the opportunity to...More

    Reviewed 5 September 2016

    This hotel is located on the Malecon. The lobby area is average with a small seating area, walk through an interior door and there is a mediocre casino which can't compare to the other on the strip. The favorite gathering spot for guests is by...More

    Thank Greenline812
    Response from LeydiAlcantara2, Director Comercial at Hotel NapolitanoResponded 14 November 2016

    Thank you for taking the time to share your impressions about the service and detail of our hotel with other TripAdvisor users. We hope to have you back very soon so that we can welcome you back to this house. I am at your disposal...More

    Reviewed 5 September 2016

    I have stayed at this hotel many times over the years, but in recent years I have seen it slowly deteriorate due to lack of proper management, and lack of owner investment. Elevators are constantly out of service, air conditioning in some rooms no longer...More

    Thank Dimitri V
    Response from LeydiAlcantara2, Director Comercial at Hotel NapolitanoResponded 7 December 2016

    Dear Dimitri V. Thanks for taking the time to leave us your comment, for us it is very important to know your opinion, we have taken into account all your points to improve, we ask you to please give us another opportunity so that you...More

    Reviewed 30 August 2016 via mobile

    This is a amazing place. Had a great time. Very friendly and courteous staff. Food was great, Ramon Edwin and beltre in the lobby hooked me up🤗. I recommend this place. 5stars great place. 😎😍👍🏼✌🏼️the pool area was great for the kids towels are available...More

    Thank Connie L
    Response from LeydiAlcantara2, Director de Relaciones Públicas at Hotel NapolitanoResponded 7 December 2016

    Dear Connie L, Thank you very much for your opinion! We are happy to know that you received the best of our great team deals. we hope to see you soon, Greetings from all Napolitano team, we are at your disposal for anything you need....More

    Reviewed 30 August 2016 via mobile

    Awsome time thanks to the staff. The service was excellent from arrival to departure. Three great guys working the lobby, ramon, beltre & Edwin were very courteous and helpful. I recomend this place to anyone. Close to everything in the zona colonialMore

    Thank amin a
    Response from LeydiAlcantara2, Director de Relaciones Públicas at Hotel NapolitanoResponded 7 December 2016

    Dear amin a. thank you so much for taking the time to write a review and for sharing your experiences with us and with future guests. I truly appreciate your loyalty, hope you will continue to choose our hotel as your preferred option while in...More

    Barcelo Santo Domingo
    1,552 reviews
    #11 of 79 hotels in Santo Domingo
    1.5 mi
     
    Sheraton Santo Domingo Hotel
    1,840 reviews
    #5 of 79 hotels in Santo Domingo
    0.5 mi
     
    Boutique Hotel Palacio
    708 reviews
    #15 of 79 hotels in Santo Domingo
    0.6 mi
     
    Crowne Plaza Santo Domingo
    972 reviews
    #9 of 79 hotels in Santo Domingo
    0.4 mi
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Casino and Gambling
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$93 - US$165 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Casino Hotel in Santo Domingo
    • #10 Spa Hotel in Santo Domingo
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 65
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, HotelQuickly, Hotwire, Cancelon, getaroom.com and TripOnline SA so you can book your Hotel Napolitano reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • Santo Domingo Province >
    • Santo Domingo
    • Also Known As
    • Napolitano Hotel And Casino ,
    • Napolitano Hotel Santo Domingo
    Add Photo Photos
    Traveller (83)
    Room & Suite (125)
    Pool & Beach (32)
    Dining (26)
    Hotel & Grounds (98)
    Bathroom (4)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Boutique Hotel Palacio
    708 reviews
    .61 miles away
     
    Crowne Plaza Santo Domingo
    972 reviews
    .36 miles away
     
    Sheraton Santo Domingo Hotel
    1,840 reviews
    .48 miles away
     
    Nearby Restaurants
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    Falafel
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    Nearby Attractions
    Malecon
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    .03 miles away
    Parque Independencia
    135 reviews
    .34 miles away
    El Obelisco
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    .21 miles away
    Convento de los Dominicos
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    .60 miles away
    Ask a question
    Questions & Answers
    Yohanna R
    1 June 2017|
    Answer
    Response from LeydiAlcantara2 | Property representative |
    Dear Yohanna .. Yes, you can receive visits to the restaurant or the room but each person must leave their identification in the front desk and it is returned to him at the moment of his exit.
    1
    Vote
    Google Translation
    superthguy
    28 March 2015|
    Answer
    Response from Franck S | Property representative | Reviewed this property |
    Yes, we do offer daypass every day 9am-7pm for 900 pesos (450 for children), it includes the meal of the day + one appetizer or dessert + one drink + access to the pool / steam room / gym. reservas@napolitano.do (melissa... More
    1
    Vote
    Google Translation
    superthguy
    26 March 2015|
    Answer
    Response from Franck S | Property representative | Reviewed this property |
    One cannot swim with any t-shirt or street underwear. however, any type of swimwear is admitted in the pool area, including thong swimsuits (string) looking forward to your visit.
    1
    Vote
    Google Translation
    Room Tips
    "Do not give your credit card, they will over charge you."
    Read review
    "Book a superior room for more room and better views of the sea."
    Read review
    "I stayed in 1 of the normal rooms it was great"
    Read review
    "All rooms have ocean view"
    Read review
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