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Sunscape Puerto Plata

Carretera Luperón. Km 5 Playa Dorada, Puerto Plata 00547 Dominican Republic
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About

#1 of 11 resorts in Puerto Plata
Location
Cleanliness
Service
Value
Sunscape Puerto Plata, set on the golden sand beach of Playa Dorada, is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. Only 20 minutes from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation. This familyfriendly 585-room resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones. Spacious accommodations offer private terraces and kid's amenities with options including connecting rooms, an elevated experience in the Sun Club and an adults-only section. Guests will enjoy all the privileges of Unlimited-Fun(R)- where everything is included and no wristbands are required - including unlimited access to six bars and nine reservation-free dining options, live music, local entertainment, land and water activities for all ages, the Explorer's Club for Kids with Red Cross certified staff and the Core Zone Teens Club. Guests can also rejuvenate at the Sunscape Spa by Pevonia(R), play golf ata nearby course, enjoy excursions to natural wonders or the historic city of Puerto Plata, and of course, enjoy Sunscape Puerto Plata's stunning, golden sand beach, Playa Dorada. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Hot bath
Adult pool
Outdoor pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family Resort
Modern
Languages Spoken
Spanish
6,392Reviews1,223Q+A100Room tips

Reviews
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Tim W wrote a review Yesterday
Orillia, Canada4 contributions4 helpful votes
We booked 12 nights November 2023 with another couple. We had been to Punta Cana several times but this was our first time to Puerto Plata. The Room: We were in Sun Club building 16. The furnishing are a bit outdated and have been painted several times. We did have a couple of issues with doors/drawers which were fixed promptly and to our satisfaction. That said the room was very clean, the bed firm, the air conditioning cold and the shower hot. What more could you ask for. Customer service: One word, Exceptional. Staff at the bars and restaurants were always friendly and very helpful. Even the maintenance staff smiled and said hola. Our Sun Club reps Natalia, Julissa and Nicol always greeted us with a smile and regularly checked with us to make sure we were having a great vacation. We want to thank Francisco at the Sun Club lounge for making our vacation that much more enjoyable. Pool and Grounds: One word. Immaculate. The pools were always clean and clear, the grounds very well maintained. There are two small Sun Club pools which were very quiet and we would go to late afternoon. We spent most of the time at the family pool since there were not many children there. Beach: Wide and sandy with no rocks to walk through to get into the water. We like walking the beach and found it flatter so easier to walk. Also less sea weed than a lot of other resorts we have been to. Restaurants: Our favorite a-la-carte restaurants were the Da Mario (Italian) and the Gohan (Asian). Not as varied a selection as some resorts we have been to but the food was very good. The buffet restaurant always had a great selection at breakfast and lunch and theme nights at dinner. Never left hungry. Overall: Very enjoyable vacation and will go back again.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marlys Ramos, Ventas at Sunscape Puerto Plata
Responded yesterday
Dear tjwnew2017: On behalf of our hotel management and the whole team, we would like to thank you for choosing one more time our hotel Sunscape Puerto Plata for your well-deserved vacation and highlight your beautiful experience on TripAdvisor. It is wonderful to read your comments about your recent stay in our hotel, there is nothing better than being able to meet the expectations of our guests. We are honored to be selected by you. That shows us that we are doing an excellent job and the effort that each of our staff members do is incredible and make you have an unforgettable holiday in our magnificent property. It was a pleasure to have welcomed you home. Regards. Marlys Ramos eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext.2053 marlys.ramos@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yanely P wrote a review 17 Mar
1 contribution
econd time un sunscape we had Great Time the food wos amazing the beach beutiful the room so clean they also had a lot of game around the pool durant the day and show at the night time shout out to jordany nicol and bombom thanks guys we hope to see you soon guys
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marlys Ramos, Ventas at Sunscape Puerto Plata
Responded yesterday
Dear 38yanelyp: Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. Also thank you for your nice comments, it is a pleasure for us to know you spent a grateful experience here. We will let our staff know about your compliments. It's good to know you liked the hotel and services, thank you very much. Regards. Marlys Ramos eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext.2053 marlys.ramos@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TSWSPP wrote a review 14 Mar
Ottawa, Canada1 contribution
First trip and it exceeded expectations. Room was clean and conveniently located nearby everything on the resort. The resort was very walkable, and the mall was a short walk away. Staff were friendly and welcoming. We would love to go back if it's still there next year. Apparently it's changing to condos.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marlys Ramos, Ventas at Sunscape Puerto Plata
Responded yesterday
Dear TSWSPP: We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great feedback. It was a pleasure to have welcomed you home. Regards. Marlys Ramos eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext.2053 marlys.ramos@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ali R wrote a review 14 Mar
3 contributions1 helpful vote
Everything was on par or better than expected. Food can be better. I mean food quality was good but more options would be fantastic. Pool bar was a highlight and honestly Pizza shop had great and delicious Pizza.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marlys Ramos, Ventas at Sunscape Puerto Plata
Responded yesterday
Dear Ali R: We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It was a pleasure to have welcomed you home. Regards. Marlys Ramos eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext.2053 marlys.ramos@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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alan l wrote a review 13 Mar
1 contribution
Our first time to DR and we chose Sunscape based on internet review and friends recommendations. We travelled with brothers and their family and our parents , total 10 ppl. Staff are super friendly, rooms are very clean and good food choices. Special thanks to the entertainment team Luis Nicole Jordany Evelyn who worked really hard and organized many fun games with prizes . They have several fun games a day and winner gets a 1 kg DR coffee, they are worth $12 usd in the souvenir shop. My family won 2 kg coffee.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marlys Ramos, Ventas at Sunscape Puerto Plata
Responded 5 days ago
Dear K5714GYalani: We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Once again, we thank you for taking the time to share such a wonderful review of your experience with us. Regards. Marlys Ramos eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext.2053 marlys.ramos@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vanessa C wrote a review 13 Mar
1 contribution
Love every second of it!! People from entertainment are great!! The food was awesome ( and im a picky eater😆) we felt welcomed and home there! Didn’t want to leave..:/ I recommend it 100%!! Thank you to everyone that works there yall are great!!:))
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marlys Ramos, Ventas at Sunscape Puerto Plata
Responded 5 days ago
Dear P2111YGvanessac: Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. Also thank you for taking the time for writing this review and are happy to learn that we could meet your expectations. It was a pleasure to have welcomed you home. Regards. Marlys Ramos eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext.2053 marlys.ramos@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kelvin L wrote a review 13 Mar
2 contributions
I visited this place with my friends and we had a great time good service great food nice beach and the resort is clean they also have 3 restaurants 1 snack and another place when you can get coffee and cakes they have a good entertainment staff shout out to jordany nicol Evelin Dora the best
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marlys Ramos, Ventas at Sunscape Puerto Plata
Responded 5 days ago
Dear 758kelvinl: Please receive the warmest greetings from Sunscape Puerto Plata. Thank you for taking the time to share your positive experience. We are delighted that your stay with us was enjoyable and that you enjoyed all facilities. We will let our staff know about your compliments. It was a pleasure to have welcomed you home. Regards. Marlys Ramos eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext.2053 marlys.ramos@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marjolaine B wrote a review 13 Mar
1 contribution
Excellente jordany teacher from the enterteiment staff ,the playa,the room,the food the room great the show were ok the singer irka she is great we would likd to come back again with my family again thi is the right place to have a great time thanks sunscape
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marlys Ramos, Ventas at Sunscape Puerto Plata
Responded 6 days ago
Dear marjolaineb391: Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent holiday and providing us with your review. We are delighted to confirm that you found our grounds to be beautiful, and were highly satisfied with our services. Also the exceptional service you received from our friendly staff, especially those mentioned. It was a pleasure to host you. Regards. Marlys Ramos eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext.2053 marlys.ramos@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yismailin G wrote a review 12 Mar
2 contributions
My first time visiting this resort with all my family we have no complain about it we really enjoy the beach the hotel is super clean they also has securities all over the place so You are safe they have diferent show evre night activites around the pool and at the beach as well shout out to jordany the Best enterteiment
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marlys Ramos, Ventas at Sunscape Puerto Plata
Responded 6 days ago
Dear 49yismailing: Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. Also thank you for taking the time for writing this review and are happy to learn that we could meet your expectations. It was a pleasure to host you. Regards. Marlys Ramos eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext.2053 marlys.ramos@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Freedom45731096721 wrote a review 12 Mar
1 contribution
The experience I had was amazing and they had awesome entertainment and the crew was amazing and I became friends with one of them named jordany he was super friendly and an awesome event leader always keeping the energy to a high level I definitely recommend coming to this place.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marlys Ramos, Ventas at Sunscape Puerto Plata
Responded 1 week ago
Dear Freedom45731096721: On behalf of our hotel management and the whole team, we would like to thank you for choosing one more time our hotel Sunscape Puerto Plata for your well-deserved vacation and highlight your beautiful experience on TripAdvisor. We are honored to be selected by you. That shows us that we are doing an excellent job and the effort that each of our staff members do is incredible and make you have an unforgettable holiday in our magnificent property. Regards. Marlys Ramos eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext.2053 marlys.ramos@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£99 - £225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo puerto plata hotel puerto plata, puerto plata barcelo, grand flamenco, occidental grand puerto plata, occidental grand flamenco puerto plata, grand puerto plata, flamenco occidental, barcelo puerto plata dominican republic
FORMERLY KNOWN AS
Barcelo Puerto Plata
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
585
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SUNSCAPE PUERTO PLATA - Updated 2024 (Dominican Republic, Caribbean)

Frequently Asked Questions about Sunscape Puerto Plata
Which popular attractions are close to Sunscape Puerto Plata?
Nearby attractions include Joyeria Las Americas (4.0 miles), Rancho Lorilar (2.7 miles), and Taino Bay Puerto Plata (4.5 miles).
What are some of the property amenities at Sunscape Puerto Plata?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sunscape Puerto Plata?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunscape Puerto Plata?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sunscape Puerto Plata?
Yes, free parking is available to guests.
What are some restaurants close to Sunscape Puerto Plata?
Conveniently located restaurants include Big Lee's Beach Bar, Le Petit Francois, and Ristorante Passatore.
Are there opportunities to exercise at Sunscape Puerto Plata?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sunscape Puerto Plata have airport transportation?
Yes, Sunscape Puerto Plata offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sunscape Puerto Plata?
Yes, dry cleaning and laundry service are offered to guests.
Does Sunscape Puerto Plata offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Sunscape Puerto Plata?
Many travellers enjoy visiting Fortaleza San Felipe (3.8 miles), Casa Museo General Gregorio Luperón (3.8 miles), and Logia Masónica Restauracion No. 11 (3.8 miles).