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ClubHotel Riu Bachata

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4,952 Reviews from our TripAdvisor Community

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Showing 4,393: English reviews
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Wales, United Kingdom
Reviewed yesterday NEW

When we first got on the coach to the hotel our room number was on the envelope. When we first arrived we were welcomed with fruit punch, check in was pain free and as it was our second visit we chose to take our luggage up to our room ourselves. We were really disappointed with our room in block 14...

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1Thank Matthew R
Cumbria, United Kingdom
Reviewed 2 days ago NEW

Just returned home yesterday from a two week stay at the Riu Bachata. The staff were brilliant, The animation team had to be the hardest working staff at the hotel, they did go out of their way to make you enjoy your holiday. Cleanliness through out the hotel was excellent. Staff and service first class. The only downside for me...

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2Thank _rnew780
St. Catharines ON
Reviewed 2 days ago NEW

My husband and I just returned from 7 days at the Riu Bachata. Very pleased with the hotel, amenities, food, and grounds. The staff is friendly and kind; Ramona, housekeeping, Rosario, buffet, and Juan Pablo, steakhouse gave excellent customer service. The resort is clean, the food is tasty, and the grounds are continually maintained. The food at the buffet is...

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2Thank Ella003
Thompson, Canada
Reviewed 2 days ago NEWvia mobile

This is a very nice resort. The ground are beautiful the staff is amazing. Could not have asked for better weather. The beach is ok lots of shade and water shoes a must. We enjoyed watching the cruise ships coming and going daily. Would definitely return to this resort.

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2Thank 316Patricia166
Cornwall, Canada
Reviewed 3 days ago NEW

This trip was smooth sailing from start to finish. the plane landed on time.. we were off the plane had our luggage and where on the bus to the resort in no time. Once at the resort, we were directed to a table in the middle of the lobby where 2 hotel reps greeted us, asked our names and gave...

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3Thank andre P
Winnipeg, Canada
Reviewed 4 days ago NEWvia mobile

My husband and I just returned from a 7 day vacation here. The resort is clean with lots of pool and beach chairs. The drinks were good...they have a large selection of alcohol and they free pour! The bartenders are friendly and quick. The service in the buffet restaurant could be a lot better. We were rarely greeted when we...

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1Thank Jill N
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bachata, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We appreciate your positive comments regarding the cleanliness of the resort and the drinks served at our bars. On the other hand, we regret to read you felt the quality of the food did not live up to your expectations. It...

Sarnia, Canada
Reviewed 4 days ago NEW

Having read some very negative reviews on Tripadvisor, both before going and since coming back from the Riu Batchata, I feel the need to write a long review. This was our first visit to this resort, and I was very worried about the safety of my money etc after reading about things going missing out of safes etc.I was very...

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17Thank flyingsparra
Mississauga, Canada
Reviewed 4 days ago NEW

We stayed at the Riu Bachata for the 5th time January 1 - 8, 2017. please ingnore the negative reviews...This hotel is very clean, spacious and with a great location. The staff go out of their way to make you comfortable. The buffet has a wide range of selections. Yes, the rooms are a bit dated but I don't go...

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1Thank nancypants53
Portage la Prairie, Canada
Reviewed 4 days ago NEW

Just returned from this hotel. Not as fancy as I was expecting for 5 star Riu hotel. I have been in better. We were upset that they do not have a bank machine and will not exchange Canadian funds for US. We were lucky we had taken some Can cash with us otherwise we had a costly taxi ride all...

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Thank SandGlike2travel
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bachata, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Reviewed 4 days ago NEWvia mobile

The staff were generally very good, polite, friendly. There was plenty of choice for meals. Rooms were large and comfortable. Drinks quality were as you would expect for all inclusive. Problems: FUMES, SMOKE 🚬 and more passive SMOKING 🚬. You will inhale a life times worth of carcinogenic smoke while staying here. It is a smokers paradise, free for all....

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4Thank Rachana P
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bachata, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We regret to read other guests smoking made your stay less enjoyable. RIU always complies with the local laws regarding this matter. However, we have not received further complaints from other clients regarding these policies. We would be delighted if you would honor us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
* Located on the beach in Maimon Bay * Complimentary sun loungers on the beach * Inside the Riu Resort, along with ClubHotels Riu Merengue and Riu Mambo * Main building plus 1 and 2-story bungalows * Surrounded by 50,000 m2 of tropical gardens * 9 km / 5.5 miles from Puerto Plata * 25 m / 81 ft. from Caribbean Street * 25 km / 15.5 miles from Puerto Plata Intl. Airport * 500 m / 1650 ft. from a bus stop * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about ClubHotel Riu Bachata

Address: Bahia de Maimon, Puerto Plata 57000, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: £91 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Bachata 3.5*
Number of rooms: 610
Reservation Options:
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Also Known As:
Riu Bachata Puerto Plata
Clubhotel Riu Bachata Hotel
Clubhotel Riu Bachata Puerto Plata
Riu Bachata Dominican Republic
Riu Puerto Plata
Bachata Riu
Club Hotel Riu Bachata
ClubHotel Riu Bachata Dominican Republic/Puerto Plata
Hotel Style:
#4 Spa Hotel in Puerto Plata
#5 Romantic Hotel in Puerto Plata
#8 Top resorts Hotel in Puerto Plata
#8 Family Hotel in Puerto Plata
#9 On the Beach Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Bachata staff and other travellers.
781 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 726 if you like the sun last thing in the day then this is the room for you”
 of 5 bubbles Marcusm79, 21 Feb 2017 | Read review
“The further away from the main bar the better, as it is noisy. We were in the 600 block which was nice and quiet”
 of 5 bubbles _rnew780, 20 Feb 2017 | Read review
“Ocean view rooms are a nice bonus.”
 of 5 bubbles Ella003, 20 Feb 2017 | Read review
“best view of amber cove and sunsets... room 146”
 of 5 bubbles 44andrep, 19 Feb 2017 | Read review
“we stayed in room 820 which has a lovely view of the pool and the ocean and was very close to everything”
 of 5 bubbles flyingsparra, 18 Feb 2017 | Read review
5 of 5