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Paradisus Punta Cana Resort

Traveller (11725)
360
Panoramas (4)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumptuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 534 oversized suites including 133 royal service suites and 4 ambassador ocean view suites, plus a one-of-a-kind oceanfront garden villa.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free parking
Spa
Breakfast included
Free Internet
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Green
Quiet
HOTEL CLASS
Hotel links
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Hotel deals
15,659Reviews
12,703Photos
1,005Q+A
100Room tips
Traveller rating
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  • 528
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Popular mentions
Amenities, beach and resort are completely stunning. Staff is very friendly and incredibly helpful. A very big thank you to Arsenis De Lo Santo for your amazing service and support. You truly kade our experience second to none!!!! - The Evans family
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Hotel's Favourite
Just returned from a relaxing week at The Paradisus with 3 other couples. After a short 25 minute drive from the airport , check in was quick and easy. The resort is quite large , so the tram system is a good option for getting around at times. The rooms were a little dated,but
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Response from ParadisusTeam, Hotel Management at Paradisus Punta Cana Resort
Responded 9 Feb 2019
Dear Bev, What a great and honest review! Thanks a lot for dedicating your precious time to share your experience with us and other travelers. It is a delight to hear of the amazing vacation time you had while staying at Paradisus Punta Cana. In this sense, I would like to thank you for your appreciation of our facilities, services, gastronomy, beach and the warm and professional attitude of our team, specially of Willis, with whom we will gladly share your comments. Thanks for bringing to our attention your concerns regarding the breakfast buffet. We will surely discuss your remarks with our Food and Beverage department, since our goal is to offer you an unique culinary experience. We count ourselves lucky for guests like you and look forward to welcome you back in the near future. Warm Regards, Hotel Management
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This place is soooo beautiful and Mr. William made it more fun!!! This was a trip that I came solo and first trip ever to the DR!!! William had everyone up and dancing and made me comfortable!! This place is amazing and the ppl are sooo friendly!! It’s clean, spacious, and food
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OVER-THE-TOP service and attention to detail. The staff CONSISTENTLY made the effort to make eye contact and say something even if just passing on the path or the beach. ALL the staff including grounds/maintenance are committed to customer service with a smile.
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Review collected in partnership with Meliá Hotels International
Had an amazing time at Paradisus Punta Cana. Would definitely recommend the Royal Service and Emilio was an amazing Butler who scheduled our massages and dinners each night! Rosa, Mercades and Juddy in the spa are amazing and gave THE BEST massages. My favorite pool runner was
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Cleaning standards were just not very high. Note the word "DUST" written with my finger.
Example of poor maintenance and repair; bathroom sink in room 1328.
Professional photo exclusively commissioned by TripAdvisorParadisus Punta Cana Resort
The Royal Service Luxury Garden View with Private Patio at the Paradisus Punta Cana Resort
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123456272
yes there are charges for lobster and a 40oz steak
1 vote
I didn't drink any beer by my brother drank "Presidente". I think they also had other beers but there was an additional charge for Corona. The wine was excellent as were the mixed drinks.
0 votes
Please take a read at my update. It was a total hassle booking restaurants here. However if you go to Guest Services, they will call right through to Reservations then "demand" that they give you written confirmation. Without this, you will not get into your restaurant if they make a mistake at reservations (which happened to us a lot).
0 votes
yes but pool is only 4' deep so no worries. Also cabana rental for a day was $0 but we took the week at $35/ day/ tip the guy and he makes sure you never need a drink brings lunch daily !!! worth the money!!!
1 vote
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123456201
"AWESOME upstairs corner room, outdoor hot tub and a view of the beach from 5 buildings back!"
"Stay out of room 2021. The property is huge, so be wary of being too far form the beach."
"Recommande un 2ième étage avec coin et toutes les chambres sont près de l'océan"
"Select a room at another resort."
"Take straws and insulated cups for drinks and such at pool and beach"
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12345620
PRICE RANGE
US$199 - US$458 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
paradisus punta cana hotel punta canaparadisus punta cana resort
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
534
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